Experienced Shift Manager

McDonald's • Concord, NH • 6h ago

A McDonald's Swing Manager leads daily shifts, ensuring fast, friendly service and high standards for Quality, Service, and Cleanliness (QSC) by overseeing crew, managing operations (inventory, scheduling), hitting sales goals, and handling food safety, acting as a key leader during varied shifts (day/night/weekends) and focusing on team development and customer satisfaction.

Key Responsibilities

Leadership: Inspiring and directing crew and other managers, leading by example.

Operations: Managing daily tasks, including inventory, orders, waste, and meeting sales targets.

Customer Experience: Ensuring fast, accurate, and friendly service to meet QSC standards.

Team Management: Scheduling, training new members, and fostering a positive, high-performance environment.

Safety & Security: Overseeing food safety, cleanliness, and restaurant security.

What it means to "Swing"

Varied Shifts: Working different shifts (mornings, nights, weekends) to cover the restaurant's full operating hours, hence the "swing".

Flexibility: Requires a flexible schedule to meet the restaurant's needs.

Typical Requirements & Environment

Experience: Previous leadership in hospitality or retail is often preferred.

Skills: Strong people skills, a "can-do" attitude, and commitment to high standards are essential.

Pace: A fast-paced, team-focused, and sometimes stressful environment during peak times.

Requsition ID: PDXMC8ABF4E8C-266F-4608-A4A4-EF5038E2778D_69395

McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any @type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

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