Call Center Collector

U.S. Bank • Cincinnati, OH • 17h ago

Spokane, Washington residents: If a street address is not available, enter N/A when completing a job application.

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

Collects payment on assigned delinquent accounts by reviewing documentation, contacting customers/clients by telephone and/or written correspondence and arranging repayment schedules in order to minimize loss to the organization.

Basic Qualifications

High school diploma or equivalent

Two to three years of experience in collections and/or customer service activities

Preferred Skills/Experience

Good knowledge of loan collection policies and procedures, fair debt collection practices, and related laws

Strong customer service/relations skills

Ability to identify and resolve exceptions and to organize and interpret information

Good verbal and written communication skills

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here (https://careers.usbank.com/global/en/benefits/us) .

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $22.50

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

Similar Jobs

Key Account Manager

Bimbo Bakeries USA INC • Cincinnati, OH • 6h ago

Management & Administrative

Have you ever enjoyed Arnold, Brownberry or Oroweat bread? A Thomas' English muffin or bagel? Or perhaps snacked on a Sara Lee, Entenmann's or Marinela cake or donut? If the answer is yes, then you know Bimbo Bakeries US...

6h ago

Go to Apply

Robotics, Automation, and Digital Product Engineer Supply Chain Consultant

Deloitte • Cincinnati, OH • 6h ago

Management & Administrative

Robotics, Automation, and Digital Product Engineer Supply Chain Consultant We are a team of strategic advisors, architects, and implementers who drive business transformations. Our diverse talent energizes clients' busin...

6h ago

Go to Apply

Product Sales Manager (Job Code: 1003)

Advantech Corporation • Cincinnati, OH • 10h ago

Management & Administrative

Responsible for driving product sales within a matrix organization of direct and indirect sales, marketing, application engineering, customization engineering, technical support, product development, supply chain, servic...

10h ago

Go to Apply

Physical AI Senior Manager

Deloitte • Cincinnati, OH • 15h ago

Management & Administrative

Physical AI Senior Manager - Manufacturing & Supply Chain We are a team of strategic advisors, architects, and implementers who drive business transformations. Our diverse talent energizes clients' business functions...

15h ago

Go to Apply

Senior Supervisor, Operations Management

L3Harris • Cincinnati, OH • 15h ago

Management & Administrative

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growt...

15h ago

Go to Apply

Production Operations Management Intern - Summer 2026

Schwan's Company • Florence, KY • 15h ago

Management & Administrative

PRODUCTION OPERATIONS MANAGEMENT INTERN - SUMMER 2026 Florence, KY Schwan's Company, a U.S. affiliate of the global lifestyle company CJ CheilJedang Corporation, is a leading U.S. manufacturer and marketer of quality foo...

15h ago

Go to Apply

Sr. Science and Grants Operations Manager

American Heart Association • Cincinnati, OH • 16h ago

Management & Administrative

Overview Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today's biggest health challenges and accelerate this progress, we need passionate...

16h ago

Go to Apply

Talent Acquisition Manager

First Financial Bank • Cincinnati, OH • 17h ago

Management & Administrative

We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to appl...

17h ago

Go to Apply

2026 Customer Development Internship

Colgate-Palmolive • Cincinnati, OH • 22h ago

Management & Administrative

No Relocation Assistance Offered Job Number #168989 - Opportunities in Rogers, AR, Schaumberg,IL, Minneapolis, MN and Cincinnati, Ohio Who We Are Colgate-Palmolive Company is a global consumer products company operating...

22h ago

Go to Apply

National Sales Manager

Trans Ash, Inc • Cincinnati, OH • 23h ago

Management & Administrative

Founded in 1960, Trans Ash is a rapidly growing civil land construction and environmental company. We are always expanding and we are seeking to add a National Sales Manager to our team. This position will be based out o...

23h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.