Retail Branch Manager I

Woodforest National Bank • Salisbury, MD • 7h ago

Take the next step toward your new career today!

Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder.We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part ofone ofthe largest employee-owned banks in the country!

The Retail Branch Manager I is responsible for the growth of consumer and business customer relationships, community engagement, and instore partner relationships, while delivering the Woodforest Experience to every customer, every day, every time.

Key Responsibilities:

Achieve branch sales and revenue goals by proactively identifying, marketing, and recommending banking products and services beneficial to the customer.

Must be a "Keeper of the Woodforest Culture" and possess the ability to create energy around Retail objectives and initiatives.

Recruit, train, retain and motivate staff to ensureprofitability, sales, customer experience, compliance, and growth objectives for assigned branches within the region.

Develop and lead innovative strategies to grow, retain and deepen consumer and business relationships.

Proactively grow business deposits and loans through inside and outside business calling.

Enhance customer experience and the reputation of the Bank by warmly and sincerely greeting, engaging, and developing relationships with retail partners and customers.

Embrace and lead a technology driven customer experience.

Lead, partner and execute a community engagement strategy with a Community Development Relationship Manager in order to be an engaged and intrinsic community partner.

Inspire and lead team members to reach their full potential.

Demonstrate flexibility to perform every other duty as assigned.

Competencies Required:

Must be proactive when seeking business outside of the branch.

Inspired, goal oriented, disciplined, team leader with strong interpersonal skills, sales aptitude, and comfortable with outside sales.

Must be open to direct coaching and feedback.

Ability to work flexible or extended working hours to meet business needs; demonstrated reliability.

Demonstrate a passion for taking care of people by exhibiting effective problem-solving abilities, the ability to maintain composure and convey a positive attitude while interacting with customers as well as internal team members.

Knowledge of/or ability to quickly learn products, services, policies, procedures, regulatory guidelines, as well as engaging in as sales and service process.

Ability to maintain the highest level of confidentiality, follow directions, and apply proper policies, procedures and guidelines.

Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment while maintaining accuracy and attention to detail.

Ability to understand instructions, forms, applications, and be familiar with financial statements and credit reports.

Minimum Qualifications/Experience: · 5 years of relevant and transferrable sales and/or customer service experience. OR a Bachelor's degree and 3 years of relevant and transferrable sales and/or customer service experience. · 1 year of experience leading and directing the activities of a sales team is required. · Individuals with this level of experience typically report to an on-site manager; will mentor or lead a team of more junior staff but do not typically have formal management responsibility for personnel decisions. · Previous instore banking experience is preferred, but not required. · Must be positive and engaging. · We prefer candidates who reside within our community

Formal Education & Certification: · High School Diploma or equivalent required.

Work Status: · Full-Time.

Supervisory Responsibility: · Responsible and accountable for all personnel and employment decisions at assigned branch/location.

Travel: · Up to 50% or more outside of branch or as needed by customer.

Working Conditions: · Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.

Woodforest offers a comprehensive benefits package. Benefits include 11 holidays, sick leave accrued at 4.62 hours per pay period (bi-weekly). All new regular, full-time employees receive vacation time according to their hire date:

· New hires (below SVP) hired Jan/Feb/Mar/Apr = 10 days (80 hours)

· New hires (below SVP) hired May/Jun/Jul/Aug = 5 days (40 hours)

· New hire (below SVP) hired Sept/Oct/Nov/Dec = none

For a complete list of benefits please see link for more information: https://www.woodforest.com/media/ypejqzwn/woodforest-benefits-overview-2026.pdf

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Woodforest is an Equal Opportunity Employer, including Disability and Veterans.

Job: *Branch Banking

Organization: *Maryland

Title: Retail Branch Manager I

Location: Maryland-Salisbury

Requisition ID: 071657

Salary Range: $53,560-$66,961 per year

Similar Jobs

Walmart Retail Specialist

Acosta Group • Salisbury, MD • 1d ago

Retail & Hospitality

Walmart Retail Specialist General Information Company: PRE-US Location: SALISBURY, Maryland, 21801 Ref #: 12932 Pay Rate: $ 15.00 Experience/skills and/or location may influence position wage rate Function: Merchandising...

1d ago

Go to Apply

Banking Services Operations Associate III - Consumer Payments & Maintenance

M&T Bank • Millsboro, DE • 2d ago

Retail & Hospitality

Overview: Completes skilled clerical duties related to consumer payments and payoff processing and requiring analysis and expanded use of judgment within assigned department; completes exception processing and research t...

2d ago

Go to Apply

Teller Retail Banker

Woodforest National Bank • Pocomoke City, MD • 1w ago

Retail & Hospitality

Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.Woodforest National Bank is...

1w ago

Go to Apply

Assistant Restaurant Leader (Assistant Manager)

7-Eleven • Salisbury, MD • 1w ago

Retail & Hospitality

Assistant Restaurant Leader (Assistant Manager) Apply Now ( https://olivia.paradox.ai/co/7Eleven60/Job?job\id=PAF-7E-DA337B9F-1B5F-4771-A54A-4A294983D0CF\2902\1743514301\0&posting_@type=1 ) Save Job Job ID EARL41704...

1w ago

Go to Apply

OPERATIONS MANAGER (EVS) Split Shift - Salisbury MD

Compass Group, North America • Salisbury, MD • 2w ago

Retail & Hospitality

Crothall Healthcare ?Salary: $50,000-$55,000 Other Forms of Compensation: Pay Grade: 10 Crothall Healthcare , a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services...

2w ago

Go to Apply

Senior Retail Sales Associate

Harbor Freight Tools • Berlin, MD • 2w ago

Retail & Hospitality

173549BRPosting Title:Senior Retail Sales AssociateJob Description: A Senior Retail Sales Associate (full-time) is a valued member of a high performing team who is empowered & equipped to do their job You will know w...

2w ago

Go to Apply

Wireless Retail Sales Associate - W2514

OSL Retail Services • Pocomoke City, MD • 2w ago

Retail & Hospitality

Overview Ready to unlock unlimited earning potential? Competitive base pay and a lucrative uncapped commission structure, potentially totaling up to $40K- $50K per year and more based on performance. You will have unlimi...

2w ago

Go to Apply

Shift Leader

Royal Farms • Laurel, DE • 2w ago

Retail & Hospitality

This job was posted by https://joblink.delaware.gov : For more information, please see: https://joblink.delaware.gov/jobs/1486752 Job Description The Shift Leader is a part-time leadership role responsible for the comple...

2w ago

Go to Apply

Team Leader

Royal Farms • Laurel, DE • 2w ago

Retail & Hospitality

This job was posted by https://joblink.delaware.gov : For more information, please see: https://joblink.delaware.gov/jobs/1486753 Job Description The Team Leader is responsible for the complete operations of the store wh...

2w ago

Go to Apply

Retail Security Officer

Securitas Security Services USA, Inc. • Salisbury, MD • 3w ago

Retail & Hospitality

Retail Security Officer Wage: $17.00/ hour 1 year of Security Experience We help make your world a safer place. Are you interested in being part of our Security Team? Apply quickly and efficiently online. Weekly pay. Gro...

3w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.