Back to Jobs search

Associate Advisor, Account Management

Hoosier Hills Credit Union • Chrisney, IN • 1d ago

As an Associate Member Advisor (AMA), you will be at the forefront of creating outstanding member experiences. Your role is essential in fostering strong relationships with both new and existing members, ensuring they receive the right products and services tailored to their financial needs. You will handle a variety of tasks including advising, cross-selling, and completing transactions and general account service needs, which includes transaction and account maintenance requests, and product and service inquiries.

Location: This is a float position for our Southern Region which will spend the majority of time in our Chrisney and Tell City branches, occasionally traveling to Jasper and French Lick.

What You’ll Do:

Mission and Service: Provide exceptional service aligned with Hoosier Hills Credit Union’s mission and Service Promises.
Build Relationships: Forge and maintain strong connections with new and existing members, delivering outstanding service.
Manage Transactions: Execute transactions and manage account service requests efficiently and accurately.
Maintain Accounts: Perform transaction processing and account maintenance, addressing related inquiries promptly.
Transactional Excellence: Ensure precise and professional handling of transactions and interactions. Adhere to security guidelines for transactions and account maintenance. Follow protocols for supervisor overrides, safeguard cash, and assist with account and Service Center procedures. Adhere to BSA/AML regulations.
Member and Business Focus: Assist with online banking, statements, card activation, wire transfers, and general account maintenance. Act as a knowledgeable resource, support problem resolution, and always act in the best interest of the members.
Recommend Products & Services: Identify and suggest HHCU products that meet members’ needs, enhancing their overall experience. Provide information on additional products and services that may help members achieve their financial goals.
Teamwork and Collaboration: Communicate clearly with supervisors and team members. Contribute to planning, share improvement ideas, and engage in self-evaluation.
Grow and Learn: Engage in continuous learning and self-improvement to drive personal and team development.

What We’re Looking For:

Educational Background: High school diploma or equivalent required.
Relevant Experience: 1-2 years’ experience working in a retail setting with daily customer interaction.
Knowledge: Experience in cash handling and clerical office work preferred.
Top-Notch Communication Skills: Outstanding verbal and written communication that makes every interaction impactful.
Professional and Positive Attitude: A professional demeanor, and a can-do attitude that shines through.
Analytical and Judicious : Ability to analyze data and make informed decisions in various situations.
Relationship Builder : Skill in maintaining positive relationships with management, peers, and vendors.

Work Environment:

Typical office setting with climate control and appropriate lighting. May occasionally lift up to 10 pounds.

Hoosier Hills Credit Union is an Equal Employment Opportunity Employer.

PM19

Compensation

$18.36 - $24.48 per hour

Compensation details: 18.36-24.48 Hourly Wage

PI57a47690f34b-30492-39676202

Similar Jobs

BMV Customer Service Representative 2

State of Indiana • Boonville, IN • 8h ago

Management & Administrative

BMV Customer Service Representative 2 Date Posted: Feb 27, 2026 Requisition ID: 473394 Location: Boonville, IN, US, 47601 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest...

8h ago

Go to Apply

Fleet and Facilities Operations Manager

Perdue Farms, Inc. • Owensboro, KY • 3d ago

Management & Administrative

Perdue Foods has a goal of becoming the most trusted name in premium proteins by creating products for consumers and for retail and foodservice customers around the globe while changing the way animals are raised for foo...

3d ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Owensboro, KY • 1w ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

1w ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Owensboro, KY • 1w ago

Management & Administrative

1w ago

Go to Apply

Call Center Collector

U.S. Bank • Owensboro, KY • 2w ago

Management & Administrative

Spokane, Washington residents: If a street address is not available, enter N/A when completing a job application. At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make bet...

2w ago

Go to Apply

Project Manager

U.S. Bank • Owensboro, KY • 2w ago

Management & Administrative

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak...

2w ago

Go to Apply

Default Management Foreclosure Associate

U.S. Bank • Owensboro, KY • 2w ago

Management & Administrative

2w ago

Go to Apply

Customer Service Associate

Ollie's Bargain Outlet • Owensboro, KY • 2w ago

Management & Administrative

Description Join our team and live the Ollie-tude!: (Ollie's Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy, dignity, and respect...

2w ago

Go to Apply

Default Management Foreclosure Associate - HUD

U.S. Bank • Owensboro, KY • 2w ago

Management & Administrative

2w ago

Go to Apply

Sales Account Manager

Reyes Holdings • Owensboro, KY • 2w ago

Management & Administrative

Join the leading beverage provider, Reyes Coca-Cola Bottling! Shift: Full Time, Monday-Friday, 6am start time Benefits: Medical, Dental, Vision, 401K Match, PTO, Mileage and Education Reimbursement Local Routes available...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Mission and Service: Provide exceptional service aligned with Hoosier Hills Credit Union’s mission and Service Promises.

Build Relationships: Forge and maintain strong connections with new and existing members, delivering outstanding service.

Manage Transactions: Execute transactions and manage account service requests efficiently and accurately.

Maintain Accounts: Perform transaction processing and account maintenance, addressing related inquiries promptly.

Member and Business Focus: Assist with online banking, statements, card activation, wire transfers, and general account maintenance. Act as a knowledgeable resource, support problem resolution, and always act in the best interest of the members.

Recommend Products & Services: Identify and suggest HHCU products that meet members’ needs, enhancing their overall experience. Provide information on additional products and services that may help members achieve their financial goals.

Teamwork and Collaboration: Communicate clearly with supervisors and team members. Contribute to planning, share improvement ideas, and engage in self-evaluation.

Grow and Learn: Engage in continuous learning and self-improvement to drive personal and team development.

Educational Background: High school diploma or equivalent required.

Relevant Experience: 1-2 years’ experience working in a retail setting with daily customer interaction.

Knowledge: Experience in cash handling and clerical office work preferred.

Top-Notch Communication Skills: Outstanding verbal and written communication that makes every interaction impactful.

Professional and Positive Attitude: A professional demeanor, and a can-do attitude that shines through.

Analytical and Judicious : Ability to analyze data and make informed decisions in various situations.

Relationship Builder : Skill in maintaining positive relationships with management, peers, and vendors.

Typical office setting with climate control and appropriate lighting. May occasionally lift up to 10 pounds.

Similar Jobs

BMV Customer Service Representative 2

Fleet and Facilities Operations Manager

Part Sales Manager - Part Time

Part Sales Manager - Part Time

Call Center Collector

Project Manager

Default Management Foreclosure Associate

Customer Service Associate

Default Management Foreclosure Associate - HUD

Sales Account Manager