Server

STELLA HOTEL & BALLROOM • Kenosha, WI • 10h ago

JOB REQUIREMENTS: Position Title: Restaurant Server Reports To:
Restaurant Manager FLSA Status: Non-Exempt OVERALL DESCRIPTION OF JOB
SCOPE AND RESPONSIBILITIES: The restaurant server is responsible to
ensure guests are served to the hotel\'s standard in the Restaurant /
Bar / Lounge areas. Display highest standards of hospitality and
welcome, demonstrated at all times within all food and beverage areas.
Takes orders for, serves (where applicable, prepares) food and beverages
to guests as per the hotel\'s standards in a friendly, timely and
efficient manner. RELATIONSHIPS: This position reports to the Restaurant
Manager, retains relationships with peers and all other departments
within the hotel/restaurant, maintains relationships with current and
prospective guests. ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: Please
note that the essential job functions listed here are not all-inclusive,
rather they indicate the @types of activities normally performed by this
position and, therefore, may be modified and revised. Other duties may
be required and assigned from time-to-time. Greets guests and presents
them with the menu. Informs guests about the special items for the day
and menu changes if any. Suggest food and beverages to the guest and
also try to upsell. Take food and beverage orders from the guest on the
order taking pads or on the handheld Point of Sale (POS) system.
Obtaining revenues, issuing receipts, accepting payments, returning the
change. Performing basic cleaning tasks as needed or directed by
supervisor. Punch the order on the POS machine and make sure to enter
the special requirements made by the guest while ordering the food.
E.g.: No Garlic, less spicy, without egg, etc. Communicate to the guest
and provide assistance with their queries. Coordinate with the dining
room attendant, kitchen staff, and bar staff to ensure smooth operation
and guest satisfaction. Serve food and beverage to the guest as per the
course of order. Promptly respond to guest with any additional request.
Maintaining proper dining experience, delivering items, fulfilling
customer needs, offeringdesserts and drinks, removing courses,
replenishing utensils, refilling glasses. Properly open and pour wine at
the tableside. Adhere to grooming and appearance standards consistently.
Understands and can communicate products and services available at the
hotel. Must have some familiarity with basic cooking skills. Assist
dining room attendant with stocking and maintaining the restaurant stock
levels and side station. Help other areas of the restaurant such as
answering telephones and completing financial transactions. Print
closing report and drop the cash with the front office / accounts
department. Tally the credit card settlements for the day with the batch
closing report from EDC machine. Close... For full info follow
application link. Gorman & Company is an Equal Employment Affirmative
Action Employer. *** APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/F7787F38B5664613

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