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Information Technology Intern, Chartwells Higher Ed / Texas A&M University - College Station

Compass Group, North America • College Station, TX • 18h ago

Location:

We are hiring immediately for an Information Technology Intern position.

Address : 1248 TAMU College Station, TX Note: online applications accepted only .

Schedule : To be determined based on class schedule and business needs.

Requirement : Majoring in Computer Science, Information Technology or a related field.

Pay Rate: $15.00 per hour.

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1503818 .

The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Join our campus team where you are valued and empowered to make a difference. Enjoy competitive wages, benefits, and perks like Instapay through the One @Work app. Our careers are filled with purpose and encourage learning, growth, and meaningful impact. Apply today!

General Description :

You will be working closely with the leaders in the hospitality group at Texas A&M University, developing skills and competencies to understand what is needed to be successful in the world of IT Support within the hospitality industry. You will gain valuable experience in the following areas: operations, marketing, administration, guest services, problem resolution, planning and implementation of innovation and client relationship skills. This internship involves hands on experiences which will provide many opportunities for your personal success in a career of IT Support.

Technical Mastery: Apply your troubleshooting skills to maintain and support a range of systems including Windows 10, Apple Macs, printers, and kitchen display systems, ensuring seamless business operations.

Infrastructure Coordination: Oversee the physical setup and configuration of POSs, PCs, printers, and peripherals, and manage inventory to optimize efficiency.

Network Support: Apply your expertise in basic network troubleshooting, including understanding VLANs and port activation, to maintain a stable IT environment.

Efficient Ticket Management: Handle IT ticketing systems with precision and efficiency, ensuring timely resolution of issues and seamless communication across teams.

Data Driven Insights: Provide comprehensive reporting to inform marketing, operations, and dining management, empowering strategic decision making.

Ad-hoc reporting: Create ad-hoc reports in Excel.

Complete additional tasks as assigned by the manager.

The Requirements :

Interest in the IT Support industry

Attitude of a leader

Enjoyment of inspiring others

Articulate

Good to better interpersonal skills

Enjoy building relationships

General interest and knowledge

Interest in one or more of the following :

Customer Service

Technology Troubleshooting

Data Analysis/Management

Procedure Development

Quality Assurance

Job Responsibilities (May include any or all) :

Executing operational standards

Financials, P+L, Loss Prevention

Safety and Quality Assurance: Safe food in a safe environment

Assuring an exceptional guest experience

Client Relations and Contractual Commitments

Associate learning and development

Operational support of serving platforms

Working in different settings: FOH, BOH, Catering, Marketing & Administration

People management (schedules, time management)

Inventory management

Help Desk ticket management

Troubleshooting various IT related issues

Report development

Learning Objectives :

Demonstrate awareness, understanding and skills necessary to work in a diverse environment

Experience opportunities to learn, observe, and practice a variety of experiences in the world of hospitality in addition to IT Support.

This is a paid intern position; however, it is not eligible for paid time off (PTO) or benefits such as medical, dental, vision, etc.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023\WageTransparency\ChartwellsHED.pdf

Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company's behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year-round, potentially at a different location during break periods. Business needs may vary from year to year.

Our Commitment to Diversity and Inclusion

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.

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