Electrical And Mechanical Assembler

Aerotek • Laurel, MD • 5h ago

Job Title: Technical Support Specialist - Electrical and Mechanical Assembly Technician

Job Description

The Technical Support Specialist will serve as the primary point of contact for customers, service technicians, and internal teams requiring technical assistance with equipment. This role focuses on diagnosing and resolving issues related to ovens and related restaurant equipment, ensuring customer satisfaction through expert support and prompt problem resolution.

Responsibilities

Provide technical support via phone, email, and video conferencing for commercial ovens and equipment.

Troubleshoot mechanical, electrical, and control system issues, guiding end users and field technicians through resolution steps.

Document support calls, service issues, and solutions in the CRM system for tracking and quality purposes.

Coordinate with internal teams (Engineering, Production, Sales) to provide accurate information and resolve recurring issues.

Assist in creating and maintaining technical documentation, FAQs, and troubleshooting guides.

Train customers and service partners on proper installation, operation, and maintenance of products.

Support warranty claims processing and escalate complex technical issues when needed.

Monitor and follow up on open support cases to ensure timely resolution and customer satisfaction.

Essential Skills

3+ years of experience in technical support, field service, or equipment repair, preferably within the food service or restaurant equipment industry.

Solid understanding of commercial kitchen equipment, mechanical systems, and electrical controls.

Excellent problem-solving skills with the ability to diagnose technical issues over the phone or virtually.

Strong verbal and written communication skills.

Proficiency in using CRM, ticketing systems, and basic Microsoft Office tools.

Ability to work independently, prioritize tasks, and manage time effectively.

Ability to lift 30 lbs.

Additional Skills & Qualifications

High school diploma or equivalent required; Associate's or Technical Degree preferred.

Bilingual (English/Spanish or English/Italian) is a plus.

3/4 CFESA certification is a plus.

Why Work Here?

Candidates have the opportunity to transition to a direct position. They also have the chance to learn masonry skills and potentially move into that role as well.

Work Environment

This position will be 90% on-site in the Elkridge facility, with occasional local off-site repairs. The work is in a non-temperature controlled manufacturing facility with approximately 80 people split between two shifts: 6 am - 2:30 pm and 9 am - 5:30 pm. Flexible shift options are available to accommodate individual needs.

Job Type & Location

This is a Contract to Hire position based out of Laurel, MD.

Pay and Benefits

The pay range for this position is $25.00 - $35.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Laurel,MD.

Application Deadline

This position is anticipated to close on Mar 8, 2026.

About Aerotek:

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry - from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies' construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Aerotek

Go to Apply

Share this job

Similar Jobs

Backend Software Engineer (TS/SCI Cleared)

Latitude Inc • Alexandria, VA • 1h ago

IT & Engineering

We are seeking a Backend Support Software Developer for a fully onsite role with high visibility, working in direct support of the National Geospatial-Intelligence Agency (NGA). The position focuses on enhancing existing...

1h ago

Go to Apply

Rancher Success Specialist - Virtual Fencing Technology (Northwest & Mountain States Region)

Merck • Annapolis, MD • 6h ago

IT & Engineering

Job Description The Rancher Success Specialist will be the lead in delivering and developing training for end user customers. The position will be responsible and accountable for training end user to successfully enter,...

6h ago

Go to Apply

Rancher Success Specialist - Virtual Fencing Technology (Northwest & Mountain States Region)

Merck • Washington, DC • 6h ago

IT & Engineering

6h ago

Go to Apply

Software Engineer I

Renaissance • Washington, DC • 6h ago

IT & Engineering

About Renaissance When you join Renaissance®, you join a global leader in pre-K-12 education technology! Renaissance's solutions help educators analyze, customize, and plan personalized learning paths for students, allow...

6h ago

Go to Apply

Software Engineer I

Renaissance • Baltimore, MD • 6h ago

IT & Engineering

6h ago

Go to Apply

Software Engineer (SWE-3)

Leidos • Fort Meade, MD • 6h ago

IT & Engineering

Description Leidos has a new and exciting opportunity for a Software Engineer in our Intel Sector. Our talented team is at the forefront in Security Engineering, Computer Network Operations (CNO), Mission Software, Analy...

6h ago

Go to Apply

Mobile Reverse Engineer (TS/SCI clearance)

System One • Bethesda, MD • 12h ago

IT & Engineering

Mobile Reverse Engineer Bethesda MD - ONSITE Clearance Requirement: TS/SCI w/ CI Poly Eligibility Must be IAT II certified (Security+ CE) Required Qualifications: Experience with Windows, Linux, Android, OS X, and iOS op...

12h ago

Go to Apply

Computer Specialist Senior Tier II

CACI International • Washington, DC • 12h ago

IT & Engineering

Job Title: Computer Specialist Senior Tier II Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Tr...

12h ago

Go to Apply

Systems Integrator / Business Analyst / Scrum Master - TS/SCI w/Polygraph

General Dynamics Information Technology • Bethesda, MD • 12h ago

IT & Engineering

Req ID: RQ215333 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Software Engineering Skills: Amazon Web Services (AWS),Cloud...

12h ago

Go to Apply

Satellite / SATCOM / 5G cellular / VHF Systems Engineer - Active Top Secret Required

General Dynamics Information Technology • Washington, DC • 12h ago

IT & Engineering

Req ID: RQ215616 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Skills: Communications Equipment,Electro...

12h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.