Head of Quality Assurance, Operations

DCI Donor Services • Albuquerque, NM • 1d ago

Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.

DCI Donor Services operates three organ procurement/tissue recovery organizations: We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.

Our performance is measured by the way we serve donor families and recipients. We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.

Responsible for obtaining autopsy results for tissue donors and providing to the Quality Assurance Team for dissemination to processors.
Responsible for working with Exam Works to provide timely organ/donor reimbursement to hospitals. Monitors status of required UNET Data Reporting – Deceased Donor Record (DDR), Donor Disposition, PTRs, etc.
Schedules and provides monthly agenda for Quality Department meeting and completes minutes.
Responsible for maintaining logs for offsite storage of records and for communication with off-site storage facility personnel such as: requesting, returning, and adding new items (labeled boxes) to be stored off-site.
Recognizes and reports trends and opportunities for process improvement related to donor records and OPO statistics to quality management.
Maintains open verbal and written communication with DCIDS and location Quality Department teams and all other applicable DCIDS departments as it relates to job functions and tasks.
Acts as a role model for DCIDS and the DCIDS Quality Departments by supporting, reinforcing, and exhibiting behaviors consistent with the DCIDS core values; Bachelor’s degree in related healthcare preferred. ~1 year prior medical records or medical related job experience ~ Working knowledge of computers and basic data entry skills required.

Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage ~Company provided term life, AD&D, and long-term disability insurance ~ Supplemental insurance benefits such as accident coverage and short-term disability ~ Discounts on home/auto/renter/pet insurance ~ Cell phone discounts through Verizon

New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.

You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.

DCIDS is an EOE/AA employer – M/F/Vet/Disability.

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