Administrative Clerk II - Clerk of Courts

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Administrative Clerk II - Clerk of Courts

Salary

$19.87 - $26.94 Hourly

Location

Elkhorn, WI

Job Type

Full-time

Job Number

2026-00004

Department

Clerk of Courts

Opening Date

01/15/2026

Closing Date

1/29/2026 11:59 PM Central

Description

Benefits

An Equal Opportunity Employer

Position Summary

This position is responsible for providing clerical support to the Judges and Clerk of Courts office.

SUPERVISION

This position has no supervisory responsibilities.

SCHEDULE

Days: Monday - Friday

Work Hours: 8:00 a.m. - 4:30 p.m.

Hours Per Shift: 8

Shifts Per Pay Period: 10

Position FTE: 1.0

Essential Duties and Responsibilities

To include the following. Other duties may be assigned. This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

Customer service responsibilities to include, but are not limited to: responding to customer inquiries both in person and on the phone regarding court processes and managing court records.

Interact with the public, in a tactful and courteous manner while providing quality customer service.

Establish and maintain effective, professional, positive, and respectful working relationships and communicates internally, with other County Departments/Divisions, clients/customers, outside agencies, and the general public.

Cross train on procedures used in other areas/divisions and serve as back up as assigned.

Perform all functions of Administrative Assistant.

Utilize Active listening skills to determine the customer's need for assistance.

Provide General Procedural Information to other County departments/divisions, clients/customers, outside agencies, and the general public.

Provide referral information for obtaining court forms and answers to general questions.

Provide information and assistance to customers, clients or staff regarding department programs and/or requirements, operations, policies and procedures.

Have a working knowledge of applicable Wisconsin statutes and local court rules, court procedures and fees.

Use logic and reasoning to identify strengths and weaknesses of alternatives or approaches to problems.

Answer all incoming phone calls to the general phone line to assist customers and, if needed, direct calls to appropriate clerk(s)

Assist customers at the counter by answering questions, accepting various filings, receipting payments, processing restraining orders, opening new civil, family and small claims cases.

Respond to public inquiries in a tactful and courteous manner while providing quality customer service.

Open and close the front counter and public access room daily.

Collect money from assigned cash drawer at the end of the day and lock money in the safe.

Process various legal documents for all case @types, stamping and routing them accordingly.

Access, enter, update and retrieve data ensuring accuracy and validity of information on specialized Circuit Court Automation Project (CCAP).

Maintain electronic and paper records ensuring information is organized and easily accessible.

Perform record searches.

Provide requested files to the public for review.

Understand and follow Wisconsin Statutes as they relate to review and release of confidential records. Handle confidential documents ensuring they remain secure pursuant to Wisconsin Statutes.

Generate temporary access codes to allow viewing of confidential documents upon request.

Make copies and charge appropriate fees for copies the public may request from files they review.

Understand the difference between copies, certified copies and exemplified copies; know how to calculate the cost due for each @type of copy.

Prepare invoices for copy requests made by the general public, attorneys, other county departments and other government agencies.

Track copies made by other agencies for billing.

Collect and deliver outgoing mail and retrieve incoming mail from the County's mailbox at times designated by the Mail Courier.

Open, date stamp and sort daily mail and/or other materials.

Receipt and account for money in the form of cash, check, debit or credit card; process credit and debit card transactions; provide correct change and balance cash drawers daily.

Receipt all traffic and ordinance payments received, returning and recording any unacceptable payments and matching all receipts with the appropriate assessments.

Collecting and receipt filing fees, copy fees, and other payments pursuant to Wisconsin Statute.

Process restraining orders, to include scheduling, creating the action in CCAP, and providing required copies to the Petitioner and the Sheriff's Department for service.

Open new civil, small claims and family court cases.

Prepare calendars and distribute to the District Attorney's Office and Jail Administration.

Schedule and provide notice of court dates for returns on warrants.

Provide work excuses to excused jurors.

Review and process passports in accordance with guidance provided by the US Department of State.

Scan records to appropriate cases as necessary.

