Aon is looking for a Large Market Strategic Account Manager in San Francisco
We are seeking a strategic leader responsible for shaping overall account strategy and managing the day-to-day execution of Aon's relationships with your individual book of business. In this role, you will deeply understand each client's business, industry dynamics, and strategic objectives to ensure our solutions align with their goals. You will lead the client service team in delivering exceptional service, driving measurable client outcomes, and ensuring both the retention and growth of the client and the broader book of business.
You will serve as the primary connection between the client and Aon-promoting our value through thoughtful consultation, data-driven insights, strategic pricing, and effective reporting. By cultivating strong relationships with senior decision-makers and daily client contacts, you will proactively anticipate needs, guide renewal strategies, and ensure stewardship plans support long-term client success. Your leadership will ensure the team understands client priorities, delivers with precision, and supports profitable, value-based account management.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Develop and implement strategies to grow Aon's large market segment, identify new opportunities and optimize existing client relationships across solution lines and geographies.
Lead go-to-market initiatives and ensure alignment with Aon's overall business objectives.
Responsible for the overall strategy as well as day-to-day, account management of Aon's relationships within their individual book of business.
Understand the client's key business and strategic objectives and deliver upon agreed upon client service needs
Drive the renewal process, assembling the appropriate team and resources within Aon to develop and implement the client-specific renewal strategy.
Coordinate with Brokers in the development and delivery of renewal strategies.
Facilitate critical relationships between clients, Aon and insurers.
Ensure client service team understanding of client needs, service delivery methods, and the economic framework relevant to services delivered.
Lead stewardship planning and delivery.
Ensure overall account profitability with a value-based approach for the scope of service and costs associated with the Client Promise Plan.
Arrange Aon compensation for services, whether fee or commission-based, accordingly.
Educate clients in risk management, risk transfer, market issues and relevant trends including appropriate data and analytics.
Marshal appropriate Aon resources to support clients in unusual circumstances such as large claims, etc.
Involve others across geographic (including international), functional and business unit boundaries to define interdependent responses to opportunities to grow the business.
Manage input to and follow-up on invoicing and receivables process for assigned clients, ensuring timely collections.
Skills and experience that will lead to success
Must have a minimum of 15 years of appropriate risk insurance experience coupled with project and account management experience on large accounts.
Organizational, interpersonal, and project management skills with an ability to multi-task and prioritize workload with attention to detail.
Demonstrated track record in client retention, growth, and strategic account management.
Strong collaboration skills with experience working across matrixed organizations.
Must have an active Property & Casualty license.
Education: Bachelor's degree preferred or equivalent years of industry experience.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.
We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.
For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.
Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Pay Transparency Laws
The salary range for this position (intended for U.S. applicants) is $200,000 - $300,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.
This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus and production incentives in addition to base salary. The amount of any bonus or production incentives varies and is subject to the terms and conditions of the applicable incentive plan.
Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various @types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance p rogram that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.
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Aon is looking for a Large Market Strategic Account Manager in San Francisco
We are seeking a strategic leader responsible for shaping overall account strategy and managing the day-to-day execution of Aon's relationships with your individual book of business. In this role, you will deeply understand each client's business, industry dynamics, and strategic objectives to ensure our solutions align with their goals. You will lead the client service team in delivering exceptional service, driving measurable client outcomes, and ensuring both the retention and growth of the client and the broader book of business.
You will serve as the primary connection between the client and Aon-promoting our value through thoughtful consultation, data-driven insights, strategic pricing, and effective reporting. By cultivating strong relationships with senior decision-makers and daily client contacts, you will proactively anticipate needs, guide renewal strategies, and ensure stewardship plans support long-term client success. Your leadership will ensure the team understands client priorities, delivers with precision, and supports profitable, value-based account management.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Develop and implement strategies to grow Aon's large market segment, identify new opportunities and optimize existing client relationships across solution lines and geographies.
Lead go-to-market initiatives and ensure alignment with Aon's overall business objectives.
Responsible for the overall strategy as well as day-to-day, account management of Aon's relationships within their individual book of business.
Understand the client's key business and strategic objectives and deliver upon agreed upon client service needs
Drive the renewal process, assembling the appropriate team and resources within Aon to develop and implement the client-specific renewal strategy.
Coordinate with Brokers in the development and delivery of renewal strategies.
Facilitate critical relationships between clients, Aon and insurers.
Ensure client service team understanding of client needs, service delivery methods, and the economic framework relevant to services delivered.
Lead stewardship planning and delivery.
Ensure overall account profitability with a value-based approach for the scope of service and costs associated with the Client Promise Plan.
Arrange Aon compensation for services, whether fee or commission-based, accordingly.
Educate clients in risk management, risk transfer, market issues and relevant trends including appropriate data and analytics.
Marshal appropriate Aon resources to support clients in unusual circumstances such as large claims, etc.
Involve others across geographic (including international), functional and business unit boundaries to define interdependent responses to opportunities to grow the business.
Manage input to and follow-up on invoicing and receivables process for assigned clients, ensuring timely collections.
Skills and experience that will lead to success
Must have a minimum of 15 years of appropriate risk insurance experience coupled with project and account management experience on large accounts.
Organizational, interpersonal, and project management skills with an ability to multi-task and prioritize workload with attention to detail.
Demonstrated track record in client retention, growth, and strategic account management.
Strong collaboration skills with experience working across matrixed organizations.
Must have an active Property & Casualty license.
Education: Bachelor's degree preferred or equivalent years of industry experience.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.
We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.
For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.
Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Pay Transparency Laws
The salary range for this position (intended for U.S. applicants) is $200,000 - $300,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.
This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus and production incentives in addition to base salary. The amount of any bonus or production incentives varies and is subject to the terms and conditions of the applicable incentive plan.
Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various @types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance p rogram that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.
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