Customer Service Advisor

RDO Equipment • Irving, TX • 3h ago

Description

This individual will sell service, parts, and whole-good attachments for customer solutions, while building long-term relationships within a territory to maximize company profitability and market share. They must have strong communication skills and are expected to meet the customer's needs and expectations.

$80,000 - $100,000 / year

Compensation & Benefits:

Average $80,000 to $100,000+ your first year, with top earners well into six figures

Guaranteed base salary plus commissions

Comprehensive benefits package and a company vehicle

Training and development, as well as opportunities to grow within the organization

Specific Duties Include:

Sell machine maintenance and repair services, repair parts, extended warranties, whole good attachments, and any other management approved products.

Maintain basic technical knowledge of RDO Equipment Co. products and services and provide technical assistance where applicable.

Use Company provided systems/tools (i.e. S2) to fully document, track, record, follow-up and capture all related sales activity in a timely and accurate manner.

Represent the company for the sale of Product Support to customers in a defined sales area.

Maintain product knowledge; understand features and benefits of all products and services potentially saleable by the company.

Be aware of competitive activity and competitive products, as well as business and industry trends.

Maintain, as directed by the manager, current and complete sales management information for all customers in the assigned territory.

Test/operate machinery at customer work site.

Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.

Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co.

Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.

Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.

Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.

Perform all other duties as assigned by management in a professional and efficient manner.

Job Requirements:

1-3 years' experience in an industry-related role with involvement in activities such as sales, service, training, or other related work.

Strong computer skills

Strong communication skillsExcellent customer service skills

Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Similar Jobs

Entry Level Customer Success Specialist

Reynolds & Reynolds • Fort Worth, TX • 3h ago

Management & Administrative

Position Description As a Customer Success Specialist you will be responsible for providing high level customer support to approximately 30-50 automotive dealerships in a defined area. Functioning as a consultant, you wi...

3h ago

Go to Apply

Manager, Information Technology

The University Of Texas At Dallas • Dallas, TX • 3h ago

Management & Administrative

Posting Number: S06880P Job Description: Are you interested in utilizing your knowledge and expertise to help students achieve their educational goals? Are you looking for a rewarding opportunity in higher education that...

3h ago

Go to Apply

Customer Service Representative

Robert Half • Fort Worth, TX • 3h ago

Management & Administrative

Description We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Fort Worth, Texas. In this role, you will play a vital part in ensuring smooth communication with custome...

3h ago

Go to Apply

OAG (Internal) - Child Support | Child Support Officer IV | 26-0155 | OAG Employees Only | Revised 2/3/26

ATTORNEY GENERAL OF TEXAS • Fort Worth, TX • 3h ago

Management & Administrative

Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00056254 You may apply to the job directly through the...

3h ago

Go to Apply

Korean Bilingual Executive Administrative Assistant

JND, Inc • Plano, TX • 4h ago

Management & Administrative

Job Title: Korean Bilingual Executive Admin Assistant Job Type: Regular Fulltime, Hourly Korean Bilingual MUST Bachelor degree with at least 5 years of EA experience supporting VP level executives and staff Location 6625...

4h ago

Go to Apply

MavTemp Administrative Assistant - Temp Pool

UNIVERSITY OF TEXAS AT ARLINGTON • Arlington, TX • 4h ago

Management & Administrative

ABOUT MAVTEMPAre you new to the DFW area? Have you recently become unemployed? Are you looking for a change? Have you considered temporary employment?Working for MavTemp provides the opportunity to gain campus experience...

4h ago

Go to Apply

Administrative Assistant, Technical Operations

American Airlines • Fort Worth, TX • 4h ago

Management & Administrative

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As y...

4h ago

Go to Apply

Sr Administrative Assistant

FREEMAN • Dallas, TX • 4h ago

Management & Administrative

About Us Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry' largest network of experts, Freeman's insights shape exhibitions, exhibits, and ev...

4h ago

Go to Apply

Loss Prevention Officer | Overnight - On Call

Omni Hotels • Dallas, TX • 4h ago

Management & Administrative

Location Dallas Hotel The Omni Dallas Hotel, in the center of the revitalized downtown Dallas, is connected via sky bridge to the Dallas Convention Center and close to restaurants, shops, entertainment and more! The Omni...

4h ago

Go to Apply

MANAGER SUPPLY CHAIN SYSTEMS

Dal-Tile Corporation • Dallas, TX • 4h ago

Management & Administrative

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us th...

4h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.