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Health Department - Medical Assistant

Berrien County • Saint Joseph, MI • 2d ago

Medical Assistant

$40,213 - $46,550/ Year

Health, Dental, and Vision Insurance

Life Insurance

Paid Time Off

Pension Plan

Duties:

Provides administrative, front desk, and clinical support to ensure efficient patient care and operations.

Greets clients, answers phones, schedules appointments across multiple clinical areas using electronic medical records and delivers high-quality customer service.

Conducts client intake and checkout, including verifying insurance eligibility, reviewing outstanding balances, preparing visit estimates, pre-registering clients, requesting payment, and entering payments into the electronic financial system.

Maintains accurate client demographics and organizes and secures medical records in compliance with HIPAA standards.

Prepares and maintains exam rooms, escorts patients, records medical histories, measures and documents vital signs, and assists the Nurse Practitioner during clinical visits and evaluations.

Performs point-of-care testing, blood draws, and injections as directed.

Ensures a safe and sanitary clinical environment by disinfecting rooms, stocking medical supplies, properly disposing of contaminated materials, maintaining required logs and safety checks, and reporting equipment issues.

Refers patients to appropriate internal and community resources as needed and maintains professional competency through continuing education and training.

This description is intended to illustrate the general nature and level of work being performed by persons assigned to this job. It may not be a comprehensive list of all duties and responsibilities required by a person so classified.

Education and Experience:

Associate Degree in healthcare related field and one year of experience in a healthcare setting; OR

High school diploma or equivalent and three years of experience in a healthcare setting.

Special Requirements:

Certification from an accredited medical office assisting or similar program.

Must possess and maintain a valid vehicle operator's license and access to a reliable vehicle throughout the course of employment.

Duties will require the ability to sit, walk, reach with hands and arms and occasionally lift 25 -- 50 pounds.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

In times of a public health emergency, may be required to report for specialized assigned duties inside or outside of Berrien County.

Required Knowledge and Skills:

Knowledge of medical billing processes and clinical fundamentals, including anatomy and physiology, infectious disease, STD/HIV, and family planning.

Strong organizational and multitasking skills with the ability to prioritize work, remain flexible, and transition efficiently between tasks.

Effective verbal and written communication skills, including proper grammar, spelling, legible handwriting, and professional telephone etiquette using a multi-line phone system.

Ability to read, understand, and follow written and verbal instructions.

Strong problem-solving and decision-making skills, with the ability to apply new information to current and future situations.

Accurate recordkeeping skills and proficiency in Microsoft Office and Electronic Health Record (EHR) documentation.

Experience working with diverse populations and familiarity with community services in Berrien County. Ability to work collaboratively as part of a team.

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