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Principal Architect - Consumer Banking

Citizens • Phoenix, AZ • 4h ago

Description

4 Days in the office from any of our locations in RI, MA, or Phoenix AZ and couple other locations

Role is not relocation eligible.

Principal Architect - Solutions Architect

Responsibilities

As a Principal Architect, you will play a pivotal role in bringing innovative ideas to life. Your work will be central to the successful integration of disruptive technologies across the organization. You will provide architectural mentorship and oversight at the Consumer Banking Platform level, including its supporting Technical Platform.

This role requires working cross-functionally with both technical and non-technical teams-including business development, product management, software engineering, cybersecurity, and executive leadership-to drive meaningful, measurable outcomes. The Principal Architect must also be capable of presenting designs and architectural recommendations to the Architecture Review Board, as well as to senior technology and business leaders.

Key Responsibilities

Design efficient, resilient, and scalable technology solutions that align with business objectives.

Participate in design reviews with software, network, and cloud engineering teams to ensure architectural alignment with strategic technology direction.

Assess business requirements, constraints, existing capabilities, and industry opportunities to define strategic technology capabilities.

Collaborate frequently with leadership and engineering teams across functional areas to align, drive adoption of solutions, and contribute to overall technology direction.

Develop architectural models, influence implementation approaches, and help achieve measurable business improvements.

Required Qualifications

5+ years of solution architecture experience

5+ years of software engineering experience

Hands-on experience designing and developing complex, multi-tiered systems

Broad experience across multiple IT disciplines with strong understanding of relevant architectural concepts

Excellent communication skills, with the ability to facilitate technical discussions with non-technical stakeholders

Experience designing systems within AWS

Experience designing highly available and resilient solutions

Bachelor's degree in computer science or a related field

Desired Qualifications

Experience in the financial services industry; understanding of consumer and custodial banking; experience working with sensitive financial data

Experience in AI engineering

Experience in machine learning

Experience building or designing systems for contact center and back-office applications

Strong business analysis, solution design, stakeholder management, and presentation skills

Experience in cybersecurity

Familiarity with multiple programming languages

Master's degree in computer science or a related field

Hours & Work Schedule

Hours per Week: 40

Work Schedule: Monday - Friday

Pay Transparency

The salary range for this position is $ 132,000 - $ 198,000 per year plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits .

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

02/27/2026

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