Global Key Account Director The Global Key AccountDirector (GKAD) is a strategic relationship and business manager who leads, develops and executes the global account strategy for key strategic clients, in line with Corporates' future vision and strategy. The GKAD maximizes financial and strategic value and aligns short-term needs with longer-term business strategies and growth. This role requires the incumbent to excel at highly strategic account management as well as tactical execution, cultivating and influencing senior clients and Thomson Reuters executives while also engaging those deep into both organizations. Particular areas of focus include: ensuring all cross-sell and up-sell opportunities are realized across our full suite of products, owning and growing the C-suite relationships, proficiency in bringing industry insights and thought leadership to the Corporates firm, maximizing revenue/retention and identifying and closing new partnerships and sales opportunities working cross-functionally with various TR teams such as Product, Professional Services, Partnerships etc. This is a key role that requires entrepreneurship, innovation, agility, and enthusiasm for serving the customer while managing sales and book of business at the assigned accounts. Working closely with global internal teams, the GKAD will need a strong collaborative focus to ensure we meet changing customer expectations timely. This GKAD will manage and grow Thomson Reuters's relationships with a set of key accounts as part of the Global Tax and Accounting Firms group, the largest of the professional services firms worldwide. Location: remote based position, based in the US, or in one of our primary offices (NYC, Frisco, or MSP). About the Role: In this opportunity as Global Key Account Director you will: Drive strategic engagement and growing commercial relationships with designated clients; increase new sales and revenue at each account in accordance with targets. Deep understanding of each firm's business strategy and objectives to inform the direction of Thomson Reuters' strategy and ensure we align our capabilities effectively. Work with Product Management to shape the key value propositions sold by Thomson Reuters into the assigned industries, adding the voice of the customer to the development of the industry focus area. Identify growth opportunities to create needs and competitive solutions. Ensure we have the right connections between Thomson Reuters and the customer at all levels and the ability to bring the relevant stakeholders from both organizations into strategic meetings Work with Partnerships & Alliances group to drive partnership sales and new partnership opportunities Lead global communication amongst the account teams covering these clients globally; coordinate multi-country deals to ensure maximum value for Thomson Reuters and a well-coordinated customer experience while buying from Thomson Reuters. Ensure customer satisfaction with Thomson Reuters; serve as a senior point of escalation for issues and take a leadership role in problem solving on behalf of the customer. Serve as a primary relationship manager and senior escalation point for each customer; track and manage existing relationships and develop new ones. Support other executives' relationships with these clients and ensure that we are bringing to bear the right resources to serve each customer. Advocate for clients within Thomson Reuters, and act as a Thomson Reuters ambassador in the client's enterprise. Build, deliver, and track strategic global account plan; forecast, track, and report key information and performance indicators. Lead a global virtual team across Thomson Reuters; know whom to engage and how to engage them to ensure delivery for clients. Build and leverage executive-level relationships to drive engagement and strategic alignment with Thomson Reuters. Ensure Thomson Reuters executives and others understand client needs; address over short- and long-termCollaborate effectively across Thomson Reuters to develop the account strategy for each assigned firm, agree on the prioritization of opportunities with relevant sales and account management colleagues, and take responsibility for driving progress on the account strategy, coordinating relevant touchpoints, and acting as the point of coordination across Thomson Reuters. About You: You're a fit for the role of Global Key Account Director if you have: Education:BA/BS required; advanced degree (e.g., MBA, JD/LLB, MA/MS, MEng) preferred. Experience:10+ years total experience spanning sales, business development, and managing large customer relationships. Industry expertise:5+ years' experience working in or selling into relevant industries, with strong knowledge of market trends and customer needs. Ecosystem/networking:Proven ability to build senior networks and strategic partnerships, including within Global Tax and Accounting Firms. Domain tools exposure:Experience with tax software, legal software, and/or working with Global Accounting Firms. Strategic account leadership:Exceptional consultative selling and strategic relationship/account management; ability to grow and expand global accounts across sectors/segments. Cross-functional leadership:Track record across multiple business functions (e.g., frontline sales, account management, sales/business ops, proposition/product management) and leading global teams across geographies/business lines (directly and/or virtually). Executive influence:Strong C-suite engagement, strategic account planning, and ability to manage complex, large global accounts end-to-end. Negotiation & execution:Proven success leading complex strategic negotiations and delivering on resulting agreements; strong influencing, problem-solving, conflict management, communication, and collaboration skills. Operating style & mobility:Entrepreneurial, resourceful, highly organized self-starter who thrives in ambiguity and fast-paced environments; global experience (lived/worked across multiple markets) and able to travel as needed. #LI-TK1 What's in it For You? Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live... For full info follow application link. As a global business we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
