GSOC- Unarmed Security Officer

Metro One Loss Prevention Services Group • San Mateo, CA • 1h ago

Job Description

M1 Global is seeking an SOC Supervisor to lead and oversee our Security Operations Center (SOC) team, ensuring security remains a cornerstone of operational. This role involves leads a team of SOC Analysts, optimizing real-time monitoring and response processes, and driving strategic improvements to physical security operations.

Key Responsibilities

Operational Oversight & Resource Management: Involves maintaining daily schedules to ensure consistent post coverage and staffing.

The service is responsible for delivering timely and accurate incident reporting and collecting key operational metrics for performance analysts.

Support & Quality Assurance: Provides crucial information from centralized security systems to support field operations.

The service delivers investigative support for security incidents and internal audits and ensures continuous quality assurance across all services.

Monitoring Analysis & Communication: Functions as the primary point of contact for the continuous monitoring of all physical security systems (access control, alarm, CCTV) and provide timely communications and actionable intelligence derived from this oversight.

Supervise and mentor a team of SOC Analysts, including scheduling shifts, performance evaluations, and professional development

Lead crisis communication and response efforts, including directing team actions during incidents and supporting business continuity planning

Review and compile documentation for reports, audits, investigations, and compliance purposes

Monitor team performance metrics, identify training needs, and facilitate drills, tabletop exercises, and ongoing education

Required Qualifications

Bachelor's degree in security management, criminal justice, information technology, or a related field (or equivalent experience preferred)

2+ years of experience in a supervisory role within a SOC, command center, or physical security operations

In-depth knowledge of video surveillance, access control, intrusion detection, and alarm systems

Proven leadership skills with experience in team management, conflict resolution, and performance coaching

Exceptional situational awareness, decision-making, stress management, and strategic thinking abilities

Ability to work flexible hours, including oversight of rotating shifts, nights, weekends, and holidays

Pay & Benefits

Competitive salary commensurate with experience

Comprehensive medical, dental, and vision insurance

Generous paid time off and holidays

401(k) with company match

Ongoing training, leadership development, and career advancement opportunities

We are Equal Opportunity Employer

Requirements

GSOC - Core Requirements - High School Diploma or GED required (college coursework in Criminal Justice, Emergency Management, or related field preferred) - Prior GSOC, SOC, command center, or security operations experience preferred - Ability to work in a operations environment, including nights, weekends, and holidays - Strong situational awareness and decision-making skills under pressure - Excellent written and verbal communication skills - Professional demeanor with strong customer service skills - Reliable attendance and punctuality

Technical & Systems Requirements- Experience monitoring CCTV, alarms, and access control systems- Proficiency with incident management and reporting systems- Basic to intermediate Microsoft Office skills (Word, Excel, Outlook)- Ability to learn new security platforms and technology quickly- Accurate data entry and report writing skills

Similar Jobs

Vice President, Sales Executive - Consumer Industry

Deloitte • San Francisco, CA • 2h ago

Management & Administrative

Are you a Sales Executive (SE) that has an entrepreneurial spirit, relevant industry experience, and demonstrated selling attributes/techniques? If so, Deloitte Consulting LLP is looking for a top-performing client relat...

2h ago

Go to Apply

AIML - Account & Program Manager, Safety Data Operations

Apple • Cupertino, CA • 2h ago

Management & Administrative

Weekly Hours: 40 Role Number: 200595989-0836 Summary Behind every groundbreaking AI innovation at Apple is a foundation of high-quality annotated data. We're looking for an Annotations Program Manager to play a critical...

2h ago

Go to Apply

Account Manager, Large Customer Sales

Google • San Francisco, CA • 2h ago

Management & Administrative

Account Manager, Large Customer Sales corporatefare_ Google place San Francisco, CA, USA Early Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and proce...

2h ago

Go to Apply

Senior Account Manager, TechB2B, Large Customer Sales

Google • San Francisco, CA • 2h ago

Management & Administrative

Senior Account Manager, TechB2B, Large Customer Sales corporatefare_ Google place San Francisco, CA, USA Mid Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and app...

2h ago

Go to Apply

Product Design Engineering Program Manager

Apple • Cupertino, CA • 3h ago

Management & Administrative

Weekly Hours: 40 Role Number: 200632584-0836 Summary The Product Design Engineering Program Manager plays a pivotal role in bringing Apple's next-generation hardware to life. You will lead the technical execution of comp...

3h ago

Go to Apply

(USA) Principal, Product Manager

Walmart • Sunnyvale, CA • 3h ago

Management & Administrative

Position Summary... As a Principal Product Manager for the eCommerce team, you will serve as a high-level strategic product leader, operating at the intersection of business, technology, and customer experience. This is,...

3h ago

Go to Apply

R&D Manager, Electrical Switchgear Innovation

Siemens • Oakland, CA • 3h ago

Management & Administrative

Job Family: Electrification & Automation Req ID: 495809 Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital wo...

3h ago

Go to Apply

R&D Manager, Electrical Switchgear Innovation

Siemens • San Francisco, CA • 3h ago

Management & Administrative

3h ago

Go to Apply

R&D Manager, Electrical Switchgear Innovation

Siemens • San Leandro, CA • 3h ago

Management & Administrative

3h ago

Go to Apply

Sales and Service Associate

24 Hour Fitness, INC. • San Leandro, CA • 19h ago

Management & Administrative

FULL-TIME Part-time LOCATION 304 Bay Fair Mall San Leandro CA 94578 Who we are At 24 Hour Fitness, we are dedicated to our mission of creating a healthier, happier world. We are passionate about providing a fitness commu...

19h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.