Director of Sales and Marketing

Hyatt • Morristown, NJ • 3h ago

Description:

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Join our amazing team at Hyatt Regency Morristown which is situated in the heart of downtown Morristown's historical district near George Washington's Headquarters, The Morris Museum, and Fosterfields Living Historical Farm. Our newly renovated hotel features 256 guestrooms including 50 spacious studio suites. With more than 31,000 square feet of revitalized meeting and banquet space, the hotel provides premier meeting experience in the Tri-State area.

What are additional benefits working at Hyatt Regency Morristown

Complimentary hotel nights and discounts at Hyatt properties around the world

Tuition Reimbursement, 401K with company match, Employee Stock Purchasing Plan

Free parking/ free meals

Paid Family Bonding Time & Adoption Assistance

Paid Vacation, Sick days, New Child Leave, Holidays

This position is bonus eligible

The Director of Sales & Marketing is a senior leadership role responsible for driving total hotel revenue through strategic sales, marketing, and revenue initiatives. This position serves as a key liaison between hotel leadership, Hyatt corporate partners, and ownership, providing strategic insight, transparent reporting, and commercial leadership to support asset performance and long-term value. This role leads the Sales, Events, and Marketing teams while partnering closely with the General Manager and Revenue Management to position Hyatt Regency Morristown as the market leader for corporate, group, social, and catering business.

The role requires a balanced understanding of local, regional, and key international feeder markets and leveraging their extensive network. They work with the GM and Corporate Teams to strategically plan and set overall business goals and create opportunities to keep the hotel and F&B venues current.

The DOSM has responsibility of the Sales and Marketing Budget/P&L, revenue forecasting, advertising, marketing, developing and writing business plans, and ownership meetings. The DOS is responsible for the supervision of sales managers, trainees, interns, and administrative staff. Additional responsibilities include the recruitment and hiring of sales staff, training, managing and coaching sales managers in their selling process in order to meet company goals and maximize hotel revenues.

The salary for this position is between $130,000 - $150,000 annually.

Key Responsibilities

Sales & Revenue Strategy

Develop and execute comprehensive sales and marketing strategies to maximize transient, group, catering, and banquet revenue

Drive market share growth across corporate, association, SMERF, and social segments

Partner with Revenue Management to align pricing, forecasting, and demand strategies

Lead weekly and monthly revenue, sales, and forecasting meetings

Leadership & Team Development

Lead, mentor, and inspire the Sales, Events, and Marketing teams to achieve and exceed revenue goals

Set clear performance expectations, conduct regular coaching, and support career development

Foster a culture of accountability, collaboration, and Hyatt brand values

Marketing & Brand Positioning

Oversee marketing initiatives including digital strategy, social media, advertising, public relations, and local partnerships

Ensure brand standards are consistently upheld across all sales and marketing channels

Leverage Hyatt systems and platforms to optimize visibility and conversion

Client & Community Engagement

Build and maintain strong relationships with key corporate, group, and community partners

Actively engage in local business, tourism, and community organizations to drive awareness and demand

Participate in major sales calls, site inspections, and contract negotiations

Financial & Operational Excellence

Develop and manage the Sales & Marketing budget, ensuring ROI-focused spending

Analyze performance metrics, market trends, and competitive data to inform strategy

Collaborate cross-functionally with Operations, Finance, and Catering to ensure seamless execution

Qualifications:

Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field

Minimum of 5-7 years of progressive hotel sales leadership experience in a full-service or convention hotel environment

Demonstrated experience working directly with hotel ownership and asset managers, including presenting performance results, forecasts, and strategic initiatives

Proven success driving group, catering, and transient revenue across multiple market segments

Strong leadership experience with a focus on mentoring, coaching, and developing high-performing sales and events teams

Excellent analytical, communication, and negotiation skills

Prior Director of Sales & Marketing experience preferred

full-service hotel experience preferred

Experience in a suburban corporate, association, and social events market

Experience supporting succession planning and talent development initiatives

Primary Location: US-NJ-Morristown

Organization: Hyatt Regency Morristown at Headquarters Plaza

Pay Basis: Yearly

Job Level: Full-time

Job: Sales

Req ID: MOR001594

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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