Manager, Food Operations

The Walt Disney Company • Concord, NH • 23h ago

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today. ?

Responsibilities :

Manage all galley staff and oversee operation of all galleys and food outlets

Coordinate of all food offering including group offerings and special requests

Oversee proper preparation of special dietary meals and food allergies for guests and crew

Monitor all Culinary standards, inventory and cost control

Complete random food and menu audits

Maintain close relationship with shoreside F&B management team

Ensure Disney Cruise Line and USPH Sanitation requirements are met in all galleys and food store rooms

Set departmental goals

Maintain Operating Guidelines and OJT material for areas of responsibility and revise as necessary

Ensure facilities and equipment are maintained and in good working order

Oversee inventory control (par levels turnover and replenishment)

Monitor/implement garbage separation and disposal procedures

Monitor handling, maintenance, and reordering of operating equipment

Ensure hazardous materials are used and stored properly in operations under their control, including regular inventory and availability of MSDS

Facilitate department meetings

Provide leadership for all direct reports; responsibilities include, but are not limited to:

Managing personnel files

Review and approve all renewal contracts before distribution

Conducting performance reviews, including discipline as needed

Ensuring Project Onboard compliance

Monitoring STAR, while making necessary corrections

Onboard training, new hire and ongoing

Succession planning

Provide crew recognition and communication

Participate in all Castaway Cay job responsibilities associated with position and line of business as directed by DCL leadership

Execute additional job responsibilities, as assigned by DCL leadership, based on operational need

Comply with all company set policies and procedures, along with all maritime and ship rules, regulations and procedures

Participate in emergency duties as specified in the ship Assembly Plan

Basic Qualifications :

Minimum five years experience in high volume galley/F&B operation

Certified Executive Chef or equivalent degree in Culinary Arts

Excellent working knowledge of food and beverage products, services, and equipment

Demonstrated ability to calculate cost potentials/projections and understanding of the impact on budget

Technical and functional understanding of the ship-based food and beverage operation

Excellent verbal and written communication skills

Strong interpersonal communication skills

Proficient in Microsoft Office and Outlook

Be at least 21 years of age

Be able to speak, read and write fluent English

Willingness to live and work onboard one of our vessels for a certain length of time (based on position)

Be able to work a seven-day, 70-84 hour week with limited time off

Be able to adhere to Disney Cruise Line appearance guidelines

Agree to share a cabin with other crew members

Enjoy working in a high-volume, fast-paced, guest-service oriented environment

Be flexible with your work schedule, job duties and work locations

Appreciate diversity among guests and crew

Preferred Qualifications:

College education or equivalent industry experience

Ship experience

Additional Information :

This is a SHIPBOARD role.

Applicants must:

Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel

Be committed to the position you are applying for at least 2-3 contracts before a transfer or promotion

Be willing to follow and perform safety role, emergency duties and/or associated responsibilities as specified in the ship Assembly Plan

Be willing and able to uphold the general safety management responsibilities specified in the Safety Management System in areas and operations under their control

Be willing to follow and embrace United States Public Health requirements and guidelines as well as Environmentality requirements and Company practices

Be willing to be appreciative of working and living in a multi-cultural environment

Be comfortable living in a confined space with strict rules and regulations

Adhere to a structured lifestyle, personally and professionally

Your Responsibilities:

Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)

Complete a pre-employment medical

Obtain a criminal background check

Bring approved work shoes

** Disney Cruise Line is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.

Job ID: 1324954BR

Location: United States

Job Posting Company: "Disney Cruise Line"

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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