Operations Manager - Solicitor's Office

County of Montgomery • Norristown, PA • 1h ago

SUMMARY

The Solicitor's Office Operations Manager is a non-lawyer leadership role responsible for coordinating, organizing, and driving all operational, administrative, and project-based work within the Solicitor's Office. Supporting a team of 19 Solicitors, 1 Paralegal, and 1 Administrative Professional, this position ensures that complex legal projects remain on schedule, workflows run smoothly, and the Solicitor remains fully informed of progress, risks, and priorities.

The Operations Manager does not need to be a lawyer but must be able to understand and track complex legal, administrative, and cross-departmental projects. The role combines project management, administrative leadership, workflow coordination, and business-management support---serving as the operational backbone of the Solicitor's Office.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Key Responsibilities

Manage and drive all major projects and initiatives within the Solicitor's Office.

Develop, maintain, and monitor detailed project schedules, timelines, and milestones.

Ensure that legal and administrative projects stay on track, escalating risks or delays promptly.

Track complex legal workflows and report accurate status updates to the Solicitor.

Act as a central operational partner to the Solicitor, ensuring timely project updates and organized information.

Follow up with attorneys, internal stakeholders, and departments to ensure timely progress.

Serve as the lead administrative professional in the office, coordinating operational needs.

Organize project documentation, deadlines, action lists, and departmental workflows.

Assist with implementing new processes, improving administrative operations, and strengthening departmental efficiency.

Interface with various County departments to move Solicitor's Office initiatives forward.

Gather all outside counsel bills, organize them, and provide them to the Solicitor for review.

Support relationships with outside counsel, vendors, and external partners as needed.

QUALIFICATION REQUIREMENTS

Qualifications Requirements

Bachelor's degree is preferred, or equivalent relevant work experience.

5+ years' experience in project management, operations, legal administration, or business management.

Experience in government, legal environments, or public sector operations preferred.

Ability to understand and track complex, legally oriented projects.

Strong organizational skills with the ability to manage multiple priorities.

Exceptional communication skills, both written and verbal.

Ability to work with highly confidential information.

Strong follow-up skills and the ability to keep others on schedule.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; and talk and hear. The employee is occasionally required to use hands to finger, handle or feel objects, tools or controls; reach with hands or arms; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and depth perception.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

The noise level in the work environment is usually moderate.

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