Home Mortgage Closing Specialst

Citizens • Marlton, NJ • 2h ago

Description

As the Home Mortgage Closing Specialist, you will be responsible for the accumulation and analysis of documentation needed for the preparation of closing documents along with directing department workflow. You will communicate with the title companies, escrow agents and attorneys.

Primary responsibilities include

Review loan files to ensure all required documentation is present and accurate.

Coordinate with title companies, attorneys, and borrowers to schedule closing appointments.

Verify that loan terms, interest rates, fees, and other details match the original loan agreement.

Disbursement of funds following the closing.

Communicate effectively with all parties involved in the transaction to ensure a smooth and timely closing.

Receive and review closing documents for completeness and accuracy.

Communicate any deficiencies with customers and account executives and obtain missing documentation and/or corrections as necessary.

Pull reporting daily to manage pipeline

Prepare Closing Disclosure, Closing packages, on all different products that include CEMA, COOP, Portfolio, FHA, CHFA, HELOCs and HELOANS

Follow TRID guidelines when it comes to VCC , avoiding cost to cures

Follow TRID guidelines when it comes to CD acknowledgement to ensure closing dates are not missed.

Reconcile wire and make sure you balance with our Settlement Agent before sending funds

Review all closing conditions, making sure all funding docs have been collected to issue funding authorization timely

Meet or Exceed production requirement 40 loans min / month

Meet or Exceed an average Quality performance 95% or better

Qualifications, Education, Certifications and/or Other Professional Credentials

3-5 years of Home Mortgage Closing Experience

Knowledge of TRID

Familiar with cost to cure when it comes to VCC (valid change circumstance)

Office Experience 2-3 years of work experience in either an office or retail environment

Banking or mortgage experience 2-3 years knowledge of DTI and LTV ratios with ability to decipher loan documentation and related reports and/or websites

Customer Service 2-3 years' experience in oral and written communication with internal and external customers

Ability to work under pressure and meet tight deadlines.

Time management and ability to meet deadlines is critical to this position

Attention to detail and organizational skills are required

Requires work in a fast pace environment with the ability to multitask

High School or Equivalent (GED) Required

Hours & Work Schedule

Hours per Week: 40

Schedule: Monday-Friday 9-6pm or 10-7pm this role is hybrid in our Glen Allen office (4 days a week in the office)

The salary range for this position is $50,000- $60,000 per year plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

02/20/2026

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