Serve Elegance in Hospitality at Atlantic Oceanside Hotel!
Ready for an exhilarating career at the scenic Atlantic Oceanside Hotel and Events Center in Bar Harbor, Maine? We're on the lookout for a dedicated Lead Banquet Server to play a central role in orchestrating unforgettable events and elevating our guests' experience.
We have openings for both Full-Time Year-Round and Seasonal team members-so whether you're seeking a long-term career or a dynamic seasonal experience, there's a place for you on our team!
As a Lead Banquet Server, you will showcase your expertise in banquet service, ensuring seamless coordination during events at our picturesque venue. Lead and inspire the banquet service team, setting the standard for service quality and attention to detail. Craft an exceptional atmosphere for our guests, ensuring each event is a memorable affair. Transition smoothly between different banquet roles, ensuring consistency and excellence in event operations.
If you thrive in a fast-paced environment, enjoy creating magical guest experiences, and love working with a passionate team, this is the perfect opportunity for you!
We are a family-owned independent hotel company passionate about creating the best company culture. We have been recognized as one of the Best Places to Work in Maine and as an Inclusive Workplace since 2022.
We are an equal opportunity employer, and we believe that our strength lies in our differences.
Your schedule will be 32 to 40 hours a week. Weekends, nights, and holidays are a must. The starting wage is $25 an hour, with the potential for $30 an hour for the right candidate.
Please note: The listed hourly rate of $25-$30 applies only to hours worked during events. Hours worked outside of events, including supporting the Food & Beverage departments or other hotel operations, will be paid at the standard hourly rate for those duties.
Why you want to work with us:
Work in the serene ambiance of Bar Harbor, offering a peaceful retreat for both guests and team members.
Join a collaborative team that values teamwork and ensures your success in this essential role.
Explore opportunities for career advancement within our expanding hotel family.
What you may not know is that we also have amazing benefits and perks:
Full-Time Year-Round Unique Benefits
Paid Time Off: Earn up to 136 hours in your first year (prorated based on hire date). The longer you're with us, the more you earn.
Health Insurance: Multiple Aetna plans with 80% of the cost covered, including family options.
Dental & Vision Insurance: Our dental plan is a gem-up to 4 cleanings a year and more. We pay 80% of the cost. Vision insurance also available.
Life Insurance & AD&D: We cover the first $10,000, with additional voluntary coverage available.
Short-Term Disability: Provided at no cost.
Seasonal Unique Benefits
Paid Personal Leave (PPL): Earn 1 hour for every 40 hours worked.
Teladoc Virtual Care: Access medical experts 24/7 for a $30 monthly fee; family members may be added.
Dental & Vision Insurance: Up to 4 dental cleanings per year; vision coverage also available. 80% of dental costs covered.
Benefits for All Team Members
401(k) Plan: Company match up to 4%.
Core Values Program: Earn points toward branded swag.
End-of-Season Bonus
Employee Recognition Programs
Witham Family Hotels Gala: An annual event that recognizes YOU.
Employee Assistance Program (EAP): Free and confidential counseling.
Employee Relief Fund: Financial support for unexpected situations, mostly funded by our awesome teammates.
Annual Flu Shot Clinic
Community Giving: The Witham Family Hotels Charitable Fund has donated over $1 million to local organizations.
Employee Discounts: Hotel stays, dining, and spa services at our properties and select New England Inns & Resorts hotels.
Heating Savings Program: Partnership with Irving and Dead River-save on heating oil and propane.
Referral Bonus: Up to $1,000 per new full-time employee you refer.
Here are some more details:
Job Duties:
Greeting guests as they arrive to the event and directing them to the right table or seat
Making sure guests are comfortable by answering questions, taking their orders, ensuring special requests and instructions are relayed to the kitchen and bar, and serving the food and beverages
Circle around the event with trays of appetizers and beverages easily accessible to the guests
Pointing guests in the right direction for necessary services and features of the event
Giving tours of the event location to guests so they are comfortable with the environment
Supporting other staff members who may need help in order to maintain guest satisfaction
Keeping guests and staff members safe by following safety and quality regulations
Job Responsibilities:
Previous experience as a server is preferred
Needs to meet state minimum age requirements (if alcohol will be served)
Courteous, professional, and attentive to guests of the events
Must be able to meet the physical demands of the job: stand for long periods of time, climb stairs, carry heavy objects
Excellent interpersonal, communication and customer service skills
Work as part of a team to maintain guest satisfaction
Follow instructions provided for each specific event
Flexibility to work early mornings, late nights, weekends and holidays
CPR training would be beneficial for this position
Physical Demands
Prolonged periods of standing and walking around the property depending on where the events are being held.
Must be able to lift up to 30 pounds at times.
Must be able to work early mornings, late nights and unpredictable hours, including weekends and holidays.
Required Education and Experience
No specific education required.
2 years of server experience
Performance Measurement:
90 Day performance review, annual performance review, attendance, productivity, feedback from others, Guest Response scores, etc.
If you have a passion for banquet service, leadership skills, and a commitment to delivering extraordinary guest experiences, we invite you to be a key player in our hospitality story! Apply Now and Lead the Way to Unforgettable Events!
