Description:
The Opportunity
Hyatt seeks a motivated and results-driven Data and AI Product Manager who is passionate about data and AI to help us build and scale the next generation of enterprise data, analytics and AI-powered products. The Product Manager is responsible for defining product vision(s) and guiding the creation of world-class products, democratizing access, accelerating algorithmically powered processes, and fostering data-driven decision making across complex business domains.
The Product Manager will partner closely with business leaders and technical teams to deliver trusted, governed, and auditable data products that support forecasting, scenario modeling, valuation insights, performance measurement, and strategic decision-making across Hyatt's global enterprise.
Who We Are
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues.
As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.
Why Now?
This is an exciting time to be at Hyatt. We are growing rapidly in the data and AI space and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
How We Care for Our People
What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.
We're proud to offer exceptional corporate benefits which include:
Annual allotment of free hotel stays at Hyatt hotels globally.
Flexible work schedules
Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center.
A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption.
Paid Time Off, Medical, Dental, Vision, 401K with company match
Who You Are
As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally.
The Role
In this role, you'll define and guide the development of business-critical, scalable, and robust data and AI products that support enterprise planning, management reporting, forecasting, scenario modeling, causal analysis and valuation insights. This position will guide data and AI product research, facilitate product strategies, design solutions, and guide Hyatt's agile development and product roll-out processes. You will be part of a global data and AI community and will work in cross-functional and agile project teams alongside business stakeholders, Data Engineers, Data Stewards, Data Scientists, Machine Learning Engineers, and executives to deliver highly trusted products used globally.
Qualifications:
Strong background and knowledge in production ready data and AI product lifecycle development on modern cloud data platforms will be important to this role.
The ideal candidate demonstrates a commitment to Hyatt core values: respect, integrity, humility, empathy, creativity, and fun.
A bachelor's degree in a quantitative or technical discipline, or equivalent work experience
Preferred: master's degree in business (MBA), Computer Science, Engineering Management, or related field.
3 years of hands-on experience in guiding the strategy of data and AI products and its underlying data to ensure it collectively achieves business objectives, leveraging or managing data and AI products to drive business value with a proven track record of success.
Demonstrated understanding of enterprise financial structures, including financial statements, forecasting, budgeting, valuations, ROI analysis and financial controls.
2 years of hands of SQL development skills and experience. Python experience preferred.
Proven ability to navigate difficult situations with competing stakeholder needs and across multiple audiences (individual contributors, managers, executives).
Excellent organization, communication, and presentation skills.
Knowledge of modern data and AI Infrastructure and related processes, including basic cloud knowledge such as Snowflake, AWS, GCP, or similar platforms.
Working knowledge of agile methodologies and SCRUM.
Responsibilities
Drive the vision, roadmap, and direction for Hyatt's Data and AI Products aligned with Hyatt's business priorities.
Lead planning, scoping, and prioritization of initiatives to deliver high-impact outcomes.
Gather requirements, determine features and their priority, write product specs, refine feedback, help write test plans, manage the backlog, and ship products quickly.
Ensure data quality, definition, monitoring, alerts, and recourse is built into roadmap plans and engineering requirements of each data and AI initiative/product.
Ensure new product or algorithmic requirements are following Hyatt policies and/or corresponding contracts before being passed to developers.
Define and ensure products meet business SLAs.
Gain an intimate understanding of the current methods of building and delivering data and AI pipelines into Hyatt's data and AI Platforms and define how this should work in the future.
Represent the team with partners and senior company leaders to align resources and prioritization.
Promote enterprise-wide adoption of data and AI Products.
Educate teams on data and AI Products and use cases.
Demonstrate a commitment to Hyatt core values.
We welcome you:
Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.
The salary range for this position is $109,300 - $142,000
The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.
We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.
Primary Location: US-IL-Chicago
Organization: Hyatt Corporate Office
Pay Basis: Yearly
Job Level: Full-time
Job: Technology
Req ID: CHI015177
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
