Security Site Supervisor

Allied Universal • Glens Falls, NY • 18h ago

Company Overview:

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal® is hiring a Security Site Supervisor. The Security Site Supervisor will supervise and coordinate the delivery of quality services to an assigned customer. The Security Site Supervisor will act as a liaison between customers, Security Account Managers and security officers. They will supervise site staff and provide coaching, recognition and discipline within approved empowerment range.

Monday - Friday

7am - 3pm

$19.19 / houry

Must have a valid driver's license

RESPONSIBILITIES:

Manage daily site operations; coordinate and/or conduct site-specific on-the-job training, client-specific training, and annual refresher training for security personnel, as well as meet Allied Universal's corporate training standards

Outline task and responsibilities for all security officer and lead/supervisory roles

Ensure that all Post Orders and Operating Procedures are followed and updated as required

Ensure compliance with First/CPR/AED training requirements

Conduct Root Cause Analysis as needed and coordinate with client on-site investigations

Perform access control and visitor management audits on a daily basis

Create and update Access Control Clearances as needed

Complete daily site audits and compile monthly site reports in SharePoint

Plan, schedule, coordinate, and present basic and site-specific training based on monthly/quarterly training calendar or as requested by National Training Manager

Provide information briefings and training sessions in response to Client or Security Account Manager requests

Maintain technical proficiency in assigned area by reviewing policies and procedures for all client locations

Work with all levels in the organization to identify, analyze and solve problems and create opportunities for continuous improvement

Maintain confidentiality of all information and data

Review all 40 Hour on-the-job and skills testing results for all new hires to ensure proper training has been conducted

Ensure compliance with all Job Safety Analysis and Safety Orientation requirements for all client locations

Conduct daily patrol tour reviews

Conduct quarterly door checks and badge audits

Communicate staffing needs to Security Account Manager; assist recruiters in identifying, interviewing, and hiring quality candidates

Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, MSO training, annual formal performance evaluations, recognition, etc.)

Assure that employee grievances are heard and resolved (with help from appropriate support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc.)

Utilize WinTeam for scheduling, and to produce reports (such as Scheduling Activity Report) that require interpretation and action for effective business management

QUALIFICATIONS (MUST HAVE):

High school diploma or equivalent

Must be able to pass any State-required training or other qualifications for licensing

Must be able to pass a state licensing test if driving a company-owned or client-provided vehicle

Must possess, or be able to obtain within 60 days of hire. Cardiopulmonary Resuscitation (CPOR) certification (training will be provided)

Must possess one or more of the following:

Associate's degree or higher in Criminal Justice

Military service, corrections, or law enforcement experience

Minimum of two years verifiable and successful supervisory experience in security-related industry

Proficient in computers and productivity software

Ability to monitor surveillance and alarm response

Exceptional customer service skills

Excellent oral and written communication skills

Capacity to multi-task, to work under pressure, and to think through a problem before making a decision

Ability to efficiently handle crisis situations at the client site

Able to utilize scheduling and billing software to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management

PREFERRED QUALIFICATIONS (NICE TO HAVE):

Customer Service Experience in a multitasking work environment

Data center experience

BENEFITS:

Medical, dental, vision, basic life, AD&D, and disability insurance

Enrollment in our company's 401(k)plan, subject to eligibility requirements

Seven holidays annually paid at time and a half, if worked

40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Job ID: 2026-1534225

Location: United States-New York-Glens Falls

Job Category: Security Supervisor

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