Summary About the Position: This position is in the Defense Civilian Intelligence Personnel System (DCIPS). Employees occupying DCIPS positions are in the Excepted Service and must adhere to U.S. Code, Title 10, as well as Department of Defense Instruction 1400.25. This position is located with the C4I Systems Directorate, Information Systems Division. Applicants are highly encourage to visit https://www.cityofkeywest-fl.gov/ & https://www.monroecounty-fl.gov/ for information regarding the area. Responsibilities Serve as a technical expert for the Joint Interagency Task Force South for all local area network (LAN) telecommunications. Make decisions or recommendations to change, interpret, or develop policies or programs. Develop operating procedures and standardized methods related to equipment operations techniques and maintenance. Identify information systems and services shortfalls, problems, specific issues, and opportunities; recommends solutions and improvements. Plan, organize, and direct studies on communications and advises top-level agency telecommunications and subject-matter managers on applying new developments. Provide guidance to operating-level telecommunications managers on matters such as the application of new technology activity systems. Requirements Conditions of Employment Qualifications Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 10-Point Other Veterans' Rating 30 Percent or More Disabled Veterans 5-Point Veterans' Preference Current Army Defense Civilian Intelligence Personnel System (DCIPS) Employee Current Department of Army Civilian Employees Current Department of Defense (DOD) Civilian Employee (non-Army) Current DoD Defense Civilian Intelligence Personnel System (DCIPS) Employee (non-Army) Defense Civilian Intelligence Personnel System (DCIPS) Interchange Agreement Disabled Veteran w/ a Service-Connected Disability, More than 10%, Less than 30% Non-Department of Defense (DoD) Transfer Prior Federal Service Employee Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible United States Citizen Applying to a DCIPS Position Army DCIPS positions apply Veteran's Preference to preference eligible candidates as defined by Section 2108 of Title 5 U.S.C., in accordance with the procedures provided in DoD Instruction 1400.25, Volume 2005, DCIPS Employment and Placement. In order to qualify, you must meet the specialized experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized and Other Experience: One year of specialized experience which includes developing policy, planning principles, concepts, or test methods on IT communication problems; overseeing operational readiness and availability of network architecture such as NIPR, SIPR, TS/SCI, CLAN, and/or Rel-B; installing and/or troubleshooting hardware for telecommunication networks; and researching, evaluating, and/or providing technical consultation on telecommunication technologies. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS/GG-12). The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation. (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information. (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. You will be evaluated on the basis of your level of competency in the following areas: Information Technology Policy and Planning Network Operation Systems Integration Technical Competence Attention to Detail Customer Service Oral Communication Problem Solving Education Additional Information Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. You will be required to provide proof of U.S. Citizenship. Direct Deposit of Pay is required. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. This is a(n) Career Program 34 position. Multiple positions may be filled from this announcement. Salary includes applicable locality pay or Local Market Supplement. Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest. Advance in hire maybe authorized. Recruitment and/or Relocation incentive may be authorized. Must be able to carry telecommunications diagnostic equipment weighing up to 30 pounds. When visiting site locations, will be required to bend, stoop, crouch, crawl into small areas, climb ladders, etc., to inspect and assess equipment and supporting facilities. The majority of the work will be done in an office setting. However, the incumbent will be exposed to dirty, dusty, noisy, and inclement weather when conducting inspections. This position is designated as KEY, meaning the position cannot be vacated during war or national emergency without seriously impairing the mission. This position includes unique, or scarce managerial or technical skills required by the wartime mission and cannot be held by someone in reserve status. In accordance with DoDM 8140.03 and supplemental Army guidance, you must obtain and maintain the following requirements for each Cyber work role (except Data, AI, and/or Software Engineering) at the assigned proficiency level: 1) Foundational qualification requirements within 9 months, 2) Resident qualification requirements within 12 months, 3) 20 hours of Continuous Professional Development (CPD) per work role code (which can overlap). This is a drug testing designated position (TDP) under the Department of the Army Drug Free Federal Workplace Program in accordance with AR 600-85. Signing of a DA Form 5019 (Condition of Employment for Certain Civilian Positions Identified as Critical under the Department of the Army Drug-Free Federal Workplace Program) acknowledging periodic random drug testing requirements is mandatory prior to being placed into this position. Those individuals not currently occupying a TDP position must successfully complete a pre appointment drug test prior to being placed into this position and periodically thereafter.
