Agency Learning and Development Specialist - Human Resource Analyst 3
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Agency Learning and Development Specialist - Human Resource Analyst 3
Salary
$67,736.00 - $102,905.00 Annually
Location
Dauphin County, PA
Job Type
Civil Service Permanent Full-Time
Job Number
CSSC-2026-42636-05013
Department
Executive Offices
Division
EX OA TMO BTPD Agcy Lrng Div
Opening Date
02/17/2026
Closing Date
3/3/2026 11:59 PM Eastern
Job Code
05013
Position Number
00215433
Union
Non-Union
Bargaining Unit
A3
Pay Group
ST08
Bureau / Division Code
00813018
Bureau / Division
Agency Learning Division
Worksite Address
625 Forster Street
City
Harrisburg, Pennsylvania
Zip Code
17120
Contact Name
Shelva Holmes
Contact Email
shholmes@pa.gov
Description
Benefits
Questions
THE POSITION
Are you driven to help employees grow, thrive, and deliver outstanding results? If so, join the Bureau of Talent Planning and Development as an Agency Learning and Development Specialist. This position allows you to develop and deliver key topics to strengthen individual and organizational performance. If you are interested in developing talent and shaping the future workforce, the Agency Learning Division is the perfect place for you!
DESCRIPTION OF WORK
In this position, you will serve as an essential part of a team focused on growing essential skills and competencies across the commonwealth. You will be undertaking the research, design, development, and delivery of developmental skills to support the progressively challenging initiatives for the Health and Human Services agency populations in collaboration with the Bureau of Talent Planning and Development (BTPD), agency key stakeholders, subject matter experts, and agency HR Managers. All curricula developed will target various essential skills for all agency learners at varying stages of their development from those at the beginning of their journey to those that are highly seasoned. You will have the opportunity to work collaboratively within the team and across the division to design, develop, and facilitate targeted learning opportunities that are built upon strong foundations of adult learning principles and instructional design principles. All products and services are conceived and designed with inclusivity and equity to ensure broad representation in all positions. Team members also conduct ongoing research to both identify the learning needs of the agency employees and the most effective ways to address those needs. Additionally, you will provide both in-person and live virtual sessions as well as extensive wraparound learning opportunities that nurture a continuous learning environment.
Our ideal candidate will have a strong hands-on understanding of learning principles and best practices, know how to effectively develop and engage learners, and excel at building collaborative partnerships to achieve shared goals.
Interested in learning more? Additional details regarding this position can be found in the position description. (https://careers.employment.pa.gov/pd/PD_NEOGOV.asp?p=00215433)
Work Schedule and Additional Information:
Full-time employment
Travel to field locations is required. Parking included.
Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch. Alternate work schedule (AWS) may be available after successfully completion of a probationary period
Telework: You may have the opportunity to work from home (telework) part-time, up to 3 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
One year as a Human Resource Analyst 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration);or
Three years of analytical experience that includes two years of professional human resource experience, and a bachelor's degree;or
An equivalent combination of experience and training.
Other Requirements:
This particular position also requires one or more years of full-time professional experience facilitating instructor-led employee trainings.
This particular position also requires one or more years of full-time professional experience in instructional design and development from conception to completion.
You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.
You must be able to perform essential job functions.
How to Apply:
Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/testoncefor this posting.
Your results will be provided via email.
Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !
See the total value of your benefits package by exploring ourbenefits calculator.
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.
*Eligibility rules apply.
01
Selective Certification- Do you possess one or more years of full-time professional experience facilitating instructor-led employee trainings?
Yes
No
02
If you indicated YES to the question above, please describe the details of the experience you possess. Please be sure to address the items listed below in your response. The claimed experience must also be provided within the experience section of your application. If you indicated NO to the question above, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
The specific duties you performed related to your experience with facilitating instructor-led employee trainings
Your level of responsibility
03
Selective Certification- Do you possess one or more years of full-time professional experience in instructional design and development from conception to completion?
Yes
No
04
If you indicated YES to the question above, please describe the details of the experience you possess. Please be sure to address the items listed below in your response. The claimed experience must also be provided within the experience section of your application. If you indicated NO to the question above, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
The specific duties you performed related to your experience with instructional design and development from conception to completion
Your level of responsibility
05
Have you been employed by the Commonwealth of Pennsylvania as a Human Resource Analyst 2 for one or more years full-time?
Yes
No
06
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
07
How much full-time analytical experience do you possess?
3 years or more
2 but less than 3 years
1 but less than 2 years
Less than 1 year
None
08
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
09
How much full-time professional analytical experience do you possess in human resources?
2 years or more
1 year but less than 2 years
Less than 1 year
None
10
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
11
How many semester credits of college coursework have you completed? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
30 credits or more
Less than 30 credits
None
12
How many semester credits of graduate level coursework have you completed in human resources; public, business, or hospital administration; labor or industrial relations; industrial engineering; management; any field of psychology (industrial/organizational, assessment, educational, applied, etc.); any field of law (employment, criminal, corporate, etc.); educational or vocational counseling; or other fields closely related to human resources? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
30 credits or more
Less than 30 credits
None
13
CS-INSTRUCTIONS You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .
Yes
14
WORK BEHAVIOR 1 - LEARNING DELIVERY
Facilitates trainings, workshops, and developmental program sessions using instructor-led in-person and virtual delivery methods.
Levels of Performance
Select the Level of Performance that best describes your claim.
A. I have experience facilitating trainings, workshops, or developmental programs using both instructor-led in-person AND virtual delivery methods.
B. I have experience facilitating trainings, workshops, or developmental programs using instructor-led in-person OR virtual delivery methods.
C. I have successfully completed college-level coursework related to education, public speaking, or training delivery.
D. I have NO experience or coursework related to this work behavior.
15
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience.
Your experience facilitating trainings, workshops, or developmental programs - specify whether they were led in-person or virtually.
16
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, @type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
17
WORK BEHAVIOR 2 - COURSE DEVELOPMENT
Develops the content and training materials for soft-skill and developmental courses by researching, aligning learning with need, and applying appropriate learning theories.
Levels of Performance
Select the Level of Performance that best describes your claim.
A. I have experience designing and developing the content and training materials for soft-skill AND developmental courses.
B. I have experience developing the content and training materials for developmental courses.
C. I have experience developing the content and training materials for soft-skill training courses.
D. I have successfully completed college-level coursework related to instructional design and development or adult learning.
E. I have NO experience or coursework related to this work behavior.
18
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience.
Your experience developing the content and training materials for developmental courses.
Your experience developing the content and training materials for soft-skill training courses.
19
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, @type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
20
WORK BEHAVIOR 3 - LEADERSHIP PROGRAM DESIGN
Designs all aspects of a leadership program including, but not limited to, conceptualization, curricula and related instructional materials to be included, length of program, delivery methods, and evaluation tools.
Levels of Performance
Select the Level of Performance that best describes your claim.
A. I have experience designing all aspects of a leadership development program.
B. I have experience designing curricula for an already designed leadership development program.
C. I have experience designing curricula for programs other than leadership development.
D. I have successfully completed college-level coursework related to leadership development, organizational leadership, or leadership studies.
E. I have NO experience or coursework related to this work behavior.
21
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience.
Your experience designing all aspects of a leadership program.
Your experience designing curricula - specify what @type of program it was for.
22
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, @type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
Required Question
Employer
Commonwealth of Pennsylvania
Address
613 North Street
Harrisburg, Pennsylvania, 17120
Website
http://www.employment.pa.gov