Maintain toner and paper in multifunction copy machines.

Assist the Deputy Clerks with duties when needed.

Provide guidance and support to newly assigned employees.

Establish and maintain cooperative working relationships with all levels of judicial, professional, administrative, and support personnel.

Identify and resolve basic problems and refers more complex questions or concerns to appropriate staff.

Ensure operations adhere to policies and regulations.

Keep abreast with all organizational changes and legal developments.

Demonstrate a commitment to county safety and risk management efforts.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or equivalent competencies, and two to three years of relevant prior experience. Proven experience in adding, subtracting, multiplying and dividing all units of measure, using whole numbers, common fractions, and decimals. Proven experience in computing rate, ratio, and percent and to draw and interpret bar graphs. Previous experience working with legal terminology.

Interactions & Communication

Responds to requests and initiates contacts to exchange basic or general information with others.

Decision Making

This position has authority to make decisions that are within general procedures and protocols under close supervision. These decisions directly impact performance in the job and/or work unit within the department and information is provided to others for their decision making.

Thinking and Problem Solving

In relation to established procedures, protocols and policies of the County, challenges in this position tend to be routine and primarily related to procedure and process issues.

Tools and Equipment Used

Typewriter Copy Machine

Telephone FAX Machine

Calculator Personal Computer/Printer

Scanner

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

NEPOTISM OR CONFLICT OF INTEREST COMPLIANCE

A person may not be offered or hold this position if the employment would result in that person being a supervisor or subordinate to an immediate family member. "Immediate family" includes the employee's spouse, brother, sister, parents, children, stepchildren, father-in-law, mother-in-law, sister-in-law, brother-in-law, daughter-in-law, son-in-law, and any other member of the employee's household.

A person may not be offered this position if employment would create either an actual conflict of interest or the appearance of a conflict of interest.

Selection Process

Formal electronic application; rating of education and experience; oral department interview; reference check; background check; and post-offer medical examination including drug screen. Other job related tests may be required

WALWORTH COUNTY EMPLOYEE BENEFIT SUMMARY

H - Non-Represented Hourly Employees

BARGAINING UNIT: Non-Represented Hourly Employees Hired on or after January 1, 2012

DATE: January 1, 2019

EMPLOYMENT STATUS: All employees of Walworth County are at-will employees.

BASIS OF PAYMENT: You are paid for actual hours worked plus pay for any accrued benefit time for which you are eligible. You are eligible for overtime or compensatory time in accordance with provisions of the Fair Labor Standards Act.

SCHEDULED TIME OFF: Accrued based on straight-time hours paid each pay period. All accrued scheduled time off hours are available for use, subject to approval of your supervisor. As a full-time employee you earn scheduled time off (pro-rated for part-time) equivalent to the following:

10 days per year after 1 year of Walworth County Service

15 days per year after 5 years of Walworth County Service

20 days per year after 15 years of Walworth County Service

PERSONAL TIME OFF: Employees will receive 64 hours of personal time off as a lump sum at the beginning of each year (pro-rated for part-time and newly-hired employees). At the end of each calendar year, an employee may request to move remaining personal time off hours to the extended sick leave bank. If no request is made, any remaining hours shall be paid out on the employee's last pay date of the calendar year.

EXTENDED SICK LEAVE BANK: Used for time off of work for more serious health conditions that require three or more consecutive days off or when on an approved leave of absence.

HOLIDAYS: Ten paid holidays each year. As a part-time employee, you receive pro-rated holiday pay based on your positions budgeted FTE.

INSURANCE: Employees hired into a .75 FTE or higher position are eligible for Health, Dental, Life, Vision, Short-Term Disability and Long-Term Disability insurance benefits on the first of the month following 30 days of service provided you complete enrollment forms within 30 days of hire. Employees hired into a .50 FTE or higher position are eligible for all benefits listed below except Health insurance. Employees hired into a .49 FTE or less position are eligible to participate in Short-Term Disability only.

