Administrative Coordinator 4 (WAE)
Print (https://www.governmentjobs.com/careers/louisiana/jobs/newprint/5248601)
Apply
?
Administrative Coordinator 4 (WAE)
Salary
$2,732.00 - $4,682.00 Monthly
Location
Baton Rouge, LA
Job Type
Classified
Job Number
218017
Department
LA St Bd-Contractors Licensing
Opening Date
02/24/2026
Closing Date
3/3/2026 11:59 PM Central
Description
Benefits
Questions
About this Job
The mission of the LSLBC is to protect the health, safety, and general welfare of the public dealing with those engaged in the contracting vocation; to afford such persons an effective and practical protection against the unlawful and fraudulent acts of contractors with whom they contract; and to maintain the integrity of the construction industry. Further, the Board shall monitor construction projects to ensure compliance with the licensure requirements of the statutes.
About this position
The Administrative Coordinator 4 position within the Licensing Division of the Louisiana State Licensing Board for Contractors (LSLBC) serves as the front-line of contact for the agency. This role is essential in managing contractor license applications, ensuring accuracy and completeness, and providing customer service both in person and via phone/email. It involves significant responsibility for document processing, database updates, and compliance with records retention standards.
Key Competencies for Success
Customer Service & Communication Skills:Ability to interact professionally with licensees and visitors, answer inquiries, and provide clear guidance.
Attention to Detail & Accuracy:Reviewing applications, insurance certificates, and scanned documents for completeness and correctness.
Organizational & Time Management Skills: Handling multiple tasks such as mail distribution, scanning, and maintaining records efficiently.
Technical Proficiency:Comfort with database systems, scanning processes, and email management.
Judgment & Discretion: Managing confidential information and making independent decisions with minimal supervision.
What Makes This Opportunity Unique
Front-Line Impact:You are the first point of contact for contractors and visitors, playing a key role in shaping their experience with the agency.
Variety of Tasks:From customer interaction to document management and compliance, the role provides diverse responsibilities
Contribution to Public Service:Supporting the licensing process for contractors directly impacts the integrity and safety of construction practices in Louisiana.
Minimum Qualifications
Three years of experience in administrative services.
EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168070) .
Job Duties and Other Information
Job Duties:
Serve as the agency receptionist and first point of contact for visitors and callers
Assist licensees in person with renewals using the lobby computer system.
Receive contractor license applications, verify completeness, and confirm correct fees.
Manage Licensing and Insurance email accounts, responding to basic inquiries and forwarding specialized requests.
Maintain active, inactive, and suspended files in compliance with the Records Retention Program.
Examine and process certificates of insurance, update coverage in the database, and queue discrepancy letters.
Scan documents into the agency database, including new applications, insurance certificates, and maintenance files.
Position-Specific Details:
Appointment Type: Classified WAE - 1,245-hour limit per year.
Career Progression: This position does not participate in a Career Progression Group.
Compensation: The salary offered will be determined based on qualifications and experience.
Louisiana is a State as a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the"Apply"link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
ResumesWILL NOTbe accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete *
For further information about this vacancy contact:
Nikki Lopez-Crawford
LA State Licensing Board for Contractors
nlopez@lslbc.gov
(225) 346-6359
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave- Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave - State employees receive the following paid holidays each year:
New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.
*** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the @type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\Retirement\System.mp4) to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others
01
AC - 26: Adapting to Change - How well do you stay flexible and adjust your behavior or work when things change?
I resist change, struggle to adjust, and my performance suffers.
I accept change with help and adjust slowly.
I adjust quickly and stay effective during change.
I lead through change and help others stay grounded and flexible.
02
AC - 26: Adapting to Change - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
03
ADi: Accepting Direction - How well do you accept guidance, follow instructions, and adjust when given feedback?
I resist direction, ignore feedback, and need reminders to complete tasks.
I follow direction with reminders and often need clarification or support.
I follow direction reliably, adjust to feedback, and complete tasks on time.
I adapt quickly, follow through, and help others adjust as needed.
04
ADi: Accepting Direction - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
05
FC: Rate your ability to focus on customers based on our definition: The ability to serve the needs of those who support and/or rely on the services provided.
1= I have no experience and/or am uncomfortable focusing on customers
2= I have limited experience or require assistance to focus on customers
3= I can focus on customers
4= I can focus on customers and help others improve their ability to focus on customers
06
FC: Explain your rating by providing specific and relevant examples in the box below.
07
FPP: Rate your ability to follow policies and procedures based on our definition: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.
1= I have no experience and/or am uncomfortable following policies and procedures
2= I have limited experience or require assistance to follow policies and procedures
3= I can follow policies and procedures
4= I can follow policies and procedures and help others improve their ability to follow policies and procedures
08
FPP: Explain your rating by providing specific and relevant examples in the box below.
Required Question
Employer
State of Louisiana
Address
For agency contact information, please refer to
the supplemental information above.
Louisiana State Civil Service, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
Apply
Please verify your email addressVerify Email
