Back to Jobs search

Information Technology Specialist 2 - Hourly - 10610

New York State Civil Service • Latham, NY • 8h ago

NY HELP No

Agency Information Technology Services, Office of

Title Information Technology Specialist 2 - Hourly - 10610

Occupational Category I.T. Engineering, Sciences

Salary Grade NS

Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)

Salary Range From $32.06 to $32.06 Hourly

Employment Type Full-Time

Appointment Type Temporary

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address 31 British American Blvd

City Latham

State NY

Zip Code 12110

Duties Description Under the direction of an Information Technology Specialist 3, SG-23, within the Inside Services section of the Chief Technology Office, Workplace Services Bureau, the Information Technology Specialist 2, SG-18Specific duties include, but are not limited to:- Monitor and respond to email as needed- Perform daily monitoring of User Account Management (UAM) Requests and Service Desk Tickets, both new and currently assigned.- Process an average of 10-30 tickets daily.- Attend staff meetings or other meetings as required.- Communicate effectively and professionally with customers, team members and supervisors.- Modify Active Directory accounts - group membership, name changes, phone number and address changes- Modify ny.gov accounts - email updates, name updates, entitlement updates- Provide support for file and application access requests- Work with Microsoft Exchange Administration in an O365 hybrid environment- Email account reprovision/scripting; SharePoint and Visio access; Distribution List and Shared Mailbox management.

Minimum Qualifications Minimum Qualifications: A bachelor's or higher-level degree including or supplemented by 15 semester credit hours in computer science.ORA bachelor's or higher-level degree in any field and one year of experience in information technology.OR60 semester credit hours including or supplemented by 15 semester credit hours in computer science and one year of professional experience in information technology.ORTwo years of professional experience in information technology.

Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.Some positions may require fingerprinting.Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.to permanent non-competitive and the official probationary period will begin.Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:Holiday & Paid Time Off- Thirteen (13) paid holidays annually- Up to Thirteen (13) days of paid vacation leave annually- Up to Five (5) days of paid personal leave annually- Up to Thirteen (13) days of paid sick leave annually for PEF.- Up to three (3) days of professional leave annually to participate in professional developmentHealth Care Benefits- Eligible employees and dependents can pick from a variety of affordable health insurance programs- Family dental and vision benefits at no additional costAdditional Benefits- New York State Employees' Retirement System (ERS) Membership- NYS Deferred Compensation- Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds- Public Service Loan Forgiveness (PSLF)- And many more.The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

Some positions may require additional credentials or a background check to verify your identity.

Name ITS Human Resources

Telephone 518-473-0398

Fax 518-402-4924

Email Address PostingResponses@its.ny.gov

Address

Street Empire State Plaza

Swan Street Building, Core 4, Floor 1

City Albany

State NY

Zip Code 12220

Notes on Applying To apply for this position, please submit a cover letter and resume clearly indicating how you qualify. Ensure that you include the vacancy ID in the subject of your email for prompt routing. Your Social Security number may be required to confirm eligibility.

Similar Jobs

3rd Shift Quality Technician - Generator Test Facility

GE Vernova • Schenectady, NY • 1h ago

IT & Engineering

Job Description Summary We are looking for a Balance Technician to perform high-speed balance on rotors and fields. in this role, you will direct and aid bargaining unit personnel in the preparation of turbine rotors and...

1h ago

Go to Apply

2nd Shift Technician - Generator Test Facility

GE Vernova • Schenectady, NY • 1h ago

IT & Engineering

1h ago

Go to Apply

Software Engineer III

Pearson • Albany, NY • 3h ago

IT & Engineering

This Software Engineer position is responsible for analysis, design, implementation, and unit testing to produce and maintain high-quality software solutions. This is an opportunity to develop a new application supportin...

3h ago

Go to Apply

Software Engineering Intern

EBSCO Information Services • Albany, NY • 3h ago

IT & Engineering

EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end...

3h ago

Go to Apply

Manufacturing Engineering Intern

Atlas Copco Comptec LLC • Voorheesville, NY • 8h ago

IT & Engineering

Your roleAs a Manufacturing Engineering Intern, your mission is to build industry skills, expand your network, and explore your passions in a supportive, dynamic environment. You will report to the Manufacturing Engineer...

8h ago

Go to Apply

Information Technology Specialist (Systems Administration)

Army Tank-Automotive and Armament Command (TACOM) • Watervliet, NY • 8h ago

IT & Engineering

Summary This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Domestic Defense Industrial Base (DIB) & Major Range and Test Facilities Base (MRTFB) in DoD to recruit and appoint qualified candidate...

8h ago

Go to Apply

Information Technology Specialist 2 (NY HELPs) - 10212

New York State Civil Service • Albany, NY • 8h ago

IT & Engineering

NY HELP Yes Agency Information Technology Services, Office of Title Information Technology Specialist 2 (NY HELPs) - 10212 Occupational Category I.T. Engineering, Sciences Salary Grade 18 Bargaining Unit PS&T - Profe...

8h ago

Go to Apply

Information Technology Specialist 2 (NY HELPs) - 10213

New York State Civil Service • Albany, NY • 8h ago

IT & Engineering

NY HELP Yes Agency Information Technology Services, Office of Title Information Technology Specialist 2 (NY HELPs) - 10213 Occupational Category I.T. Engineering, Sciences Salary Grade 18 Bargaining Unit PS&T - Profe...

8h ago

Go to Apply

Core Engineering Intern (Mechanical Design)

Atlas Copco Comptec LLC • Voorheesville, NY • 10h ago

IT & Engineering

Your roleAs a Core Engineering Intern, your mission is to build industry skills, expand your network, and explore your passions in a supportive, dynamic environment. You will report to the Core Design Engineering Team Le...

10h ago

Go to Apply

Electrical Coordinator

Amrize • Ravena, NY • 1d ago

IT & Engineering

Electrical Coordinator Requisition ID: 15769 Location: Ravena, NY, US, 12143 Pay Type: Salary Estimated Wage Range $110,000-$125,000/Annually COMPANY OVERVIEW Amrize is building North America. From bridges and railways t...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.