Health Insurance: You can choose Tier 1 or Tier 2. Tier 1 is a standard co-pay plan. Tier 2 is a High Deductible Health Plan (HDHP) with a Health Savings Account (HSA). The County will contribute an amount approved by the County Board, payable as a lump sum to your HSA for Tier 2. You may also elect to contribute to your HSA up to the IRS maximum. You may elect either family or single coverage. The monthly premium will be split between the County and the employee.

Dental Insurance: You may elect either family or single coverage. The county shall pay 100% (single or family) of the premium for a full-time and 50% (single or family) of the premium for a part-time employee enrolled in dental insurance.

Life Insurance: The County provides you with term life insurance in an amount equal to $25,000. You have the option of purchasing additional coverage for yourself, spouse, and/or dependent children.

Short-Term Disability Insurance: The County provides you with Short-Term Disability Insurance with premiums paid by the employer.

LTD Insurance: The County provides you with Long-Term Disability Insurance. The monthly premium is 0.83% of your insured monthly wages. The County shall pay 67% of the premium & employee shall pay 33% of the premium.

Vision Insurance: You may elect to participate in Vision insurance. The employee electing coverage shall pay 100% (single or family) of the premium for vision insurance.

WISCONSIN RETIREMENT: You are covered under the Wisconsin Retirement System if you are expected to work a minimum of 1200 hours per year for a period of one year or more. The WRS provides you with separation, disability or retirement benefits upon termination. The payment is split between the county and employee, as prescribed by state law. Employees expected to work less than 1200 hours per year will not receive this benefit.

EDUCATIONAL ASSISTANCE: After completing 6 months of employment, you are eligible to participate in the Educational Assistance Program and receive partial reimbursement for tuition upon completion of approved courses.

TAX-SHELTERED BENEFITS: You may elect to participate in the following tax-sheltered benefits:

Deferred Compensation (S457 plan)

Medical Spending Account (S125 plan)

Dependent Care Plan (S125 plan)

Health Savings Account (S223 plan)

WORKERS COMPENSATION: You are covered by Workers Compensation for any illness or injury arising out of your employment. Medical expenses and compensation for lost time are paid from the workers' compensation plan. In addition, the County will supplement the workers' compensation lost-time payment for up to 1 year, making you whole on a "net-check" basis.

DIRECT DEPOSIT: You are required to participate in direct deposit of your paycheck to a banking institution of your choice.

EMPLOYEE ASSISTANCE PROGRAM: You and your family are encouraged to use the Employee Assistance Program for help in addressing confidential family and financial matters. EAP services are provided through Curalinc. Please call 888-881-5462 for help.

BEREAVEMENT LEAVE: You will receive pay for up to 3 days for the purpose of bereavement over the death of your spouse, child, step-child, parent, step-parent, brother, sister, grandparent, grandchild, mother-in-law, father-in-law, or other member of the immediate household (excluding renters).

You will receive up to 1 day of pay for the death of your brother-in-law, sister-in-law, son-in-law, daughter-in-law, aunt, uncle, niece or nephew.

JURY DUTY: Your regular wages will be made-whole for any time you are required to serve on jury duty.

MILITARY LEAVE: Your regular wages will be made-whole for up to two weeks for you to meet your annual two-week reserve duty obligation. Extended military leaves are provided in accordance with state and federal laws.

LEAVE OF ABSENCE: You are required to request a leave of absence in writing and a minimum of 15 calendar days prior to your expected absence. All leaves are subject to approval of the Human Resources Department and are at the discretion of the County's representative, except as otherwise required by law. Under emergency situations, the leave papers must be submitted within 5 days after the absence begins. Periods of absence less than 5 days may be approved by your department head.

Note: This Summary provides only a brief outline of your benefits. All benefit terms and conditions are subject to the specific provisions of plan documents, policies, and/or legal rules and regulations. These benefits are subject to change from time to time by action of the County Board and/or Human Resources Committee.

Employer

Walworth County

Address

P.O. Box 1001 100 W. Walworth Street Elkhorn, Wisconsin, 53121

Phone

262-741-7950

Website

http://www.co.walworth.wi.us

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Administrative Clerk II - Clerk of Courts