Treasury Management Support Clerk

BANTERRA CORP • Eldorado, IL • 10h ago

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13302474

Summary: Responsible for processing various forms and agreements and performing data entry and check back. Provide training and support to end users and internal employees for various electronic products and services. Develop, generate, analyze and monitor various reports. Coordinate implementation of Treasury Management services for public funds customer relationships. Serve as back up to the supervisor.

Responsibilities: include but are not limited to the following. Other duties may be assigned.

Process various forms and agreements, verify customer information

and account ownership and perform check back to ensure accuracy and compliance with standards and procedures, detecting potential fraud when possible.

Utilize administrative modules to set up customers on various

electronic products.

Provide training and support to end users for electronic products

and services.

Develop and/or provide Treasury Management product training to

employees.

Monitor the web-based modules for customer-initiated transactions

and correspondence, ensuring items or inquiries are processed properly and timely.

Perform data entry and work with various software programs.

Review, test and document product updates and/or releases and make

recommendations concerning new features or functionality.

Compile, process and monitor detailed, statistical reports for

preparation of management reports.

Image and maintain documentation following record retention

guidelines.

Develop and update procedures to ensure compliance with established

controls and risk mitigation strategies.

Assist management by coordinating the implementation of project

plans for departmental and bank wide processes.

Coordinate and monitor Treasury Management and Retail Sales

promotions.

Maintain information on department Intranet page.

Serve as a resource to Treasury Management team members to ensure

proper functioning of daily operations.

Coordinate implementation of Treasury Management services for public

funds customer relationships.

Serve as back up to the supervisor.

All employees are expected to protect the information and assets of the organization through heightened awareness of information security, cyber security, and risk management best practices, as well as complying with all applicable laws, regulations, and organizational policies.

Qualifications and Skills: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education/Experience:

High school diploma or equivalent. Associates degree preferred.

Minimum of three years bank experience and extensive knowledge in

Treasury Management/electronic banking required.

Maintain working knowledge of deposit requirements for public funds

entities.

One year of project management experience preferred.

Knowledge/Skills/Abilities:

Must successfully meet the requirements of Treasury Management Clerk

I, II and III positions.

Strong organizational skills and attention to detail.

Strong customer service orientation.

Ability to problem solve, prioritize tasks and meet required

deadlines.

Ability to think critically and use good, sound judgment in decision

making.

Ability to respond to common inquiries or complaints from customers,

co-workers or vendors.

Ability to write routine correspondence and communicate effectively

and tactfully, orally and in writing with employees, customers, vendors and management.

Ability to define problems, collect data, establish facts and draw

valid conclusions.

Must understand and comply with company policies and procedures.

Ability to maintain a friendly, helpful and courteous attitude when

working with customers or co-workers under diverse conditions.

Ability to accurately and quickly complete standard mathematical

calculations.

Ability to apply concepts such as fractions, percentages, ratios and

proportions to practical situations.

Ability to use a calculator, computer and applicable software.

Ability to use Microsoft Internet Explorer and Microsoft Office

programs, specifically Word, Outlook and Excel.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must have the ability to lift and

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