This job was posted by https://joblink.maine.gov : For more information,
please see: https://joblink.maine.gov/jobs/1304595
Nature of Work: The Community Case Manager (CCM) is responsible for
seeking and maintaining services for all individuals assigned to their
caseload. All services will be directly linked to a person-driven needs
model. The CCM is required to facilitate effective relationships with
all individuals receiving services, promoting empowerment, community
inclusion, and health and safety. The CCM will develop positive
relationships with provider agencies and guardians while assisting all
parties in identifying support strategies that can guide the individuals
receiving services to reach their goals. The CCM will be responsible for
developing and ensuring adherence to the Person-Centered Plan.
Essential Functions:
Individuals Served Support
Maintain a caseload of twenty-five (25), not to exceed 35:1,
adhering to all standards as outlined in the Case Management manual.
In the event of a case manager vacancy, be able to maintain services
to all people served through an increased caseload and temporary
reassignment of cases, not to exceed the 35:1 ratio.
Develop and maintain relationships with the person receiving
services, their family/friends, and other agencies/support providers
which allow for necessary observation and assessment of needs.
Maintain the rights of persons supported and advocate for the needs
of the person.
Ensure that their case management activities are directly linked to
a person-driven needs-based model with the PCP acting as the primary
vehicle to this model.
Create and monitor the Person-Centered Plans with adherence to
accepted treatment principles, practices, and techniques.
Work with individuals and their families to elicit services as
needed, promoting choices in employment, living, and social
decisions.
Promote health and safety in the services provided to all people
served and follow outlined Quality Management processes.
Serve as a representative payee for individuals receiving SS/SSI
payments to manage and administer the persons finances, when
determined necessary.
Interpret and apply Federal and State Regulations governing programs
such as Social Security Disability and Medicaid Waiver programs to
provide quality services.
Plan testimony and testify at legal hearings, when needed.
Maintain appropriate quality management procedures that adhere to
all state and agency requirements.
Ensure compliance and adhere to all standards set forth by DHHS and
MaineCare regulations including the Case Management Manual, 14-197
Chapter 10 Certification Requirements, and 10-144 MaineCare Benefits
Manual Section 13 Targeted Case Management Services.
Safety
Ensure the implementation of plans with a focus on the health and
safety of people supported through 3Rivers.
Promote safe work practices.
Documentation
Complete all documentation as required to provide high-quality
services, complete billing, and maintain waiver classification.
Document all communication (i.e. personal contact, emails, letters,
phone calls, etc.), screening summaries, evaluations, and
observations as they occur.
Community and Stakeholder Engagement
r
Maintain strong relationships with regulatory bodies, case
management agencies, medical providers, advocacy organizations, and
families.
Respond professionally to concerns from stakeholders, guardians, or
partners in care.
Promote 3Rivers\' mission and services in external meetings,
conferences, and community forums.
Serve as a member on relevant committees, work groups, job/service
fairs, etc.
**
Other Duties:Please note this job description is not designed to
cover or contain a comprehensive listing of activities, duties or
responsibilities required of the employee for this job.** Duties,
responsibilities and activities may change at any time.
Additional Expectations
Maintain confidentiality and adhere to HIPAA and all applicable laws
and policies.
Stay current on relevant trainings, certifications, and regulatory
updates.
Participate in professional development activities such as
workshops, webinars, or team meetings.
Be available to travel between assigned regions and work flexible
hours as needed.
Physical Requirements/Work Environment:
Ability to remain in a stationary position (sitting or standing) for
extended periods.
Frequent use of computer, telephone, and standard office equipment.
Ability to move throughout office spaces and between service sites as
needed.
Occasionally lift and carry items up to 35 pounds (e.g., equipment,
materials).
Ability to drive and travel for meetings,
