Customer Service & Order Processing Rep.

SPACESAVER CORP • Fort Atkinson, WI • 6h ago

JOB REQUIREMENTS: Customer Service & Order Processing Representative Position Type: Regular Full-Time Requisition ID: 1131 Location: Fort Atkinson, WI, US Salary Range: \$20.80 To \$29.12 Hourly Description: About Company: For over 50 years, we\'ve been helping organizations across the United States and around the world save space, improve efficiency, and protect what matters most. As a 100% employee-owned company, our team is passionate about delivering high-quality, American-made products that make a difference in workplaces, schools, museums, public safety, and beyond. Our culture is built on collaboration, continuous improvement, and a commitment to our customers and each other. We believe in empowering our employees, encouraging new ideas, and fostering a workplace where everyone can thrive. At Spacesaver, you\'ll find a community that values innovation, integrity, and the drive to make a positive impactboth inside and outside our walls. About the Role: The Customer Service & Order Processing Representative plays a critical role in ensuring a seamless and positive experience for Area Contractors. This position is responsible for managing customer inquiries, processing orders accurately, and resolving any issues that may arise promptly and professionally. The representative acts as a liaison between customers and internal departments to facilitate order fulfillment and maintain high levels of customer satisfaction. By handling order data entry, tracking shipments, and addressing concerns, this role directly contributes to the company\'s reputation and operational efficiency. Ultimately, the representative ensures that customers receive timely support, and their orders are processed accurately. Minimum Qualifications: High school diploma or equivalent. Proven experience in customer service or order processing roles. Basic computer proficiency, including familiarity with order management software and Microsoft Office. Strong communication skills, both verbal and written. Ability to multitask and manage time effectively in a fast-paced environment. Preferred Qualifications: Associate\'s degree or higher in business, communications, or a related field. Experience with CRM systems and advanced order processing platforms. Knowledge of inventory management and logistics processes. Bilingual abilities, particularly in Spanish and English. Demonstrated problem-solving skills and conflict resolution experience. Responsibilities: Respond promptly and courteously to customer inquiries via phone, email, or chat, providing accurate information about products, services, and order status. Process customer orders efficiently and accurately using the company\'s order management system, ensuring all details are correct and complete. Coordinate with warehouse, shipping, and billing departments to track orders and resolve any discrepancies or delays. Handle customer complaints and issues with empathy and professionalism, escalating complex problems to appropriate teams when necessary. Maintain detailed records of customer interactions, transactions, and feedback to support continuous improvement and reporting. Skills: The required skills enable the representative to communicate clearly and effectively with customers, ensuring their questions and concerns are addressed promptly. Proficiency in order management software and basic computer applications allows for accurate and efficient processing of orders, minimizing errors and delays. Strong multitasking and organizational skills help manage multiple customer interactions and order details simultaneously without compromising quality. Preferred skills such as CRM experience and bilingual communication enhance the ability to serve a diverse customer base and streamline internal workflows. Together, these skills support a smooth operational process and contribute to a positive customer experience that drives satisfaction and loyalty. PI282655045 *** APPLICATION INSTRUCTIONS: Apply Online: https://www.click2apply.net/YJzbNbfPlq6K5TRVYFXe45

Similar Jobs

Customer Service Specialist - Hammerhead Trenchless

The Toro Company • Lake Mills, WI • 5h ago

Management & Administrative

Customer Service Specialist - HammerHead Trenchless Who Are We? At HammerHead in Lake Mills, Wisconsin we pride ourselves on being one of the largest contributors to the underground pipe and cable replacement, installati...

5h ago

Go to Apply

Supply Chain Manager/Director

AMTEC CORPORATION • Janesville, WI • 1d ago

Management & Administrative

JOB REQUIREMENTS: POSITION SUMMARY: The Supply Chain Manager leads the Procurement and Materials teams in meeting company Key Process Indicators (KPI\'s). These KPI\'s are focused on procured material cost, on-time deliv...

1d ago

Go to Apply

Administrative Clerk II - Sanitation (LURM)

Walworth County • Elkhorn, WI • 1d ago

Management & Administrative

Administrative Clerk II - Sanitation (LURM) Print ( https://www.governmentjobs.com/careers/walworthco/jobs/newprint/5252190 ) Apply ? Administrative Clerk II - Sanitation (LURM) Salary $19.87 - $26.94 Hourly Location Elk...

1d ago

Go to Apply

Electrical Engineering Manager

CLASEN QUALITY CHOCOLATE • Watertown, WI • 1d ago

Management & Administrative

JOB REQUIREMENTS: Clasen Quality Chocolate (CQC)is a world-class manufacturer of chocolate and innovative coatings. We have recently been awarded theTop Workplaces Award by the WI State Journal No. 2 Large Employer and t...

1d ago

Go to Apply

3rd Shift Receiving Clerk

Kroger Family of Companies • Oconomowoc, WI • 2d ago

Management & Administrative

Responsible for providing clerical and administrative support to supervision and management. Maintains and verifies records and files. Completes assigned reports, responds to internal and external customers.Demonstrate t...

2d ago

Go to Apply

Project Manager

OXFORD GLOBAL RESOURCES INC • Janesville, WI • 4d ago

Management & Administrative

JOB REQUIREMENTS: Number of Openings: 1 Job Title: Project Manager Occupational Category: Please choose the most appropriate choice based on the Job Title and Description. Duties and Responsibilties of Job: Summary: The...

4d ago

Go to Apply

Project Manager

OXFORD GLOBAL RESOURCES INC • Janesville, WI • 4d ago

Management & Administrative

JOB REQUIREMENTS: Summary: The project manager will be responsible for adhering to project management governance on multiple current and future projects. Additionally, the PM will be accountable for generating project sc...

4d ago

Go to Apply

Service Tech

Williams Scotsman Inc • Watertown, WI • 1w ago

Management & Administrative

JOB REQUIREMENTS: At WillScot, our team of nearly 5000+ people makes our company a Great Place to Work and we believe our people are what give us a competitive advantage in the industry. Our differentiation begins with o...

1w ago

Go to Apply

Customer Service Associate

Walgreens • Watertown, WI • 1w ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

1w ago

Go to Apply

Area Sales Manager - North Central

Millennium- • Delavan, WI • 1w ago

Management & Administrative

Are you driven, adaptable, and eager to build, lead, motivate, and retain a sales team? Let your journey begin with Millennium, a company that values its employees and client relationships. In this role, you'll be a part...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.