Coordinator, Tech Trainer

WestRock Company • North Richland Hills, TX • 3h ago

Job Summary: The Technical Trainer assists with training processes locally. The role reports into the site General Manager/ Plant Manager and dotted lines into Operations Learning & Development, to ensure training is completed for Operator/ Craft Job Certification. The role will be a key contact/ trainer for team members and be responsible for teammate assessments regarding machine skills - providing feedback, machine certification responsibility, and conducting assessments related to line of progression movements.

Major Job Responsibilities:

\u2022 Completes daily technical training on the floor to assist with the Certification of team members in their roles

\u2022 Partners with the site leadership team to support New Hire Orientation/ On Boarding Training

\u2022 Owns tracking, evaluating, and measuring training locally using the company\u2019s Dept. Training Standards & Learning System tools

\u2022 Supports site specific technical learning solution creation (SOP\u2019s, Guided Workflows, Technical Learning Aids - to assist with training)

\u2022 Develops, builds, and maintains relationships with trainees & leaders in their role

\u2022 Participates in new teammate hiring process - assesses candidates\u2019 skills (general and/ or machine, involved in interview process to assess industrial experience, and provides perspective on hiring decisions)

\u2022 Conducts training on all shifts

\u2022 Influences others to be safety-minded

\u2022 Team members will be certified through a Train the Trainer process, support managing day-to-day Certification Processes & will be supported by Ops L&D with training tools & general knowledge content

\u2022 Additional duties as assigned

How you will impact WestRock:

\u2022 Improve local team performance through increasing skills and time to certification processes

\u2022 Cost eliminator driving training efficiencies across roles, saving us unnecessary risk, and reducing the time allotted for training - a continuous improvement mindset

What you need to succeed:

Critical Skills/ Capabilities:

\u2022 Growth and Results Oriented: Results oriented person that looks for constant ways to improve

\u2022 Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work

\u2022 Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR\u2019s and leading people or teams (self-awareness)

\u2022 Accountability: Holds self and others responsible for actions and results

\u2022 Influence: Able to partner and build relationships to influence teams to work together, share best practices and develop and drive effective training for operations teams

\u2022 Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriate timeframe; knows when to decide and/ or when to seek additional input, and drive for consensus

\u2022 Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to ensure we can document and teach critical work processes

\u2022 Quality: Actively work to ensure quality is ensured while minimizing waste

Technical Skills:

\u2022 1 - 3 years\u2019 experience conducting/ leading training, including On-The-Job training, or similar, in a manufacturing environment preferred

\u2022 2 - 4 years\u2019 experience in a manufacturing environment preferred

\u2022 Knowledge of Learning Management Systems preferred

\u2022 Microsoft Office Experience Preferred- Word, Excel, Outlook, PowerPoint, Forms

Others Qualification:

\u2022 Facilitation/ Presentation Skills

\u2022 Influencing

\u2022 Partnering

\u2022 Problem Solving/ Continuous Improvement

\u2022 Professionalism

What we offer:

\u2022 Comprehensive training with numerous learning and development opportunities

\u2022 An attractive wage, reflecting skills, competencies, and potential

\u2022 A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of our daily work

Smurfit Westrock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans.

Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of safety, loyalty, integrity, and respect, we use leading science and technology to move fiber-based packaging forward.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

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