GC Retail Sales Manager Store 233

Guitar Center Stores Inc • Tukwila, WA • 1h ago

Pay Rate: $28.21/hr - $42.31/hr depending on background and experience.
This position is eligible to participate in the Guitar Center Company bonus program based on Company performance.
The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations.
Why Guitar Center? Here's just some of the rewards:
For our employees who are musicians we offer the unique opportunity of gig leave-take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision,401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
POSITION OVERVIEW:
Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.
As our Customer Service Manager, you will be responsible managing all sales and margin generating activities of our sales associates, ensuring that the sales floor is properly set and that the staff is properly engaged to provide a great customer experience, all while creating and nurturing our culture of integrity, inclusion, musical passion, and respect.
A few special characteristics that make our Customer Service Managers successful:
Collaboration: Able to develop cooperation and teamwork while participating in a group, working toward solutions which generally benefit all involved parties. Good team player, able to build good working relationships with others.
Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers.
Delegation: Able to delegate both routine and significant tasks and decisions. Assesses employees' readiness and ability and assigns tasks that are appropriate to their skill level. Follows up as needed and share both responsibility and accountability.
Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Interested in learning about the entire business.
Performance Management: Able to lead, manage, and mentor others. Able to lead by example and develop the skills and capabilities of direct reports to ensure goals are met. Provides effective positive and constructive feedback.
Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques.
As our Customer Service Manager, you will:
Achieving sales, margin, and EBITDA targets for the store
Create a great customer experience, including any customer service issues, ensuring the sales floor is clean, organized, and ready for the customers
Provide ongoing coaching and feedback to all associates, manage completion of and timeliness on all Guitar Center University activities including annual performance reviews
Assist the Operations team with large merchandising projects, including the execution of all in-store promotions
Take part in the interview process for all candidates that apply to the store. Onboard and train newly hired sales associates
Communicating an

Similar Jobs

Aerospace Chemical Maintenance Technician

Hytek Finishes • Kent, WA • 28min ago

Retail & Hospitality

Job Overview Reports to: Chemical Maintenance Technician Reports to: OHS and Facility Manager Location: Kent, WA Type: Full Time, Non-Exempt (hourly) Schedule: 1st Shift; Overtime may be required (extended shifts and/or...

28min ago

Go to Apply

Assistant Property Manager - Seola Gardens (Burien)

King County Housing Authority • Burien, WA • 11h ago

Retail & Hospitality

Job Summary Are you looking for more than just a job? Looking for an opportunity to be passionate about what you do while providing resources to your community? Do you have great attention to detail and enjoy providing e...

11h ago

Go to Apply

Software Engineer II - Office Copilot Front Door Services

Microsoft Corporation • Redmond, WA • 15h ago

Retail & Hospitality

Overview Are you interested in building and evolving Microsoft Office Copilot experiences used by millions of people every day? Do you enjoy working on user-facing features, distributed systems, and AI-powered experience...

15h ago

Go to Apply

Restaurant Shift Manager

Shake Shack • Seattle, WA • 16h ago

Retail & Hospitality

Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing th...

16h ago

Go to Apply

Restaurant Shift Manager

Shake Shack • Seattle, WA • 16h ago

Retail & Hospitality

16h ago

Go to Apply

Food service worker

MultiCare Health System • Tacoma, WA • 17h ago

Retail & Hospitality

Where Kids and Families are Always First MultiCare Mary Bridge Children's Hospital is the state-designated Level II Pediatric Trauma Center and the only pediatric hospital in Washington's South Sound Region dedicated to...

17h ago

Go to Apply

Maintenance Technician I

City of Port Orchard • Port Orchard, WA • 20h ago

Retail & Hospitality

View more details and apply here! {rel="nofollow"} Pays $26.94 - $32.16 per hour. The base pay range for this position is $26.94 - $32.16. It is the City's practice to start employees at the lower end of the salary range...

20h ago

Go to Apply

Cook, Climate Pledge Arena

Delaware North • Seattle, WA • 22h ago

Retail & Hospitality

The opportunity Delaware North Sportservice is hiring part-time Cooks to join our team at Climate Pledge Arena in Seattle, Washington. As a Cook, you will be a visible leader in a kitchen that nurtures your culinary tale...

22h ago

Go to Apply

Buyer

McKinstry • Seattle, WA • 23h ago

Retail & Hospitality

Build the future, spark innovation and align your career with purpose. McKinstry is innovating the waste and climate harm out of the built environment and creating lasting impact. Together, we're building a thriving plan...

23h ago

Go to Apply

Retail Store Manager

Michaels • Shoreline, WA • 23h ago

Retail & Hospitality

Store - Shoreline, WA Store Managers are expected to spend the vast majority of their time on managerial work. This includes leading and managing a team; holding the team accountable to deliver a great customer experienc...

23h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.