Rewards Product Associate

JPMorgan Chase • Wilmington, DE • 1h ago

As a Rewards Product Associate within the Loyalty team, you will collaborate with internal cross-functional teams and external vendors to address operational challenges and promote continuous improvement. You will cultivate professional relationships across a matrixed environment, effectively communicating and presenting to stakeholders and partners.

Job Responsibilities:

Collaborate with internal cross-functional teams and/or external vendors to address operational challenges and drive continuous improvement.

Cultivate professional relationships across a matrixed environment.

Communicate and present effectively to stakeholders and partners.

Demonstrate exceptional interpersonal skills, including relationship building.

Maintain high standards of accuracy, integrity, and confidentiality in handling sensitive information.

Work autonomously, managing competing priorities and making informed decisions.

Ensure activities comply with policies, procedures, and regulatory requirements, monitoring adherence and guiding corrective actions.

Assess operations, processes, and practices to identify risk trends and areas of opportunity.

Evaluate the design and effectiveness of management and business process controls.

Investigate and resolve issues or anomalies, escalating complex cases as appropriate.

Proactively recommend solutions to enhance efficiency, reduce risk, and improve service quality through process improvements and cross-functional initiatives.

Required Qualifications, Capabilities, and Skills:

Exceptional interpersonal skills for collaboration and relationship building.

Excellent written and verbal communication skills for effective reporting and stakeholder engagement.

Ability to work independently and as part of a team in a fast-paced, deadline-driven environment.

Commitment to confidentiality and integrity in handling sensitive information.

Adaptability and willingness to learn new skills and take on new challenges.

Creativity and structured approach to problem-solving.

Proficient knowledge of control, risk management, and issue management concepts.

Strong analytical and problem-solving skills; ability to interpret data, identify trends/anomalies, and articulate complex ideas.

Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and ability to learn new systems quickly.

Familiarity with operational processes, risk management, and regulatory requirements.

Build and apply knowledge of internal policies, procedures, banking/consumer regulations, and accounting principles.

Preferred Qualifications, Capabilities and Skills:

Bachelor's degree (or equivalent) in accounting, finance, economics, business administration, information systems, or risk management.

5+ years of financial services experience in controls, audit, quality assurance, risk management, compliance, operations, data handling, or business analytics.

Knowledge of Card operating systems (C3, LSP, First Assist, Customer Assist) and ability to analyze customer account-level transaction details.

Proficiency in Alteryx and ability to analyze data sets.

Proficiency in LLM Suite (if applicable).

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Similar Jobs

Private Bank - Global Families Group - Client Service Associate

JPMorgan Chase • Newark, DE • 1h ago

Finance, Accounting & Banking

If you are a collaborative team player, solutions-oriented, and committed to delivering premier client service, J.P. Morgan is the place for you! As a Client Service Associate within the Private Bank Global Families Grou...

1h ago

Go to Apply

Asset & Wealth Management- Trust Administrator

JPMorgan Chase • Newark, DE • 1h ago

Management & Administrative

J.P. Morgan Asset & Wealth Management, with client assets of $2.8 trillion, is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in...

1h ago

Go to Apply

Truck Driver

Roehl Transport • Media, PA • 8h ago

Trucking & Construction

In our over the road Flatbed Fleet, you'll haul unique freight mostly east of I-35 (though you may have loads that'll take you through any of the lower 48 states and Canada). As you see the nation, you'll also see many d...

8h ago

Go to Apply

Truck Driver

Roehl Transport • Coatesville, PA • 8h ago

Trucking & Construction

8h ago

Go to Apply

Janitorial Maintenance

Pilot Company • Elkton, MD • 11h ago

Retail & Hospitality

Company Description Pay Rates Starting between: $15.40 - $24.15 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th...

11h ago

Go to Apply

CNC Machinist Level II

CPV MANUFACTURING • Kennett Square, PA • 12h ago

Manufacturing & Warehouse

SIGN ON BONUS! Are you an experienced CNC Machinist looking for a change? Come work for CPV Manufacturing, located in Kennett Square, PA, where we have been a trusted name and brand for over 100 years! Our CNC Machinists...

12h ago

Go to Apply

Senior Manager, Accounting: Close & Consolidations (Hybrid)

Capital One • Wilmington, DE • 13h ago

Finance, Accounting & Banking

Senior Manager, Accounting: Close & Consolidations (Hybrid) We are looking for an experienced people leader that is interested in working at a collaborative fast paced financial services company to lead our Close &am...

13h ago

Go to Apply

Xfinity Retail Sales Consultant

Comcast • Havertown, PA • 14h ago

Retail & Hospitality

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascin...

14h ago

Go to Apply

Xfinity Retail Sales Consultant

Comcast • Woodbury, NJ • 14h ago

Retail & Hospitality

14h ago

Go to Apply

Retail Stocking Associate - Part Time

Burlington • Glenolden, PA • 14h ago

Retail & Hospitality

If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Stocking Associate! Are you looking for a hands-on role in a fast-paced environment? Do you...

14h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.