Specialist, Marketing Operations

Travel + Leisure Co. • Orlando, FL • 7h ago

We Put the World on Vacation

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

This multifaceted position will work across a variety of departments to manage tasks that support business growth and maintenance of existing programs. This role will serve as support specialist assisting the Manager and Director of Marketing Ops and working with Legal, CRM, IT, Training, Field Sales and Marketing, Corporate Marketing, Brand, Finance and Accounting to facilitate all steps in onboarding new vendor business including premiums, tour generation, mini-vacation sales and call transfer partnerships. This role is also responsible for maintaining, updating and optimizing all marketing materials that support the Inbound, Outbound, Face to Face and Vendor sales and service operations.

How You'll Shine:

Responsibilities include, but are not limited to:

Offer management including offer creation, legal submissions and all internal processes to provide marketing scripts, fulfillment letters and offers to the sales teams. (30% time)

Manage the intake process for new vendors that need to complete the Vendor Assessment Process, liaise with cross functional teams to navigate vendor from intake to approval. (30% time)

Manage the intake process for Journey Offers system enhancements, coordinate various teams to capture requirements for IT to build the stories and prioritize the work. (15% time)

Coordinate with the CRM to facilitate the build of all offers in Journey to support Corporate Marketing, vendor programs and the marketing website. (15% time)

Provide support to leadership team as needed to work on research projects to further drive business development. (10% time)

Travel Requirements

No travel required

What You'll Bring:

Education

Four year college degree

Knowledge and Skills

Exceptional communication and presentation skills, both written and verbal, in order to express technical and nontechnical concepts clearly and concisely

Technical skills required to create proposals and find solutions to meet client requirements, such as using software programs and machines

Excellent organizational skills to meet goals and set priorities

Ability to work with cross-functional teams

Ability to analyze data to make decisions

Strong time management skills, self-disciplined

Positive attitude, motivated, well spoken

Ability to adapt to changing business needs

Company/Industry experience/knowledge a plus, including proficient knowledge of products, operations and company positioning including strategic business drivers and frameworks.

Technical Skills

Computer skills including very proficient in Microsoft Office Suite with strength in Excel, Word and PowerPoint.

Salesforce knowledge - the Journey Offers Platform resides in Salesforce.

Job Experience

Minimum of 2 years managing partnerships or business operations experience.

Hospitality networking industry background preferred.

Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)

Wish day paid time to volunteer at an approved organization of your choice

401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)

Legal and identify theft plan

Voluntary income protection benefits

Wellness program (subject to provider availability)

Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com , including the title and location of the position for which you are applying.

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