Deposit Operations Manager I

Beacon Bank • Pittsfield, MA • 4h ago

Principal Objective Reporting to Director of Deposit Operations, the Deposit Operations Manager will be an experienced team manager, who is responsible for the oversight of multiple Deposit Operations teams. The oversight and management of these teams will include aligning the execution of BAU functions performed, planning and delivering projects, adhering to and reinforcing risk management principles, and overall leadership functions. The Operations Manager will be responsible for providing leadership, counsel and motivation to the teams within their respective group. In addition, this leader will be a knowledgeable and helpful ambassador for the group to both internal and external customers. The manager will also set and align the goals of the teams to those of overall department and then ensure the goals are communicated to the teams. Job Specifications (Skills, Knowledge and Abilities Required) - Bachelor\'s Degree (preferred) - Five (5) or more years of prior management experience in financial services industry/ banking (Preferred) - Seven (7) or more years\' experience in Bank Deposit Operations - Strong writing and presentation skills - Thorough knowledge of bank operational functions, systems, procedures, various products and/or services. - Strong knowledge of risks associated with banking operations and payment systems as well as industry best practices - Experienced in review and implementation of banking applications, bank wide conversions - In-depth understanding and practical application of applicable Federal and State laws and regulations (Reg CC, D, E, J, UCC 4A, UDAP, Dodd-Frank, PATRIOT Act, etc.). - Ability to collaborate and partner with all levels of management - Detail oriented with strong planning skills and consistent follow through - Ability to mentor and train - Able to successfully balance conflicting priorities and manage conflict - Advanced knowledge of Microsoft Office, including proficiency in data manipulation (Excel, Visio, Word, etc.) - Highly self-motivated and directed, as well as a team contributor - Up to 15% Travel requirement Specialized Banking Operations Knowledge (Team Specific) - Experience with FIS IBS Platform (Image Center, Exception Manager, Chargeback Manager, Endpoint Exchange, etc.) - Knowledge of Check Processing clearing and adjustment rules) - NCP Certifications Preferred Behavioral Skills - Proven management and development skills - Experience in bringing together multiple lines of business for collaboration and execution - Acts as an agent for positive change with flexibility

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