Back to Jobs search

Head Teller

SouthEast Bank • Cookeville, TN • 1d ago

Position Type Full Time

Job Shift Day

Education Level High School

Travel Percentage None

Category Banking

Description

BASIC FUNCTION:

As a SouthEast Bank Head Teller you will be the first contact to our valued customers. Tellers provide service to Bank customers by conducting appropriate transactions and meeting the needs of customers by providing prompt, efficient and accurate service interactions. Tellers are required to represent the Bank in a courteous, professional manner, and be alert to customer needs while also referring them to appropriate departments in the Bank when those needs are identified. Head Tellers are the leaders of the Teller employees at the location of employment. The Head Teller performs functions such a scheduling Teller line team, provides input into performance reviews and may participate in conducting reviews with Branch Manager or Branch Supervisor in addition to being the primary source of training for new employees.

ESSENTIAL FUNCTIONS:

Completes operational functions such as approving transactions, cash control, branch limits, internal control, and Monthly Branch Review Packet. Demonstrates competency with all Teller application transactions and process.

Ensures that all Tellers are aware of, and participating in, achievement of service and sales goals.

Responsible for coaching and development of Tellers.

Deliver exceptional customer service

Complete customer transactions according to established guidelines

Identify referral opportunities and makes appropriate referrals

Contribute, support and develop effective relationships with all branch partners including branch employees, Customer Care Representatives, Branch Review Coordinator, Mortgage Representative, etc.

Ensure compliance with internal controls, operations procedures and risk management policies

Pursue on-going education of SouthEast Bank products, service, other lines of business, and federal regulations.

Ensure that all business transactions and practices in the individual's span of control comply with all regulations.

Carry out other duties as requested or assigned.

Work in a fast-paced environment, under pressure while multitasking.

Follow all Bank policies and procedures.

Qualifications

SKILLS AND KNOWLEDGE:

Ability to operate on-line teller terminal and other standard office equipment.

Successful completion of teller training and any other compliance training deemed necessary by the Bank.

Excellent customer service skills.

In-depth knowledge of all Bank deposit products and policies

Attention to detail

WORKING CONDITIONS:

Sitting for long periods of time; standing and walking periodically.

Lift 10-20lbs periodically.

May work a rotating schedule, which may include Saturdays.

REQUIREMENTS:

High school diploma or equivalent, required.

Cash handling or sales experience, preferred.

Prior Customer Service experience, preferred.

Prior leadership role, preferred

SouthEast Bank is an equal opportunity employer. It is our policy to treat all individuals equally, regardless of race, color, religion, sex, gender, national origin, disability, age, genetic information, sexual orientation, transgender/gender identity, sexual preference, or service in the armed forces.

Similar Jobs

Blending Associate Days (TN)

HB Specialty Foods • Cookeville, TN • 3w ago

Finance, Accounting & Banking

Immediate Production Associate Opportunity Blending - Days (5:00am to 1:30pm) Heavy lifting is required Salary Compensation: $16/hour $500 Sign on Bonus* Job Summary: The Production Associate - Blending position is respo...

3w ago

Go to Apply

Manufacturing Supervisor

Graphic Packaging International, LLC • Gordonsville, TN • 8h ago

Manufacturing & Warehouse

Manufacturing Supervisor Requisition ID: 13199 Location: Gordonsville, TN, US, 38563 Department: Manufacturing & Operations Travel: Up to 25% If you are a GPI employee, please click the Employee Login before applying...

8h ago

Go to Apply

Manufacturing Engineer

Adecco US, Inc. • Cookeville, TN • 8h ago

IT & Engineering

Adecco Permanent Recruitment has partnered with a leading manufacturing client to find a full time Manufacturing Engineer for their plant located in the Cookeville, TN area. Key Responsibilities: Evaluate and improve man...

8h ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Sparta, TN • 1d ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

1d ago

Go to Apply

Medical Assistant - Pediatric Clinic - Cookville

Vanderbilt University Medical Center • Cookeville, TN • 2d ago

Hospital & Medical

Discover Vanderbilt University Medical Center : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day...

2d ago

Go to Apply

Regional MDS Coordinator (LEADER) / Clinical Reimbursement Specialist

Standing Stone Care and Rehab Center • Monterey, TN • 4d ago

Hospital & Medical Sponsored

About Us : Standing Stone Care & Rehabilitation Center is a 98-bed skilled nursing facility that has both short-term and long-term care programs and services to provide our residents with quality health care. The vis...

4d ago

Go to Apply

Regional MDS Coordinator (LEADER) / Clinical Reimbursement Specialist

Standing Stone Care and Rehab Center • Monterey, TN • 4d ago

Hospital & Medical Sponsored

Standing Stone Care & Rehabilitation Center is a 98-bed skilled nursing facility that has both short-term and long-term care programs and services to provide our residents with quality health care. The vision, to rad...

4d ago

Go to Apply

Wound Care Nurse (RN)

Signature Healthcare • Cookeville, TN • 4d ago

Hospital & Medical

About Us Signature HealthCARE of Putnam County is a 175-bed skilled nursing facility that offers a wide array of services from short-term rehabilitation to traditional long-term care. The vision, to radically change the...

4d ago

Go to Apply

Wound Care Nurse (LPN)

Signature Healthcare • Cookeville, TN • 4d ago

Hospital & Medical

4d ago

Go to Apply

Pharmacy Operations Manager

Walgreens • Sparta, TN • 4d ago

Hospital & Medical

Job Description: Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patie...

4d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.