F&B Team Leader / Supervisor - InterContinental Melbourne The Rialto

IHG • United States, United States • 4d ago

Be Part of Something Iconic

Welcome to InterContinental Melbourne The Rialto-where 1890s gothic architecture meets Melbourne's buzzing Collins Street. More than just a hotel, we're a place where heritage, luxury, and world-class hospitality collide.

As part of InterContinental Hotels & Resorts, the world's first truly global luxury brand, we're proud to deliver unforgettable experiences and share Melbourne's best-kept secrets with our guests. Now, we're looking for someone like you to join our Front of House crew.

The Role

We are seeking an experienced and motivated hospitality professional to join our Food & Beverage leadership team. This role will be appointed as either:

F&B Team Leader (Ronnie's Restaurant), and

Banquet Supervisor

If you are passionate about delivering exceptional service and confident leading teams in a fast-paced environment, this opportunity is for you.

As part of our F&B leadership team, you will be responsible for supervising daily operations, leading service teams, and ensuring outstanding guest experiences - whether in our restaurant or across our banquet and event spaces.

Key responsibilities

Lead and supervise the F&B team during service

Ensure smooth day-to-day restaurant or banquet operations

Deliver exceptional customer service and handle guest feedback professionally

Oversee event execution from setup to pack down (banquet operations)

Maintain high standards of presentation, hygiene, and safety compliance

Support team training, coaching, and performance development

Assist with rostering and operational planning

Work collaboratively with the kitchen and other departments to ensure seamless service

About You

Previous supervisory or team leader experience in restaurant and/or banquet operations

Strong leadership and communication skills

Ability to thrive in a fast-paced, high-volume environment

Excellent organisational and time management skills

Passion for hospitality and creating memorable guest experiences

Flexible availability including evenings, weekends, and public holidays

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

IHG

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