Director, Regional Operations Excellence & Productivity General Admin

BFS Group LLC • Spanaway, WA • 1h ago

We are Builders FirstSource, America's largest supplier of building materials, value-added components and building services to the professional market. You'll feel proud of the work you do here every day to transform the future of home building and help make the dream of home ownership more achievable. At BFS, we believe building a successful career is not solely defined by a degree. Your experience, skills, and passion are just as important, if not more so. As such, we are committed to creating a diverse and inclusive workplace that welcomes candidates from all backgrounds and experience levels.
At Builder's FirstSource, the Director of Operational Excellence & Productivity is responsible for driving alignment and execution of key company initiatives, lean processes, and digital programs across assigned regions or divisions. This role ensures initiatives translate into measurable productivity gains, improved customer service, and sustainable competitive advantage. Partnering closely with Region SVPs, Division Presidents, Operations leaders, and FSC teams, this role leads change management, process standardization, and continuous improvement efforts to deliver 3-5% annual productivity improvement while ensuring strong field adoption and execution.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:
Drive alignment and execution of enterprise, divisional, and regional initiatives to improve operational efficiency, consistency, customer experience, and competitive advantage.
Partner with leadership to deliver sustained productivity improvements of 3-5% annually.
Lead change management efforts from concept through full implementation for operational, process, and technology initiatives.
Serve as the primary liaison to prioritize, sequence, and implement operational, process, compliance, and data initiatives.
Translate strategic initiatives into clear, executable field-level operating models, SOPs, and training programs to ensure consistent adoption.
Utilize our operating system to drive standardization, best practices, and scalable process improvement across multi-site operations.
Lead and participate in lean initiatives, Kaizen events, and continuous improvement efforts to simplify processes and eliminate waste.
Develop detailed execution plans, implementation roadmaps, and timelines to deploy initiatives effectively and sustainably.
Assist in preparing cost/benefit analyses, budgets, and capital expenditure requirements related to implementation plans.
Support the identification, preparation, and readiness of pilot locations and manage pilot execution through full rollout.
Support market teams in the development, implementation, and adoption of enterprise tools and digital programs (e.g., DDMs, Design, Dart, and other digital initiatives).
Partner with functional leaders to develop training materials for new and existing processes and technologies.
Ensure operational tools and digital solutions are embedded into daily workflows and deliver measurable value.
Define success metrics, KPIs, and benchmarks for initiatives and track performance against established targets.
Publish progress reports and prepare executive-level updates, field communications, and periodic company publications related to initiatives and outcomes.
Build strong cross-functional relationships and drive collaboration, accountability, and sustained adoption across the organization.
Monitor productivity performance within assigned regions or divisions and proactively address risks to achieving targets.
MINIMUM REQUIREMENTS
Bachelor's degree in Business, Engineering, or related field OR equivalent experience (10+ years) demonstrating strong leadership, analysis, and learning capability.
Minimum 5 years' experience in a building materials, distribution, manufacturing, or multi-site operational environment.
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