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Administrative Services Officer 4 - SSD

Metro Nashville Government • Nashville, TN • 6h ago

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Administrative Services Officer 4 - SSD

Salary

$75,733.00 Annually

Location

Nashville, TN

Job Type

Full-Time Civil Service

Job Number

26178E

Division

Water Services

Department

W&S System Svcs Gen Admin

Opening Date

02/25/2026

Closing Date

3/4/2026 11:59 PM Central

Description

Benefits

Questions

Position Description

The Administrative Services Officer 4 will be in the Metro Water Services System Services Division. The primary role of this position is to provide administrative and operational leadership for the division by managing schedules, supporting program planning, establishing short- and long-term goals, and improving office efficiency.

Employees at Metro Water Services work around the clock to ensure high quality drinking water, the best in storm water management and wastewater treatment, soil and water conservation, waste and recycling for the residents of Nashville-Davidson County and some surrounding areas. It takes electricians, chemists, engineers, mechanics, information technology workers, customer service representatives, utility equipment operators and more working together to meet our resident's needs.

Typical Duties

Performs any combination of administrative duties in assigned division including preparing and managing project schedules and work assignments.

Participates in program planning for division.

Formulates long and short-range goals, objectives, and operating efficiencies for the office support section.

Directs preparation of administrative, work production, and special reports.

Evaluates programs regularly to ensure efficiency and consistency with department goals and policies.

Documents and maintains all processes for specific groups within System Services.

Develops and implements automative reports as requested or based on need.

Serves as Technical Lead or PM (Service Link) for any software related upgrades/changes.

Minimum Qualifications

Bachelor's Degree plus three (3) or more years of professional experience in an administrative, financial, technical, or related field.

Additional experience may be considered in lieu of the degree on a 1:1 ratio.

Candidates with accreditations earned in a foreign institute are encouraged to apply.

Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.

Preferred Experience, Knowledge, Skills, and Abilities

Experience supervising employees

Customer service call center experience

Knowledge of the principles and practices of business management

We are an equal opportunity employer. All individuals, regardless of personal characteristics, are encouraged to apply. Metro Nashville is committed to selecting the most qualified candidate for each of our roles.

Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations.

Requests for ADA or other protected accommodations for the recruitment process should be directed to Human Resources at 615-862-6640.

Full-time, Civil Service positions -

10 Vacation Days per year (increasing after 5 years of service)

1 Sick Day per month

12 Paid Holidays per year

Public Safety - Sworn and Civilian positions -

20 vacation days per year

3 Personal days per year

1 Sick Day per month

12 paid holidays per year

Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information.

Full-time, Non Civil Service positions - contact hiring department for benefits information

Seasonal/Temporary positions - no benefits offered.

What is the highest level of education you have completed?

No diploma

High School Diploma or Equivalent

Associate's Degree

Bachelor's Degree

Master's Degree

Do you have customer service call center experience?

Yes

How many years of professional experience do you have in an administrative, financial, technical, or related field?

No experience

One year

Two years

Three years

Four years

Five years

Six years

Seven or more years

Briefly describe your professional experience in an administrative, financial, technical, or related field. If no experience, answer "n/a".

Briefly describe your experience supervising employees. If no experience, answer "n/a".

Required Question

Employer

Metropolitan Government of Nashville & Davidson County

Address

Human Resources Division 700 President Ronald Reagan Way, Suite 201 Nashville, Tennessee, 37210

Phone

(615) 862-6640

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