Benefits Liaison

Sedgwick • Irving, TX • 7h ago

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Benefits Liaison

PRIMARY PURPOSE : To coordinate activities of absence programs for specific client; to assist/support Benefits Program Manager; to implement customer surveys; to assist in client training and benefits fairs; and to prepare reports for program administration.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

Serves as liaison between Company and client human resources (HR) and employees in management of the absence programs.

Communicates with client, employee, healthcare providers and Company operations team to coordinate resolution of escalated issues involving absence program.

Assists manager in evaluating results of absence programs and best practice in absence administration; assists in assessing effectiveness of absence plan administration, communication and documentation; assists in development of management reports; assists in preparation of reports assessing financial impact of program administration.

Maintains records and files pertinent to absence programs.

Monitors satisfaction with leave and disability administration via periodic customer surveys and recommends needed changes.

Works with appropriate stakeholders for client and Company to ensure continuous performance and process improvement.

Maintains knowledge of legal requirements and best practices relevant to absence programs and administration.

Works with management to update and maintain absence program procedures relating to administration, compliance requirements, audits of leaves; employee handbook and other program-related documents.

Assists with client training and development of communications; assists in administration of benefits fairs as needed.

Assists client in reviewing and requesting approvals from Company operations team to conduct Independent Medical Examinations (IMEs) and Functional Capacity Evaluations (FCEs).

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

Performs other duties as assigned.

Supports the organization's quality program(s).

Travels as needed.

QUALIFICATIONS

Education & Licensing

Bachelor's degree or equivalent from an accredited college or university preferred.

Experience

Six (6) years absence management experience or equivalent combination of education and experience required. Demonstrated progressive responsibilities strongly preferred. Project management, office operations management, disability/absence management, insurance-related and/or statistical analysis experience preferred.

Skills & Knowledge

Knowledge of legal requirements and best practices relevant to absence programs and administration

Excellent oral and written communication, including presentation skills

PC literate, including Microsoft Office products

Analytical and interpretive skills

Strong organizational skills

Negotiation skills

Good interpersonal skills

Self motivated with ability to work independently

Ability to work in a team environment

Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual : Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com

Similar Jobs

Class A Truck Driver

Kroger Family of Companies • Fort Worth, TX • 42min ago

Trucking & Construction

Safely transport goods to stores and customers of the distribution trucking company. Perform all tasks in a safe manner consistent with corporate policies and state and federal laws. Demonstrate the company's core values...

42min ago

Go to Apply

S063 Intern Engineering Support - North Tarrant Area Office

TEXAS DEPARTMENT OF TRANSPORTATION • Euless, TX • 6h ago

Management & Administrative

Must be enrolled in an engineering or related science degree program in an accredited college or university accepted by TX PELS. Assists in transportation engineering support work such as construction or maintenance insp...

6h ago

Go to Apply

Customer Service Representative I

Sysco • Dallas, TX • 7h ago

Management & Administrative

JOB SUMMARY This is a sales support position responsible for providing direct support to all sales colleagues and customers. As a Customer Service Representative, the goal is to assist and help resolve all customer needs...

7h ago

Go to Apply

Production Manager - Optical Manufacturing

National Vision • Plano, TX • 7h ago

Management & Administrative

National Vision is one of the largest optical retail companies in the United States with over 1,100 stores. We operate four retail brands: America's Best Contacts & Eyeglasses, Eyeglass World, and Vista Opticals insi...

7h ago

Go to Apply

Senior Accountant (Manufacturing)

Aston Carter • Plano, TX • 7h ago

Finance, Accounting & Banking

Responsibilities Prepare consolidated internal and external financial statements by gathering and analyzing information from the general ledger system and various departments. Prepare general ledger entries by maintainin...

7h ago

Go to Apply

Remote Customer Service Representative - Technical

Disabled Veteran Solutions • Carrollton, TX • 7h ago

Management & Administrative

Carrollton, TX, USA | Hourly | 18.92 per hour Grow with us-enjoy enhanced rewards for long-term commitment and outstanding performance! | Full Time | Medical, Dental, Vision, Competitive Salary, Paid Time Off Customer Se...

7h ago

Go to Apply

Senior Consultant - GenAI Full Stack Developer

Deloitte • Fort Worth, TX • 7h ago

Management & Administrative

GenAI Full Stack Developer - Senior Consultant Deloitte's Audit & Assurance professionals help organizations navigate business risks and opportunities-across financial, operational, information technology (IT), busin...

7h ago

Go to Apply

Remote Customer Service Representative - Technical

Disabled Veteran Solutions • Frisco, TX • 7h ago

Management & Administrative

Frisco, TX, USA | Hourly | 18.92 per hour Grow with us-enjoy enhanced rewards for long-term commitment and outstanding performance! | Full Time | Medical, Dental, Vision, Competitive Salary, Paid Time Off Customer Servic...

7h ago

Go to Apply

Senior Consultant - GenAI Full Stack Developer

Deloitte • Dallas, TX • 7h ago

Management & Administrative

7h ago

Go to Apply

Janitorial Cleaner

ABM Industries • Garland, TX • 7h ago

Manufacturing & Warehouse

Overview We are looking for a reliable and experienced Janitorial Cleaner to perform a variety of cleaning duties to ensure a clean, safe, and orderly environment across assigned facilities. This role plays a critical pa...

7h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.