ADMINISTRATIVE COORDINATOR 3
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ADMINISTRATIVE COORDINATOR 3
Salary
Depends on Qualifications
Location
Hammond, LA
Job Type
Classified
Job Number
217961-AC3-EXEC
Department
LDH-Florida Parishes Human Services Authority
Opening Date
02/25/2026
Closing Date
3/2/2026 11:59 PM Central
Description
Benefits
Questions
About this Job
EMBRACING OUR DIVERSITY MAKES US STRONGER
We believe that our individual differences are our strength, and it forms the foundation that allows our agency to empower individuals to experience a greater quality of life.
Our agency's vision is that all people will be empowered to lead meaningful and productive lives among friends, relatives, and neighbors regardless of behavioral health needs or developmental disabilities. We have been lighting the path forward into recovery by providing person-centered services to adults and children who meet the treatment criteria for substance use disorders, developmental disabilities, and/or mental health.
Join our mission-driven behavioral health team as an Administrative Coordinator 3, where you will lead agency-wide medical records operations, ensure regulatory excellence, and play a vital role in protecting sensitive health information while supporting services across our five-parish community.
An ideal candidate will have knowledge of HIPAA and 42 CFR, Part 2 privacy requirements, experience with working as a liaison who fulfills Louisiana MCO requests for records for medical reviews and audits, experience with working in both paper records and electronic health records, and have the ability to articulate basic health records security and retention laws.
An ideal candidate will also possess the following competencies:
Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
Managing Resources : The ability to manage financial, physical, and contractual resources to ensure compliance and maximize business value.
Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.
To learn more about our agency, please Visit our website (http://fphsa.org/)
Minimum Qualifications
Two years of experience in administrative services.
EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168060) .
Job Duties and Other Information
Job Duties:
Serves as the lead worker for the administrative medical records functions for the entire agency and throughout the 5 parish service area;
Oversees and advises on the billing functions for all functions related to records requests and takes ownership of maintaining and reporting to the accounts receivable counterparts in order to facilitate accessing billing records and submitting billing requests for the same;
Provides programmatic, policy interpretation, and technical support to operate a variety of electronic equipment;
Fulfills all day-to-day records management duties;
Maintains knowledge of HIPAA and 42 CFR, Part 2 privacy requirements to be able to process records that are complex and complicated and to be able to provide guidance to other administrative staff; and
Displays the ability to articulate basic health records security and retention laws.
Position-Specific Details:
Appointment Type: Probational Appointment. Applicants may be asked to serve a probationary period that may be anywhere between 6 months and 24 months.
Compensation: The salary offered will be determined based on qualifications and experience. Salary may be negotiable depending on the chosen applicant's level of experience. Note regarding the advertised pay range: The maximum amount listed is the maximum salary a person can make while in this title and NOT the maximum amount we are allowed to pay a new hire .
Location: Hammond, Louisiana
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their applications to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumeswill not beaccepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Contact Information:
For additional information about this vacancy, contact:
Emily Barthelemy, HR Analyst C
FPHSA Human Resources
835 Pride Drive, Suite B
Email:HR@fphsa.org
Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities. FPHSA is an Equal Opportunity Employer.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave- Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave - State employees receive the following paid holidays each year:
New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.
*** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the @type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\Retirement\System.mp4) to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others
01
DA - 26: Demonstrating Accountability - How well do you take responsibility for your actions, results, and performance?
I avoid responsibility, deliver poor work, and resist feedback.
I take ownership when prompted and meet basic expectations.
I own results, meet standards, and respond to feedback professionally.
I drive high performance, prevent issues, and model accountability.
02
DA - 26: Demonstrating Accountability - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
03
MR - 26: Managing Resources - How well do you manage financial, physical, or contractual resources to meet operational needs?
I struggle to manage resources, don't always follow required procedures, or have trouble keeping accurate records.
I handle basic resource tasks but may not consistently align them with priorities or follow procedures.
I manage resources effectively, follow procedures, track usage, and maintain accurate records to support my team's goals.
I plan ahead to meet future needs, improve systems, strengthen vendor relationships, and ensure compliance across resource areas.
04
MR - 26: Managing Resources - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
05
TCr - 26: Thinking Critically - How do you analyze information and draw meaningful conclusions from it?
I miss key details or oversimplify information, and my conclusions may not be based on evidence.
I try to analyze information, but I may overlook the relevance or credibility of my sources.
I analyze key information, consider the evidence, and form logical conclusions based on credible sources.
I uncover deeper insights by connecting different sources, questioning assumptions, and identifying patterns.
06
TCr - 26: Thinking Critically - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
07
Do you have knowledge of HIPAA and 42 CFR, Part 2 privacy requirements?
Yes
No
08
Do you have experience working in both paper records and electronic health records in order to fulfill requests for medical records?
Yes
No
09
If you answered "yes" to the question above, please describe your experience. If you answered "no", please enter "N/A."
10
Do you have experience working with Louisiana MCO requests for records for medical reviews and audits?
Yes
No
11
If you answered "yes" to the question above, please describe your experience. If you answered "no", please enter "N/A."
Required Question
Employer
State of Louisiana
Address
For agency contact information, please refer to
the supplemental information above.
Louisiana State Civil Service, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
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