Director of Manufacturing

Neotech • Westborough, MA • 4h ago

Summary:

The Director of Manufacturing is responsible for leading and optimizing manufacturing operations within a high-mix, high-reliability Electronics Manufacturing Services (EMS) environment. This role drives operational excellence, customer satisfaction, and continuous improvement through strong servant leadership, hands-on engagement, and deployment of Lean manufacturing principles. The Director ensures safe, efficient, and scalable production while building trust, developing talent, and aligning manufacturing performance with business objectives.

Essential Duties and Responsibilities:

Manufacturing & Operations Leadership

Lead end-to-end manufacturing operations in a contract manufacturing (EMS) environment, with a strong emphasis on SMT (Surface Mount Technology) processes. Ensure consistent delivery of safety, quality, cost, delivery, and productivity objectives.

Maintain a hands-on leadership presence on the production floor to support teams and remove operational barriers.

Operational Excellence & Lean Deployment

Champion operational excellence through the deployment of Lean manufacturing tools and methodologies (e.g., standard work, value stream mapping, 5S, Kaizen, problem-solving).

Serve as a mentor and coach to leadership teams, driving a culture of continuous improvement and accountability.

Establish and monitor KPIs, using data to drive root-cause analysis and sustainable improvements.

Leadership & Culture

Lead with a servant-leadership mindset, fostering trust, engagement, and collaboration across all levels of the organization.

Develop and coach manufacturing leaders and teams to build strong succession pipelines and organizational capability.

Promote a culture of respect, ownership, and transparent communication.

Customer Focus (Internal & External)

Act as a key interface for internal stakeholders and external customers to ensure alignment on expectations, priorities, and execution.

Drive customer satisfaction through reliable execution, responsiveness, and continuous improvement in quality and delivery performance.

Support customer audits, business reviews, and operational readiness for new programs and transitions.

Continuous Improvement & Change Management

Lead transformation initiatives to improve scalability, efficiency, and flexibility in a high-mix manufacturing environment.

Drive cross-functional collaboration with Engineering, Quality, Supply Chain, and Program Management to optimize manufacturing outcomes.

Qualifications

Experience/Education:

Bachelor's degree in engineering, Operations, or a related field (Master's degree preferred)

10+ years of progressive manufacturing leadership experience within Electronics Manufacturing Services (EMS) or contract manufacturing

Strong hands-on experience with SMT / Surface Mount manufacturing operations

Proven track record in Operational Excellence and Lean deployment, including mentoring and coaching leaders

Demonstrated servant-leadership style with the ability to build trust and influence across functions

Customer-focused mindset with experience supporting both internal and external customers

Strong problem-solving, communication, and change-management skills

Basic Qualifications:

Must have proof of U.S. Citizenship to be considered

Benefits Offered: Comprehensive benefit package including medical, dental and vision coverage; company-paid basic life/AD&D insurance, short-term and long-term disability insurance; voluntary supplemental insurances, flexible spending accounts and employee assistance program (EAP). Sick Leave, Vacation Time, and company-paid Holidays are also provided as paid time off. NEOTech also provides a 401(k) Retirement Savings Plan option with a company match.

NEOTech is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by applicable federal, state, or local law.

NEOTech has a long-standing commitment to maintaining a safe, quality-oriented and productive work environment. We also want all employees to perform their duties safely and efficiently, in a manner that protects their interests and those of their co-workers. We recognize that alcohol and drug abuse pose a threat to the health and safety of NEOTech employees and to the security of the Company's equipment and facilities. For these reasons, NEOTech is committed to the elimination of drug and alcohol use and abuse in the workplace. Candidates being considered for hire must pass a pre-employment background check and drug test which include screening for illegal drugs and marijuana.

Due to ITAR and / or CUI compliance, this position requires candidates to be a U.S. Citizen.

Neotech

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