Back to Jobs search

BMV Assistant Branch Manager

State of Indiana • Mc Cordsville, IN • 4h ago

Date Posted: Feb 19, 2026

Requisition ID: 472515

Location:

McCordsville, IN, US, 46055

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Bureau of Motor Vehicles (BMV):

The Indiana Bureau of Motor Vehicles has been named one of Indiana's 2023 Top Workplaces by its employees.

The BMV's mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we:

Invest in our employees

Engage our customers

Provide sustainable systems

Embrace product innovation

Role Overview:

The Assistant Branch Manager directs the workflow of Customer Service Representatives and assists with the overall duties and responsibilities of the branch. You will assist the Branch Manager in assessing branch needs and conduct meetings with your staff. You will work with leadership to train, develop, and mentor Customer Service Representatives to be proficient and accurate in their work.

This position serves at the McCordsville, Indiana, BMV Branch Office. Branch hours are :

Sunday: Closed

Monday: Closed

Tuesday: 9:00 am - 6:30 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: 9:00 am - 12:30 pm

Salary:

The salary for this position traditionally starts at $53,222 but may be commensurate with education and experience.

Use our Compensation Calculator (https://in.accessgov.com/spd/Forms/Page/spd/compensation-calculator/) to view the total compensation package.

A Day in the Life:

The essential functions of this role are:

Oversee the branch's daily operations.

Conduct meetings with branch staff.

Assist leadership with scheduling for the branch.

Assist with the daily opening and closing of the branch.

Complete weekly reports.

Complete daily records for all balances and deposits.

Aid leadership in the resolution of escalated customer complaints.

Partner with Branch Manager and HR staff to ensure training, development, evaluation, and discipline is completed in accordance with policy.

Monitor BMV inventory and office supplies.

The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.

What You'll Need for Success:

You must meet the following requirements to be considered for employment:

High school diploma or equivalent.

Two (2) years of experience as a manager in a service industry.

Ability to communicate exceptionally with all variety of employees and customers.

Experience with writing reports and presenting.

A high level of critical thinking and the ability to troubleshoot.

A drive to assist with the training and development of BMV employees.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefits package for full-time employees that includes:

Three (3) medical plan options (including RX coverage) as well as vision and dental plans

Wellness Rewards Program: Complete wellness activities to earn gift card rewards

Health savings account, which includes bi-weekly state contribution

Deferred compensation 457(b) account (similar to 401(k) plan) with employer match

Two (2) fully-funded pension plan options

A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers

Up to 15 hours of paid community service leave

Combined 180 hours of paid vacation, personal, and sick leave time off

12 paid holidays, 14 in election years

Education Reimbursement Program

Group life insurance

Referral Bonus program

Employee assistance program that allows for covered behavioral health visits

Qualified employer for the Public Service Loan Forgiveness Program

Free Parking for most positions

Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.

Current Employee? Click here (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte_company=indianaoff) to apply.

Similar Jobs

848 GROCERY/DEPT LEADER

Kroger Family of Companies • Anderson, IN • 2h ago

Retail & Hospitality

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions, duties and activitie...

2h ago

Go to Apply

744 STR MGMT/STORE LEADER

Kroger Family of Companies • Fishers, IN • 2h ago

Retail & Hospitality

Responsible to make daily assessments of the store's ability to meet/exceed customer expectations for ease of shopping, variety, freshness, cleanliness, food safety and regulatory compliance. Manage the overall day-to-da...

2h ago

Go to Apply

Security Specialist Shift Lead

State of Indiana • Indianapolis, IN • 5h ago

Retail & Hospitality

Security Specialist Shift Lead Date Posted: Feb 19, 2026 Requisition ID: 472729 Location: Indianapolis, IN, US, 46204 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest emp...

5h ago

Go to Apply

Customer Service Delivery Driver

Kroger Family of Companies • Indianapolis, IN • 11h ago

Retail & Hospitality

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger's driving stand...

11h ago

Go to Apply

Hotel Valet Cashier - JW Marriott Indianapolis

Towne Park • Indianapolis, IN • 11h ago

Retail & Hospitality

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experience...

11h ago

Go to Apply

Teller Retail Banker

Woodforest National Bank • Greenwood, IN • 12h ago

Retail & Hospitality

Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.Woodforest National Bank is...

12h ago

Go to Apply

Restaurant Team Member

Papa John's International • Fishers, IN • 1d ago

Retail & Hospitality

Do you want to have fun, make new friends, and earn extra cash? If so, Papa Johns is the right fit for you! As a Restaurant Team Member, you will be the face for our customers ensuring they receive a hot, made-to-order m...

1d ago

Go to Apply

Hotel Housekeeper

Omni Hotels • Indianapolis, IN • 1d ago

Retail & Hospitality

Location Severin Hotel Ideally located in the heart of downtown Indianapolis, the four-diamond Omni Severin Hotel stands as the city's longest running luxury hotel and a beautifully restored piece of the city's history....

1d ago

Go to Apply

Wireless Retail Sales Associate - W3435

OSL Retail Services • Greenwood, IN • 1d ago

Retail & Hospitality

Overview Ready to unlock unlimited earning potential? Competitive base pay and a lucrative uncapped commission structure, potentially totaling up to $40K- $50K per year and more based on performance. You will have unlimi...

1d ago

Go to Apply

Wireless Retail Sales Associate - W1459

OSL Retail Services • Indianapolis, IN • 1d ago

Retail & Hospitality

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.