Account Coordinator

Love & Company • Frederick, MD • 16h ago

Love & Company is a national leader in senior living marketing, research, branding, advertising, and sales management. At Love & Company, we believe great work comes from smart collaboration, clear communication, and a little creative energy. We're a team that values curiosity, accountability, and a sense of humor-and we take pride in building strong partnerships with our clients. For nearly four decades, we've been advising and guiding senior living executives and communities on a mission to help seniors experience a better life every day, and we would love you to be a part of that mission.

The Account Coordinator is the backbone of the client services team-keeping projects organized, timelines on track, and communication flowing smoothly between clients and internal teams. This role is ideal for someone early in their advertising or marketing career who is detail-oriented, proactive, and excited to learn how great work gets made.

You'll support multiple accounts, help manage day-to-day deliverables, and gain hands-on exposure to strategy, creative, media, and digital marketing in a fast-paced agency environment devoted to senior living.

Key Responsibilities

Support Account Managers and Account Strategy Directors in managing day-to-day client activities

Coordinate internal project workflows, timelines, and deliverables with project management across creative, digital, and media teams

Ensure timely development and distribution of creative briefs (coordinating with AM and PM)

Maintain client status charts

Run internal client huddles, sharing client status charts

Participate in internal team meetings, take meeting notes, and manage follow-up

Track project status, deadlines, and approvals to ensure work stays on schedule and within scope

Manage routine client communications and respond to requests in a timely, professional manner. Engage AM/ASD as appropriate

Document client communications as appropriate in a Project Management platform (currently WMJ)

Assist with trafficking creative assets, including managing routine internal and client workflow of asset while maintaining accurate project documentation

Proofread materials for accuracy, consistency, and alignment with client input

Responsible for processing returned mail for client direct mailings per agency procedure and maintaining up-to-date client mail lists

Ensures all final creative elements are uploaded to the appropriate folder

Support additional initiatives that provide learning and growth opportunities

What We're Looking For

Bachelor's degree in advertising, marketing, communications, or a related field (or equivalent experience)

0-2 years of experience in an agency, marketing, or client-service environment (internships count)

Strong organizational skills and exceptional attention to detail

Ability to manage multiple projects and priorities in a deadline-driven environment

Clear, professional written and verbal communication skills

A collaborative, positive attitude and eagerness to learn

Proficiency with Microsoft Office

Familiarity with project management tools (e.g., Asana, Monday.com, Workamajig, or similar) is a plus

What You'll Gain

Hands-on experience working with real clients and real budgets

Exposure to integrated marketing campaigns across digital, print, and media

Mentorship from experienced account, creative, and strategy professionals

A strong foundation for growth into Account Management, Account Planning, and Client Service roles

Knowledge of the senior living industry

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