Back to Jobs search

Systems Administrator

CACI International • Hampton, VA • 4h ago

Job Title: Systems Administrator

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Continental US

The Opportunity:

CACI is seeking a Systems Administrator to support a Service Desk team on the F3I program. The employee can work from Omaha, NE or Hampton, VA (Langley AFB).

Shift work Required: This position will be to cover a 24-hour help desk, so evenings, overnights, and weekends are required.

Responsibilities:

Support end-user applications and work in a multi-tier service desk as well as work with software development and systems administrators to help reproduce and diagnose problems.

Provide remote support to users for network and desktop hardware and software problems.

Respond to and diagnose problems through interactions with users while ensuring a timely process through which problems are controlled, including problem recognition, research, isolation, resolution, and follow-up steps.

Interact with infrastructure, cloud services, and/or mission applications teams to restore service and/or identify and correct core problems.

Simulate or recreate user problems to resolve operating difficulties and recommend system or process modifications to reduce user problems.

Possess and apply comprehensive knowledge across key tasks and high-impact assignments.

Populate a consolidated Knowledge Management solution to provide Tier 0 Self Service Portal to user populations and provide a centralized knowledge repository for assigned applications suites.

Collaborate with the engineering teams to identify, respond, and resolve tickets in a timely manner.

Communicate issues and resolutions with your team lead.

Define and strategize Incident, Knowledge and Problem management across a large-scale organization.

Qualifications:

Required:

Current TS/SCI security clearance.

BS degree and 2+ years of experience.

Sec+ or IAT II certification required.

Excellent verbal and written communication skills.

Experience with Jira.

Red Hat Enterprise Linux 8.

Providing support to end-users spanning a variety of issues.

Identifying, researching, and resolving technical problems.

Responding to telephone calls, email, chat and personnel requests for technical support.

Documenting, tracking, and monitoring the problem to ensure a timely resolution.

Providing second-tier support to end-users.

Ensuring product quality and timeliness of efforts.

Incident, Knowledge and Problem Management.

Desired :

Experience with Confluence and Matter most.

Jira Service Management.

Experience with Problem and Incident Management.

ITIL Certification, AWS Certifications.

Strong active listening skills.

What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.

Your potential is limitless. So is ours.

Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

Since this position can be worked in more than one location, the range shown is the national average for the position.

The proposed salary range for this position is:

$75,200-$158,100

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

Similar Jobs

Network Engineer II

ManTech • Virginia Beach, VA • 4h ago

IT & Engineering

MANTECH is seeking a motivated, career and customer orientated Network Engineer II to join our team supporting NSWC Corona Range Systems Department to manage Information Technology efforts in support of the Navy Enterpri...

4h ago

Go to Apply

SQL Developer

General Dynamics Information Technology • Virginia Beach, VA • 4h ago

IT & Engineering

Req ID: RQ215628 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Software Engineering Skills: Microsoft SQL Server,PL/SQL (Programming Lan...

4h ago

Go to Apply

Systems Administrator III

CACI International • Norfolk, VA • 4h ago

IT & Engineering

Job Title: Systems Administrator III Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: None Type of Travel: None T...

4h ago

Go to Apply

TMIP-M System Administrator

CACI International • Norfolk, VA • 4h ago

IT & Engineering

Job Title: TMIP-M System Administrator Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 75% Type of Travel:...

4h ago

Go to Apply

Applications Programmer

CACI International • Norfolk, VA • 4h ago

IT & Engineering

Job Title: Applications Programmer Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Con...

4h ago

Go to Apply

Data Integration Developer

Old Dominion University • Norfolk, VA • 4h ago

IT & Engineering

Posting Details Working Title Data Integration Developer Position Number 000001A Department STRATEGIC INITIATIVE COHORT Location Norfolk, VA Type of Position Classified Type of Job Full Time EEO Category C Technicians Jo...

4h ago

Go to Apply

Marine Propulsion Engineer / Mechanical Engineer - Washington, DC

Serco • Hampton, VA • 7h ago

IT & Engineering

Position Description & Qualifications If you are interested in supporting the Navy's #1 acquisition program and enjoy a challenging job which requires technical rigor and will build on your current level of expertise...

7h ago

Go to Apply