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Training Specialist (Healthcare)

General Dynamics Information Technology • Albany, NY • 2h ago

Req ID: RQ215611

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: None

Public Trust/Other Required: None

Job Family: Program Instruction Support

Skills:

Health Care,Microsoft Applications,Training Techniques

Experience:

2 + years of related experience

Job Description:

TRAINING SPECIALIST

Make meaningful contributions that fuel critical outcomes for some of the most complex government, defense, and intelligence projects. Join GDIT as a Training Specialist for a career where your growth is just as important as the mission you support.

MEANINGFUL WORK AND PERSONAL IMPACT

As a Training Specialist, the work you'll do at GDIT will be impactful to the mission of the New York State Department of Health Medicaid Management Information System program. You will play a crucial role in performing the duties of a Provider Outreach Regional Representative for the eMedNY Program in the Albany, Troy, Schenectady, NY area.

As a Training Specialist supporting the Provider Services department, you will be trusted to represent the company to external and/or internal customers, supporting Medicaid related claims and billing questions. You will provide assistance and problem resolution to our provider community and other stakeholders. You will also respond to non-routine customer calls, email and web inquires, providing a single point of contact for issues and questions. This role requires the selected candidate to reside in the .

HOW A TRAINING SPECIALIST WILL MAKE AN IMPACT

Provide subject matter expert support on NY Medicaid billing and enrollment practices to the provider community, including claim resolution support

Provide technical training to NY Medicaid Providers on eMedNY billing, enrollment and program requirements

Interface with the NY Medicaid provider community to support them with system and program changes

Provide support in face-to-face encounters, phone consultations, group training, seminars and webinars

Provide feedback internally on challenges providers are encountering and trends

Develop training and content materials as needed

Present information at various provider associations meetings

Provide testimony for Medicaid fraud legal proceedings

Perform other duties as necessary

WHAT YOU'LL NEED TO SUCCEED:

Education and Required Experience: BA/BS degree plus 2+ years' experience, or 5+ years' experience, or equivalent

Required Technical Skills: Working knowledge of all Microsoft Office applications, including Outlook

Required Skills and Abilities:

Strong communication (oral & written), interpersonal, organization skills

Strong work ethics and flexibility

Ability to learn quickly

Ability to work independently or as a part of a group

Preferred Qualifications:

Healthcare billing and claims experience

Teaching/training experience

Experience with Zoom, Microsoft Teams

Travel Required: 10-25%

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

? Growth: AI-powered career tool that identifies career steps and learning opportunities

? Support: An internal mobility team focused on helping you achieve your career goals

? Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off

? Flexibility: Full-flex work week to own your priorities at work and at home

? Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY

Explore a career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your ambition to deliver your best work.

The likely salary range for this position is $55,806 - $74,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Join our Talent Community to stay up to date on our career opportunities and events at https://gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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