Sr. Consumer Loan Specialist - Sales Customer Service

Republic Finance, LLC • Auburn, AL • 1d ago

Overview & Responsibilities

Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!

This position earns a competitive salary of $36,000 per year (paid hourly), plus an uncapped monthly bonus that averages $8,000 annually! In addition, we offer amazing benefits and perks, including health, dental, and vision insurance with employer contribution as well as paid time off (PTO), paid holidays, a 401(k) plan with company match after one year, regular bonuses, and short and long-term disability. If this sounds like the right opportunity in the financial services industry for you, apply today!

As a Sr. Consumer Loan Specialist, you will be a key team member in the branch. Your primary responsibility is to ensure a positive total customer experience while originating consumer loans, completing loan applications, developing strong customer relationships and meeting sales goals. You will also assist the Branch Manager with daily operational tasks and set and be a role model to other team members. The successful candidate will posses a professional demeanor, outgoing/positive attitude, reliability, and excellent oral and written communication skills.

ABOUT REPUBLIC FINANCE

We have helped our customers meet their personal finance goals for more than 70 years by providing a variety of consumer loans, flexible lending options, and incomparable customer service. We are proud to serve over 300,000 customers in more than 250 communities throughout the US, and we continue to expand into new states each year! Our Core Values are at the heart of everything we do with a focus on Our Team, Our Customers, and Our Performance. With a commitment to our customers, we identify lending options that fit each of their unique needs. Not only are we dedicated to serving our customers, but we are also dedicated to giving back to our communities. Company-wide, we participate in various philanthropic efforts such as volunteer opportunities, food drives and back to school drives as well as an annual fund raiser for St. Jude Children's Research Hospital.

Our growing company offers a bright future for our employees. We work to provide a clear career path and many growth opportunities for all of our team members. Our supportive culture is one where we all work together to continuously improve and reach our goals. We show our appreciation for our employees by offering great benefits and competitive pay and by rewarding performance.

Job responsibilities are as follows:

Actively seeks opportunities to originate new loan business with new and existing customers.

Evaluates customer needs to recommend the best consumer loan and voluntary product solutions.

Completes loan applications, proposals and offers for new borrowers and follows up with pending applicants.

Assists potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing.

Take ownership of customer concerns and works with management to formulate and execute strategies for potential problem loans.

Closes loans, assembles loan folders, and breaks down files.

Consistently meets or exceeds loan goals.

Responsible for day-to-day servicing of an ever-growing, complex consumer loan portfolio.

Applies analytical skills to quickly and efficiently resolve any customer issues.

Effectively builds trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, including core values, company policies, operational procedures and compliance.

Processes insurance claims, follow-ups and payments daily and maintains insurance log.

Provides excellent customer care through daily transactions, customer inquiries and problem resolution.

Adheres to corporate, legal, and regulatory policies, guidelines, and requirements regarding compliance.

Answers incoming phone calls; checks branch's voicemail.

Assists Branch Manager with miscellaneous operational tasks such as daily initialization, preparing daily deposit and importing live checks.

Requirements

High school diploma or equivalent.

Minimum of 2 years of experience in a goal oriented, incentive based sales role.

1+ years of experience in the consumer finance industry preferred.

Professional demeanor, positive attitude, strong communication and customer relations skills

Ability to work well independently, as well as a dedicated team member.

Ability to work in a fast-paced environment and successfully navigate priorities.

Proficiency with Windows and Microsoft Office Suite

Valid driver's license, reliable transportation, and auto insurance

Willingness to comply with our company policy regarding employment credit check, background checks and drug screening

Ability to meet the eligibility requirements for insurance licensing in order to sell voluntary insurance products. Eligibility is based on a criminal background check conducted by the state's department of insurance.

Benefits

We offer a competitive compensation and benefits package including:

Health, Dental, & Vision Insurance

15 days of Paid Time Off (PTO) to start + 1 additional personal day

401k + employer match

Company provided Life Insurance & Long Term Disability

Employee Assistance Program - Confidential mental health support

Additional benefits with Republic Finance include:

Access to LinkedIn Learning's library of 10,000+ professional development courses

Employee of the Month Program

Philanthropic support for multiple charities including an annual drive for St. Jude Children's Research Hospital

Professional offices with a friendly team environment

Monthly incentive bonus pay

Internal promotions

Republic Finance, LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, sex, color, religion, national origin, age disability or veteran status in employment opportunities and benefits. Republic Finance, LLC maintains a Drug-Free Workplace.

Similar Jobs

Accountant

Auburn University • Auburn, AL • 3d ago

Finance, Accounting & Banking

Position Details Position Information Requisition Number S5056P Home Org Name Education Administration Division Name College of Education Position Title Accountant Job Class Code KA01 Appointment Status Full-time Part-ti...

3d ago

Go to Apply

Accountant, Contracts and Grants

Auburn University • Auburn, AL • 3d ago

Finance, Accounting & Banking

Position Details Position Information Requisition Number S5063P Home Org Name CADC-Admin-Main Division Name College Arch Desgn and Construction Position Title Accountant, Contracts and Grants Job Class Code KA01B/C Appoi...

3d ago

Go to Apply

Accountant II/III

Auburn University • Auburn, AL • 5d ago

Finance, Accounting & Banking

Position Details Position Information Requisition Number S5054P Home Org Name National Ctr Asphalt Technology Division Name Samuel Ginn Col of Engineering Position Title Accountant II/III Job Class Code KA01 B/C Appointm...

5d ago

Go to Apply

VP of Finance & Resource Management

Robert Half • Tuskegee, AL • 3w ago

Finance, Accounting & Banking

Description We have a higher education client seeking an accomplished financial leader to serve as Associate Vice President (AVP) for Resource Management. Reporting directly to the Chief Financial Officer, the AVP provid...

3w ago

Go to Apply

3rd Shift Production Coach

GE Aerospace • Auburn, AL • 3h ago

Manufacturing & Warehouse

Job Description Summary At GE Aerospace, we believe the world works better when it flies. We are a world-leading provider of jet engines, components, and integrated systems for commercial and military aircraft. As the 3r...

3h ago

Go to Apply

Customer Service Supervisor

Ollie's Bargain Outlet • Opelika, AL • 10h ago

Management & Administrative

Description Join our team and live the Ollie-tude!: (Ollie's Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy, dignity, and respect...

10h ago

Go to Apply

TES Administrative Assistant- Crenshaw County

Auburn University • Auburn, AL • 11h ago

Management & Administrative

Position Details Position Information Requisition Number TES3245P Home Org Name Crenshaw County Division Name AL Cooperative Extension System Position Title TES Administrative Assistant- Crenshaw County Estimated Hours P...

11h ago

Go to Apply

Walmart Retail Specialist

Acosta Group • Auburn, AL • 1d ago

Retail & Hospitality

Walmart Retail Specialist General Information Company: PRE-US Location: AUBURN, Alabama, 36832 Ref #: 13927 Pay Rate: $ 11.25 Experience/skills and/or location may influence position wage rate Function: Merchandising Emp...

1d ago

Go to Apply

(USA) Member Specialist

Walmart • Auburn, AL • 2d ago

Position Summary... What you'll do... Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns; zoning the area; arranging and organizing merchandise; a...

2d ago

Go to Apply

Accounting Clerk - Auburn University - Auburn University Dining

ARAMARK • Auburn, AL • 2d ago

Retail & Hospitality

Job Description Position Summary: Reporting to the Finance Manager this role will be responsible for the delivery of accurate and timely information, maintenance of client profit and loss account as well as overall compl...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.