Purpose and Scope
Workforce Essentials supports adult learners in achieving the high school equivalency diploma, improving foundational or technical skills, or gaining command of the English language. The Student Coordinator works closely with the County Coordinator and Instructors to ensure the programs goals are reached in compliance with federal law and state directives.
The Student Coordinator provides a variety of administrative duties in support of the Adult Education program. The position interacts with all staff and supports student registration, orientation, instruction, and testing. The student coordinator is responsible for the timely entry of student data into Jobs4TN, and for data entry for Workforce Essentials internal tracking systems.
Core Responsibilities
Program Management and Compliance
Maintains timely data entry of all student attendance records in Jobs4TN and the Workforce Essentials internal tracking systems in compliance with state and federal policies and guidelines.
Schedules and assists with student registration, assessment, orientation, counseling, and graduation.
Assist County Coordinator by providing any requested reports in a timely manner.
Assists with scheduling, scoring, and proctoring required tests (CASAS, OPT and TABE), including remote proctoring.
Maintains class, staff, and event schedules.
Always maintains data integrity and test security at all locations.
Staff Development and Support
Attend monthly Workforce Essentials Student Coordinator meetings.
The Student Coordinator utilizes the resources provided including the county trackers and Jobs4TN to enter data and analyze trends.
Provides motivation, development and encouragement to students during interactions, fostering a positive educational environment where students are actively involved in learning.
Attends state sponsored Student Coordinator training as appropriate/ required.
Is actively engaged is his or her professional development.
Instructional Support
Review weekly attendance records and discuss any trends that will negatively impact student performance with the County Coordinator.
Run attendance reports or other data as requested by instructors.
The Student Coordinator will be available to assist instructors with class preparation as needed in relation to test preparation. (Example: Making student copies of test strategy handouts.)
Meet with instructors to inform them of students who are nearing post-test hours to plan test dates and allow for pre-test strategy planning to help students succeed.
Organizes and maintains confidential files, student files, and report documentation.
Community Engagement and Partnership
Develops relationships that promote Adult Education in each community in the district as requested to support local program goals.
Assists the County Coordinator to develop and implement outreach and student engagement plans.
Develops relationships with local AJC staff to create an effective referral process
Data and Performance Tracking
Attend and participate in state training as requested.
Enter/correct attendance within the 10-day window.
Update and correct Tracker weekly to align with Jobs4TN reports.
Qualifications
High School Diploma or High School Equivalency Diploma Required
Work experience in customer service or in an administrative support role is preferred.
Strong written and oral communication skills and customer service skills are needed.
Sense of urgency in meeting deadlines and strong organizational skills are required.
Requires professional demeanor and an orientation toward accepting new tasks and responsibilities
Ability to accurately and efficiently utilize data entry software is necessary.
Must be proficientin organizational and analytical skills.
Knowledge of Microsoft Office programs to include Word, Excel, Power Point, Outlook, and Google Suite is important.
Ability to operate general office equipment (copier, scanner, multi-line phone system) is important.
Must attend orientation and security training prior to working if assigned to work in a correctional facility.
Data management or accounting experience is preferred.
Travel to satellite locations will be expected.
General knowledge of test security and test proctoring is ideal.
Ability to communicate clearly and concisely, in writing and orally to include preparing and presenting information to large and small groups is ideal.
Additional Knowledge
Adult Education Experience highly recommended.
Exhibits professional and ethical behavior standards when interacting with students, staff, and community to include dress, speech, and manners.
Accountable, self-motivated, and able to work independently with minimal supervision.
Demonstrates excellent leadership and management skills. Ability to motivate, develop, and inspire a team is essential to this position.
Proven analytical, organizational, and time management skills to include the ability to accomplish deadline requirements are essential to this job
Compelling leadership style that includes significant skills in communication, people management, program management, strategic planning, and problem solving.
Must have reliable transportation, valid drivers license, good driving record, and maintain vehicle insurance.
Position Type and Expected Hours of Work
This is an hourly, part time position working 20 hours per week that involves working some evenings.
Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essentials functions.
Physical demands: while performing duties of job, employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 35-40 pounds.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work environment: the noise level in the work environment is usually moderate.
Equal Opportunity Employer
Workforce Essentials, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Workforce Essentials, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and trans
