Operations Manager
The Operations Manager is a key manufacturing leader within the East Wing, responsible for the safe, compliant, and efficient operation of assigned production departments within a 24/7 softgel manufacturing environment. This role provides direct leadership to up to four (4) Supervisors operating on rotating shifts and ensures consistent execution across all shifts.
Position Summary
This position is 100% on-site at the St. Petersburg site.
Join Catalent's flagship Softgel development and manufacturing facility in North America, located in St. Petersburg, FL, with a capacity of 18 billion capsules per year. This role offers competitive pay, day-one benefits, and career growth in a state-of-the-art, turn-key facility.
The Operations Manager will be responsible for overseeing approximately 15 team members per shift supporting operations in either the east wing or west wing.
The Role
Own day-to-day manufacturing performance for assigned East Wing departments across 24/7 operations.
Ensure safe, compliant, and efficient execution of production activities on all shifts.
Translate production plans into executable shift-level priorities and ensure reliable schedule adherence.
Set clear performance, behavior, and compliance expectations for supervisors and frontline teams.
Coach and develop supervisors to strengthen decision-making, accountability, and execution discipline.
Use data, root cause analysis, and standard problem-solving tools to address performance gaps.
Reinforce and sustain a strong quality culture aligned with cGMPs, SOPs, and data integrity requirements.
All other duties as assigned.
The Candidate
Bachelor's degree with three years or Associate's degree with five years of progressively responsible managerial experience required.
Prior leadership experience in pharmaceutical, medical device, or other GMP regulated industries strongly preferred.
Prior experience leading teams in a 24/7 manufacturing environment preferred.
Established record of success in managing a production floor, multiple-customer environment, with demonstrated ability to direct individuals and delegate responsibilities and tasks. Experience in deviation management, including deep understanding of root cause analysis and experience documenting and reviewing deviations. Demonstrated knowledge of and experience in managing through best practice manufacturing processes, as well as demonstrated knowledge and experience driving continuous improvement, efficiency gains, and yield improvement.
Must possess and demonstrate excellent verbal, written and interpersonal communication skills. Comfortable at both senior management and shop floor levels.
Must possess and demonstrate knowledge and experience of cGMPs, SOP adherence, data integrity principles, and relevant safety and OSHA regulations.
Must possess computer skills with past experience using MS Office, TrackWise (deviation management), spreadsheets and ERP systems
Ability to work effectively under pressure to meet deadlines. Individual may be required to sit, stand, walk regularly and occasionally lift to 15 pounds; no lifting greater than 44.09 pounds without assistance. Be accessible to manufacturing floor and office staff and to use required office equipment. Specific vision requirements include reading of written documents and use of computer monitor screen frequently.
Why You Should Work At Catalent
Spearhead exciting and innovative projects
Fast-paced, dynamic environment
High visibility to members at all levels of the organization
152 hours of PTO + 8 paid holidays
Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.
personal initiative. dynamic pace. meaningful work.
Visit Catalent Careers (https://careers.catalent.com/us/en) to explore career opportunities.
Catalent is an Equal Opportunity Employer, including disability and veterans.
If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to DisabilityAccommodations@catalent.com . This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.
Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
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