Overview
REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet.
Responsibilities and Qualifications
This job contributes to REI's success by executing our day-to-to physical security strategy at distribution center and/or headquarters locations by providing robust security services along with exceptional customer service. This position utilizes various physical security tools and systems, including access control, intrusion alarm, and CCTV systems. They conduct day-to-day operational support of different security infrastructures at REI locations. They are the primary facilitators of REI's emergency procedures and will take a leadership role in managing and partnering with the appropriate parties through such situations. They promote a safe workplace which includes but is not limited to: conducting trailer/container checks, facility/property patrols, equipment checks and other security related tasks. They are proactive problem solvers either directly or through facilitation and engagement of internal customers as appropriate. Models and acts in accordance with REI's guiding values and mission.
Your Planning & Navigating Requirements (the plans the job is responsible for creating and executing, and how the job ensures they are implemented)
· Monitors, maintains, and responds to alarms within the camera, access control and alarm systems and collaborates with the appropriate internal and external partners to resolve the situation.
· Responds to both emergency and non-emergency situations, provides security support, and helps to coordinate the response of other internal and external teams.
· Documents and reports information to the appropriate internal and external partner in accordance with company and department policies and procedures.
· Log in all visitors, contractors and vendors and issue badges as required.
· Inspect and check in and out trailers and containers
· Enforces access control ID badge policy by monitoring employee use. Issues temporary and day-use badges and removes/grants access for lost/misplaced access control ID badges per company policy.
· Operate a hand-held radio, cell phone or other communication devices as needed.
· Makes regular and consistent patrols in and around the REI location, checking for unsafe conditions, hazards, security violations, and unauthorized persons.
· Maintain proficiency in emergency response procedures
· Serve as a leader in emergency situations, participate in site emergency response team, coordinate evacuations and accounting for employees
· 24/7 operations allow for flexible work schedule, but may require working nights, weekends and holidays. Regular attendance and punctuality is required.
· Other duties as assigned.
2-Way Communication (the contacts needed inside and/or outside the Company to accomplish the job)
Contact Title Reason For Contact Frequency
Supervisor, Security and/or Manager - To receive guidance and direction; updates on performance, and given feedback and coaching to enhance personal development. Provide insight/suggestions to improve security practices Daily, as needed
Security Team (Peers) - Problem Solving, Training, Planning, Communication Daily, as needed. All REI Associates Enforce, educate, and engage the population in policy Daily compliance
Visitors & Vendors - First-class customer service, enforce, educate, and engage in policy compliance Daily
The 10+ Essentials (the minimum knowledge, skills and abilities necessary to perform the job)
Required
2+ years of security experience, including CCTV usage, in a warehouse setting with a national brand (or equivalent experience)
Current state issued Guard Card or ability to obtain state issued Guard Card within 90 days of employment (based on individual state requirements).
Ability to apply effective analytical and critical thinking skills, solve problems independently and as part of a team.
Experience with Microsoft Word, Excel, Outlook, PowerPoint, Internet, and Access Control Systems.
Demonstrated ability?to effectively convey knowledge, information, and skills to others through in-person and virtual sessions.
Strong interpersonal and writing skills; ability to interact well and build rapport with individuals at all levels within and outside the organization.
CPR/First Aid/AED certified or ability to obtain certifications within first 30 days
Actively participates and collaborates with others on one's own team and across REI for the achievement of business goals.
Flexible in one's viewpoints and positions in order to support the direction taken by others at REI.
Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities.
Consolidates information from various sources including feedback from others to reach sound decisions.
Considers the ultimate impact of decisions and actions on internal and external customers.
Works smart by setting effective work goals, establishing priorities, and planning well in order to produce quality work.
Executes effectively by using resources efficiently, meeting deadlines, and keeping others informed of work plans and progress toward goals.
Clearly conveys and accurately receives information by a variety of methods and in various situations.
Builds rapport with all kinds of people inside and outside the organization.
Acts upon opportunities and involves and influences others in the accomplishment of worthwhile organizational goals.
Challenges the status quo, champions change and influences others to change.
Shift:
Tuesday - Saturday
2200 - 0630
Location: Lebanon, TN
Closing
At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.
Pay Transparency
We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.
REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here (https://foryourbenefit-rei.com/) for a detailed overview of benefits plans by employee profile.
Pay Range
$20.38 - $28.56 per hour
