Senior Lead Account Executive - Global Partner Operations (Remote-Eligible)

Capital One • Concord, NH • 14h ago

The Senior Lead Account Executive provides operational business support for business partners. Key responsibilities include project managing partner onboarding, conducting training on tools and systems, and leading operational projects to implement new products, releases, and solutions. This role is responsible for resolving escalated customer issues and managing operational relationships with large, complex partners. The Senior Lead Account Executive also provides guidance by coaching and training junior team members.

Responsibilities

Manages unique and complex partners that have strategic importance to the network

Acts as a Subject Matter expert on Authorization and settlement applications and other internal systems, tools, and products

Leads strategic department projects, supporting other company projects and initiatives

Supports leadership team to analyze data and drive improvements that are quantified with metrics

Manages the full life-cycle of complex, cross-functional process improvement initiatives with significant impact across multiple departments and partners with customers, internal and external stakeholders, and technical teams to select and prioritize high-value initiatives

Identifies and addresses gaps across teams, processes, and systems to mitigate common failure modes and ensures requirements are thoroughly documented, enhancing cross-team collaboration, and evaluating long-term impacts on system capabilities to reduce overall exposure

Acts as coach to peers and mentor to junior members and coordinates and facilitates Account Executive training for new and existing account executives

Seeks opportunities for improvement within the department, including providing guidance and support on client-impacting issues, looking for a holistic approach to solve across multiple clients

Basic Qualifications:

High School Diploma, GED or equivalent certification

At least 6 years of payments industry experience within financial services

Preferred Qualifications:

Bachelor's Degree in Business, Finance, Information Technology or Engineering

8+ years of payments industry experience within financial services

Experience influencing key stakeholders, executive level clients or internal business partners

Fluent in Spanish

Capital One is open to hiring a Remote Employee for this opportunity.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Remote (Regardless of Location): $138,100 - $157,700 for Senior Lead Account Executive

Riverwoods, IL: $138,100 - $157,700 for Senior Lead Account Executive

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Similar Jobs

Automotive Sales Professional

Lovering Auto Group • Concord, NH • 8h ago

Sales & Marketing

Title: Automotive Sales Professional Location: Lovering Volvo Cars Concord Lovering Volvo Cars Concord Lovering Volvo Cars Concord is growing, and we're looking to add the right Sales Professional to our team. We are not...

8h ago

Go to Apply

Director, Emerging Markets Sales

UKG • Concord, NH • 1d ago

Sales & Marketing

Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset t...

1d ago

Go to Apply

Account Executive - Diamond & Jewelry

Brink's • Concord, NH • 3d ago

Sales & Marketing

Pay Range: ?(Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV,,KY,MI,NJ,ME,MO,MA,MT) 58,900.00 - 73,600.00 USD Annual About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cas...

3d ago

Go to Apply

Sales Intern

EBSCO Information Services • Concord, NH • 4d ago

Sales & Marketing

EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end...

4d ago

Go to Apply

Global Head of Integrated Marketing

Zoom • Concord, NH • 5d ago

Sales & Marketing

What you can expect Lead integrated marketing strategy that unifies brand, demand, and product marketing across global markets. Orchestrate full-funnel campaigns using AI-forward tools and data-driven frameworks to drive...

5d ago

Go to Apply

Senior Marketing Analyst, Capital One Software (Remote)

Capital One • Concord, NH • 1w ago

Sales & Marketing

Senior Marketing Analyst, Capital One Software (Remote) Capital One Software is the enterprise B2B software business of Capital One, dedicated to helping organizations manage their data in the cloud with speed, agility,...

1w ago

Go to Apply

Senior Marketing Planning Lead, Capital One Software (Remote)

Capital One • Concord, NH • 1w ago

Sales & Marketing

Senior Marketing Planning Lead, Capital One Software (Remote) Capital One Software is the enterprise B2B software business of Capital One, dedicated to helping organizations manage their data in the cloud with speed, agi...

1w ago

Go to Apply

Account Executive, MS Sales (Texas)

Fujifilm • Concord, NH • 1w ago

Sales & Marketing

Position Overview This position is intended to sell Fujifilm medical imaging devices, options, and service contracts to prospective and existing customers in their assigned territory. Company Overview At FUJIFILM Healthc...

1w ago

Go to Apply

Multimedia Marketing Intern

EBSCO Information Services • Concord, NH • 1w ago

Sales & Marketing

1w ago

Go to Apply

VP, Performance Marketing

Dodge Construction Network • Concord, NH • 1w ago

Sales & Marketing

Dodge Construction Network (Dodge) is seeking a world-class VP, Performance Marketing, to own the strategy and execution of our full-funnel growth engine-serving both SMB and Enterprise segments. Reporting to the Chief M...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.